New Curriculum

Bachelor of Business Administration Program

 

The total number of courses to be taught in the 4-year BBA program will be 41, each 3 credit hours. There will also be 3 credit hours of viva voce and 3 credit hours of internship as prescribed in UGC guidelines; thus, the total credits in the curriculum of BBA program will be 123+3+3 = 129. This curriculum is applicable starting from the Semester Spring 2020.

Program Structure

The following program structure provides the distribution of courses into general, core, concentration, free electives & capstone courses:

Types of Courses

Number of Courses

Credit Hours

 

 

 

General

12

36

Core

21

63

Concentration (Major)

5

15

Free Electives

2

6

Capstone

1

3

Internship & Viva Voce

--

6

 

Areas of Concentration (Major):

  1. Accounting     
  2. Finance
  3. Marketing
  4. Human Resources Management
  5. Management Information Systems
  6. International Business
  7. Supply Chain Management
  8. Industrial Management

The general courses will be offered in the first two years, while the core business courses will be offered mainly from the second to fourth year. The courses in the area of concentration will be offered in the fourth year (seventh & eighth semesters). The capstone course, i.e., Strategic Management, will be offered in the final semester.

 

Course Sequence

 

Semester I

CH

 

Semester II

CH

 

 

 

 

 

 

BUS 101

Fundamentals of Business

3

HSS 113

Bangladesh Studies: Bangla Language, Literature & Society

3

CST 101

Computer Applications in Business

3

INS 101

Introduction to Natural Sciences

  1. Physical Sciences
  2. Biological Sciences

3

HSS 101

English I:Oral and Written Communication Skills

3

HSS 103

English II:Language Composition

3

BMT 101

Business Mathematics

3

MGT 101

Principles of Management

3

HSS 111

History of the Emergence of Independent Bangladesh

3

BMT 103

Quantitative Methods 

3

 

 

 

 

 

 

 

Semester III

CH

 

Semester IV

CH

BUS 201

Business Communication

3

FIN 201

Principles of Finance

3

ACN 201

Principles of Accounting

3

MKT 201

Principles of Marketing

3

ECN 201

Micro Economics

3

ECN 203

Macro Economics

3

MIS 201

Business Statistics

3

MIS 203

Fundamentals of MIS

3

BUS 203

Legal Environment of Business

3

MHR 203

Human Resource Management       

3

 

 

 

 

 

 

 

Semester V

CH

 

Semester VI

CH

 FIN 301

Financial Management

3

MHR 303

Organizational Behavior

3

MIS 301

Business Research Methodology

3

IBS 301

International Business

3

IMG 301

Production and Operations Management

3

SCM 301

Supply Chain Management 

3

MKT 301

Marketing Management

3

BUS 303

E-Business

3

ACN 301

Cost and Management Accounting

3

FIN 303

Bank Management

3

 

 

 

 

 

 

 

Semester VII

CH

 

Semester VIII

CH

BUS 401

Business Ethics

3

MGT 403

Strategic Management  

3

MGT 401

Entrepreneurship Development & SME Management

3

 

Major Course III

3

ACN 401

Auditing and Taxation

3

 

Major Course IV

3

 

Major Course I

3

 

Major V

3

 

Major Course II

3

 

Minor II

3

 

Minor Course I

3

 

 

 

Internship & Viva Voce

CH

Internship             

3

Viva Voce

3

Course Description

BUS 101 Fundamentals of Business
3 hours/week, 3 credits
This course is aimed to provide an understanding of the different forms of business, industry and services. It will explain the nature of business, its environment and discuss various forms of business ownership and the general method of financing. It will describe commonly found securities market; explain the common ethical challenges faced by the business; develop the students’ understanding of the governmental policies regulating business and various institutions for furtherance of the trade and commerce and demonstrate global awareness by identifying and analyzing international trade issues.

Introduction

Definition of business, history of business, the industrial revolution, characteristics and benefits of business, ramifications of business, industry, commerce, direct services, types of industry, ramifications of commerce, definition, types and importance of trade, history and importance of banking, types of banks, importance and management of insurance, importance of warehousing, different businesses in Bangladesh.

2.  Business Environment
Business environment and its components, role of government and buyers, types of economic system, types of modern economic systems, business and investment environment in Bangladesh, cost of doing business in Bangladesh.

3.  Business Ownership and Forms
Forms of business ownership, advantages and disadvantages of different forms of business, complex relationships among businesses, franchising: types, advantages, disadvantages; types of mergers and acquisitions, factors influencing the choice of forms of ownership.

4.  The Financial System
Definition of financial system, types of financial markets, securities traded in the financial markets, financial institutions, regulating financial markets.

5.  Social and Ethical Aspects of Business
Definition of business ethics, types of ethical concerns facing a business, factors affecting ethical behavior, encouraging the ethical behavior, guidelines for making ethical decisions, definition of social responsibility of business, the evolution of social responsibility of business, views of social responsibilities, the pros and cons of social responsibilities, different social responsibilities of a business, steps in the implementation of social responsibility program.

6.  Government and Business
Importance of government regulation in business, process of regulation of business by the government, government’s regulation of business in Bangladesh, Bangladesh government’s monetary policy, fiscal policy, industrial policy, export policy, import policy, jute policy, tea policy etc., governmental or public sector business in Bangladesh.

7.  International Business
Basic economics of international trade; scopes, concepts and barriers of international trade; reasons for and against trade restrictions, reducing international trade barriers, international trade agreements, international economic organizations fostering trade, different terms used in international trade.

8.  Institutions for Furtherance of Business, Trade and Commerce
Chambers of Commerce & Industry, Federation of Commerce and Industry, Trade Associations, Export Promotion Bureau (EPB), Trading Corporation of Bangladesh (TCB), Board of Investment (BOI), Privatization Board (EPB), Secretaries & Exchange Commission (SEC), Dhaka Stock Exchange (DSE), Chittagong Stock Exchange (CSE) and other financial and non-financial institutions.

Basic Text:

  1. Jeff Madura: Introduction to Business (South Western College Publishing).

Reference Books:
1. W. M. Pride, J. R. Hughes and R. J. Kapoor: Foundations of Business (South Western College Publishing).
2.  L. E. Boone and D. L. Kurtz: Contemporary Business (John Wiley & Sons).
3. Attner Straub, Raymond F Attner and Joseph T Straub: Introduction to Business (Wadsworth Publishing  Company).

 

CST 101  Computer Applications in Business
3 hours/week, 3 credits
This course will help the students to familiarize with the Use of windows operating system effectively, operate the Microsoft Word, apply the knowledge of Microsoft Excel & other Presentation Software and utilize Internet more accurately.

1. Computer Fundamentals: Some basic concepts about computer- Computer definition, Computer for individual  
users; Computers for Organizations- Mainframe Computers, Minicomputers, Supercomputers; Computer in Society,

2. Windows: Windows Overview- Hardware, Software; Concepts, icon, toolbar, windows, file manager, program  item, program run, control panel.

3. MS-Word: Basic concepts- icon, toolbar; File formats, Features and flaws- layout issues, templates, bullet and numbering, auto summarize etc.; password protection, Mail merge, Basic actions with documents, Working on Multiple Documents, Editing document, Page Formatting, Footnotes, Adding Tables etc.

4. Excel: Basic concepts- explore window; Creating a worksheet; Formatting cells, rows, and columns ; Inserting, deleting, and merging cells; Calculation, Function, Creating chart; Using functions; find and replace, Borders and shading etc.

5. PowerPoint: Basic Concepts; Slide layout; Inserting- text box, graph, diagram, picture, hyperlink, video/audio; Using theme; Using animation; Adding presenter note; Adding slide transition; Save and share presentations.
6. Antivirus: Functions, Reasons for using antivirus, use of some antivirus programs.

7. Internet: Basic concepts of Internet; Search engine; Search engine Optimization; Importance of internet; Internet in Bangladesh etc.

 Basic Text:
1. Peter Norton: Introduction to Computer, McGraw-Hill

Reference Books:

  1. Beth Melton, Mark Dodge, Echo Swinford: Microsoft Office Professional 2013, Microsoft Press
  2. H.N Tiwari  Hem Chand Jain: Basics of Computer Applications in Business, CBCS  

 

HSS 101  English I:  Oral and Writing Communication Skills
3 hours/week, 3 credits
The objective of this course is to make the students acquire comprehensive knowledge on grammar and writing skills so that they can use it for effective learning of their own subject, answer in English during their examinations and for communicative purposes.

1.             Grammar:
i.              Tense
ii.             Article
iii.            Transformation
iv.            Preposition
v.             Punctuation and Capitalization
vi.            Prefix and Suffix
vii.           Homophones and Homonyms
2.             Reading
i.              Comprehension
ii.             Book Review
3.             Writing
i.              Paragraph
ii.             Formal Letter: Inquiry, Claim, Refusal
iii.            Report Writing
iv.            Picture Description
4.             Listening and Speaking
i.              Oral Presentation
ii.             Lectures are conducted in English. Students are encouraged to ask and answer questions in English

Basic Text:
1. John and Liz Soars: Headway Pre-Intermediate Students Book , 4th Ed.

Reference Books:
2. Raymond Murphy: Essential English Grammar , (2nd Ed)
3. Raymond Murphy:  Intermediate English Grammar (3rd Ed)

 

BMT 101  Business Mathematics
3 hours/week, 3 credits
This course introduces basic mathematics for decision making in business that includes elements coordinate geometry, linear equations and functions, systems of linear equations, matrices, differential and integral calculus.

1. Elements of coordinate geometry
Coordinate Plane, Midpoint of a Line Joining Two Points, Gradient of a Line Joining Two Points
Parallel and Perpendicular Lines

2. Linear equations and functions
Slope; Equation of a line: Slope-Intercept form, Straight-Line Equation Given a Point and Slope; Straight-Line Equation from Two Points; Vertical and Horizontal Lines; Parallel and Perpendicular Lines; Lines through the Origin; Piecewise Linear Functions; Cost-Output Interpretation; Break-Even Interpretation; Linear Demand Functions

3. Systems of Linear Equations
Elimination Procedure: Unique and Non-unique Solutions; Mixture Problems; Supply and Demand Analysis; Two Product Supply and Demand Analysis

4. Introduction to Differential Calculus
Functional and Delta Notation, Limits, Continuity, the Difference Quotient, Derivative, Simple Power Rule, d/dx Notation and Rules of Operations, the Derivative of [f(x)]n, Product and Quotient Rules

5. Applications of Differential Calculus
Maxima and Minima of Functions: the First Derivative Test; the Second Derivative Test, Maxima and Minima: Applications6

6. Introduction to Integral Calculus
Anti-derivatives: the Indefinite Integral; Area and Definite Integral; the Area between Two Curves; Interpretative Applications of Area; Applications of Integral Calculus

Basic Text:
1. Earl K. Bown, Gorden D. Prichett: Mathematics with Application in Management and Economics, Irwin, USA.
Reference Books:

  1. Raymand A. Barnett, Michael R. Zeigler, Karl E. Byleen: Applied Mathematics for Business, Economics, Life Sciences and Social Sciences, Prentice Hall, USA.
  2. Edward Ira Edgerton: Wallace Edgar Bartholomew: Business Mathematics: A Textbook, The Ronald Press Co.

 

HSS – 111 History of the Emergence of Independent Bangladesh
3 hours /week, 3 credits
This course will cover the chronology of socio-economic and political development of Bangladesh from ancient period to her emergence.

 1. Introduction
Roots of Bengal: Land and Geography, Climate, Anthropological Roots of People, Origin of the name ‘Bangladesh’, Different janapadas (territorial divisions).

2. Bengal in Ancient Times: Up to 1204 AD:
Shashanka, Pala dynasty, Sena dynasty.

3. Bengal in Medieval Times: 1204-1757 AD:

  • Sultani Period

Coming of the Muslims, Socio-economic and cultural changes, The Independent Sultanate of Bengal: Iliyas Shahi and Husain Shahi dynasty,

  • Mughal Period

The establishment of Mughal rule in Bengal, the Bara Bhuiyans, Subahdars and Nawabs,

4. Bengal in Modern Times:

  • British Rule: 1757-1947 AD
  • Process of political consolidation of the British rule

Coming of the Europeans, Battles of Palashi (1757) and Buxar (1764), Granting of Diwani (1765), Dual or Double System, Permanent Settlement (1793).

  • Socio-political Development

English education and its impact, Nineteenth century Bengal Renaissance: areas of social and religious reforms- Raja Rammohun Roy, Iswar Chandra Vidyasagar, Titu Meer, Resistance and anti-British movements, Partition of Bengal (1905) and its annulment (1911), Partition of India and Bengal (1947).
5. Pakistan Period: 1947-1970

  • Political Developments

Foundation of Awami League, Election of 1954, Constitution of 1956, Military rule in Pakistan.

  • Nationalism and Nationalistic Movements

Disparity between East and West Pakistan, Language Movement, Student Movement of 1962 and 1964, Movement for autonomy: 6 Point and 11 Point Programmes, Anti-Ayub Movement and Mass upsurge in 1969, Election of 1970, Non-cooperation Movement.

6. Bangladesh War of Liberation (1971) and Emergence of Independent Bangladesh

Military action and genocide in the then East Pakistan, Civil and Military resistance, Phases of War and War

strategy, Role of different social and political groups in the War, Regional and Global reactions: Role of India, United States, Soviet Union and China, The emergence of Bangladesh as a sovereign and independent state in 1971.

Basic Texts:

  • R. C. Majumdar:  The History of Bengal, vol. I
  • Jadunath Sarkar :  The History of Bengal, vol. II
  • Shireen Hasan Osmay: Evolution of Bangladesh.

Reference Books:

  • Sirajul Islam:  History of Bangladesh 1704-1971, vols. I, II, III
  • Moudud Ahmed: Bangladesh: Constitutional Quest for Autonomy.
  • Banglapedia, Relevant entries.

 

HSS – 113 Bangladesh Studies: Bangla Language, Literature and Society
3 hours /week, 3 credits
Through this course students will have knowledge of the society and culture of Bangladesh. They will also come to know about different social structures, stratification patterns and cultural diversity of the world to compare with their own. More importantly, they will develop a broader view by learning how the different existing theoretical perspectives see the social world.

  • Introduction:

Why “Bangladesh Studies” needs sociological knowledge - The sociological perspectives – Sociological Imagination - Definition and nature of sociology; Subject matters of natural sciences and social sciences

  • Socio-cultural Evolution:

Gerhard Lenski: Society and Technology - Hunting and Gathering Societies - Horticultural and Pastoral Societies - Agrarian Societies - Industrial Societies - Postindustrial Societies.

  • Research Method:

The scientific method – Research process – the research methods.

  • Culture:

Elements of culture - Symbols – Language – Values - Norms – Beliefs Cultural Diversity - Cultural Change – Cultural Integration - Subculture & Counterculture - Multiculturalism - Ethnocentrism and Cultural Relativism - Bengali culture – Cultural diffusion –Role of language in making cultural identity of a community or a nation – 1952 Language Movement and Bengali cultural identity – Supreme sacrifice for mother tongue Bengali on February 21 (Ekushey), 1952

 

  • Social Stratification:

Definition - Systems of Social Stratification - Slavery, Caste, Estate, Class What Determines Social Class – Views of Karl Marx and Max Weber Poverty and Social mobility.

  • Families and Intimate Relationships:

Basic concepts & Types of Family and Marriage - Change in Families and Partnership
Gender Inequality and ‘dark side’ of family - The Transformation of Love and Intimacy.

  • Economic Institution:

The Economy: Historical overview - Economic systems: Capitalism, Socialism – Corporations.

  • Political Institution:

Types of authority - Types of government - Perspectives on politics.

  • Cities and Urban Life:

 Theorizing urbanism - The development of the city - The development of modern city - Urbanization in the developing world - Impact of urbanization on Bangladesh society - Cities and globalization - Global cities.

  • Science, Environment and Society:

Science and Society - Is Science a Social and Political Endeavor -  Agriculture and the Environment - Global Warming and Climate Change - Organic Food and Genetically Modified Organisms - Green Revolution - Computers and the Internet - Digital, Social, Global Divide.

  • Problems of Bangladesh:

Discussion on various social, cultural and political problems of Bangladesh.

Basic Texts:

  1. Richard T. Schaefer: 2013. Sociology in Modules. 2nd edition New York, NY: McGraw-Hill.
  2. Anthony Giddens and Philip W. Sutton: 2013. Sociology. 7th edition New Delhi: Wiley.
  3. James M. Henslin: 2015. Sociology: A Down-to-Earth Approach. 11th ed. New Jersey: Pearson
  4. John. J. Macionis: 2012. Sociology. 14th ed. New Jersey: Pearson

Reference Books:

  1. Dalton Conley: 2013. You May Ask Yourself. 3rd ed. New York: W.W. Norton & Company, Inc.
  2. Metta Spencer and Alex Inkeles: 1996. Foundations of Modern Sociology. Canada: Prentice Hall
  3. C. Calhoun, D. Light, S. Keller: “Sociology” McGraw Hill, New York, 1997
  4. G. J. Bryjak & M. P. Soroka: “Sociology”, Allyn & Bacon, 1997
  5. James Petras & Henry Veltmeyer: “Globalization Unmasked”
  6. M.K. DeGenova & F. P. Rice: “Intimate Relationships, Marriages, & Families”
  7. Ken Brown: “An Introduction to Sociology” Polity Press, USA, 1992

 

INS 101(a) Introduction to Natural Science: Physical Sciences
1.5 hours/week, 1.5 credits
Through this course, students will understand the fundamental laws of nature governing the integration and stability of the universe, concept of matter, energy and their integration with force, light, heat and sound leading to various chemical reactions including the concept of the origin of the universe, planetary system, relativistic theory of Einstein and radioactivity.

  • Forces and Motion

Fundamental forces, laws of motion, universal law of gravitation and acceleration due to gravity.


2. Heat and Temperature
Introductory concept of heat and temperature, temperature scale thermometer, thermal expansion, heat transfer mechanisms; conduction, convection and radiation, latent heat and heat capacity.


3. Waves and Sound
Introduction to waves and sound, longitudinal and transverse waves, sound and its mechanism of propagation, velocity of sound, infrasonic or ultrasonic, supersonic and hypersonic waves and application of ultrasonic sound.


4. Light 
Theories of light, laws of reflection and refraction of light, total internal reflection, interference and diffraction, dispersion of light and application of various properties of light.


5. Electricity
Static electricity, Coulomb's law, potential difference, Ohm's law, resistance in series and parallel circuits, capacitors and electromagnetic induction.


6. Structure of Atom and Radioactivity
Atomic structure and nucleus, atomic and mass number, isotopes and isobars, Bohr's atomic model, special theory of relativity, radioactivity and its multidimensional application including hazardous effect, nuclear fission and fusion.


7. Chemical Bond and Chemical Reaction
Structure of atom and molecules, periodic table, types of chemical bonding, characteristics of chemical reaction, reversible and irreversible reactions.


8. States of Matter
Classification of matter, solid, liquid gas and plasma states of matter, amorphous and crystalline materials, types of crystal, laws of gases, Boyle's law, Charles law, pressure laws, ideal gas equation, acids and bases and their properties.


9. Astronomy
Creation of the universe and its structure Big Bang theory and Hubble's law, redshift, lightyear, Kepler's law of planetary motion, escape velocity, solar system, neutron stars, supernova and black hole.

Basic Text:
1. Halliday, Walker,  Resnick: Fundamentals of Physics
Reference Book:

  1. H. C. Verma: Concepts of Physics 
  2. Hugh D. YoungRoger A. Freedman, , A. Lewis Ford: Sears and Zemansky's University Physics, Pearson

 

INS 101(b):  Introduction to Natural Sciences:  (b) Biological Sciences
1.5 hours/week, 1.5 credits
This course is an introduction to the basic principles of modern biology and their relevance to human life. Students in the BBA program likely will come from widely differing backgrounds, like science, commerce, and humanities or arts. Therefore, specific emphasis will be placed upon the understanding of basic biological concepts and terminology in the field of biology. The major part of the course is intended to provide students, especially non-science students, with background knowledge in the disciplines of cytology, ecology, physiology, nutrition, and human organ systems.

1.     Nature and Scope of Biological Science

        What is Science? - What is Biology? - A Brief History of Biology - Modern biology -Subdivision of biology - New Definition of Biology.

2.     Characteristics of Living Things

        Life - Characteristics of living things - Movement - Cellular structure and organization - Growth and development - Maintenance and repair - Reproduction - Response to stimuli - Variation and adaptation - Metabolism.

3.     Classification of Living Things

        The needs for classification - Early biological classification - Prehistoric Concept of Classification - Modern biological classification - Taxonomy - Contribution of Carolus Linnaeus - Binomial nomenclature - Use of scientific name - Genus and species concept - Main classification groups - Classification systems.

4.     Cell Structure and Function
Cell theory - Protoplasm and its activity - Prokaryotic and eukaryotic cell anatomy - Subcellular components - Cell membrane - Cytoskeleton - Genetic material - Organelles - Levels of biological organization - Cell, tissue, organ, organ system - Higher levels of biological organization - Levels below the cell.

5.     Photosynthesis

        Need for Energy - Photosynthesis vs. cellular respiration - Autotrophs vs. heterotrophs - Equation for photosynthesis - Energy source for photosynthesis - Electromagnetic spectrum - Colour theory - Role of photosynthetic pigments.

6.     Cellular Respiration

        Cellular respiration vs. Breathing - Cellular respiration vs. Oxidation - Equation for cellular respiration - Energy transfer by ATP - The ATP-ADP cycle - Anaerobic respiration and fermentation.

7.     Cell Division, Reproduction and Development

        Somatic cell division - Stages of mitosis - Importance of mitosis - Gametic cell division - Stages of meiosis - Importance of meiosis – Reproduction - Sexual and asexual reproduction - Types of asexual reproduction - Chromosome number and structure – Growth and development - Cell differentiation - Aging - Cell replacement.

8.     Ecology and Ecosystem
Ecology - Concept of Individual, population, community, biome and iosphere - Ecosystem and its components - Interrelationship among the factors of an ecosystem - Abiotic and biotic factors in ecosystem - Habitat and niche - Trophic levels - Food chain and food webs - Symbiosis.


9.    Nutritional Requirements
Nutrient and nutrition - Nutrition and under nutrition - Classes of nutrients - Energy nutrients - Vitamins - Minerals - Water - Food as fuel - Calories count - Body fat and weight control.

10.  Human Digestive System

Anatomy of human digestive system - Structure and function of the digestive organs - Chemical digestion in the mouth, stomach and small intestine - Peptic ulcer and heartburn - Role of large intestine.

11.  Human Respiratory System

Gas exchange and breathing - Human respiratory system - Role of upper and lower respiratory tract - Gas exchange mechanism in lungs.

12.  Human Circulatory System

        Structure and function of closed cardiovascular system - Systemic and pulmonart pathways -Anatomy of human heart - Heartbeat - Diastole and systole - Pulse - Blood pressure - Nature of blood and its function - Composition of blood - Blood typing systems - Blood diseases.


13.  Human Excretory System

Importance of the excretory system - Components of the excretory system - Excretion through the lungs, sweat glands, liver, and kidneys.

Basic Text:
1. W.A. Andrews. Biological Science: An Introductory Study. Prentice-Hall Canada Inc., Ontario.
Reference Book:

  • Curtis H and Barnes NS. Biology, 5th Edition. Worth Publishers, New York.
  • D.G. Mackean: Introduction to Biology, Hodder Murray 

 

HSS 103  English II: Language Composition
3 Hours/week, 3 credits
The course aims to develop students as confident English language users in academic and professional contexts. With a view to enhancing learners’ level of accuracy in language use, this course will focus on correct sentence construction through grammatical lessons. Moreover, it will help learners to learn basic reading strategies, develop understanding of the organization of academic writing and the structures of genre specific writing items.

  • Grammar

Subject-verb agreement - Error analysis and corrections - Conditional sentences – Modals - Joining sentences

  • Vocabulary

Confusing Words - Synonyms, Antonyms, Homonyms

  • Reading

Strategies of reading: skimming, scanning, inferring

  • Business writing

Memorandum - Cover letter - CV/ Resume - Complaint letter - Letter of Apology – Report

  • Academic writing

Summarizing – Paraphrasing - Essay writing - Writing film reviews

  • Oral Presentations

Basic Text:
Natalie Canavor: Business Writing Today: A Practical Guide


Reference Books:

  • Ashley, A. :(2003): Oxford Handbook of Commercial Correspondence, Oxford University Press.
  • Maurice, I., & Herman, H.: (1976). From Paragraph to Essay. London: Longman.
  • Pyle, M. A., & Munoj, M. E.: (2000). Cliffs TOEFL Preparation Guide. (J. Bobrow, Ed.) New Delhi: IDG Books India (P) Ltd.

MGT 101 Principles of Management
3hours/week, 3 credits
Through this course students will be able to evaluate the classical, behavioral and quantitative perspectives of management in contemporary managerial practices. Illustrate effective techniques involved in managerial planning and decision making. Identify the steps in organizing and explain the factors affecting organizational design. Distinguish among various leadership styles and evaluate motivational approaches in organizational context. Explain different type of control, purposes and the steps in the control process.

  • Meaning and Importance of Management

Definition of Management - Management process – Planning, Organizing, Leading, Controlling - Kinds of Managers - Basic managerial roles and skills - The scope of management - Management: science or art?

  • Evolution of Management Thought

Management in antiquity – Early management pioneers – The classical management perspective – Scientific Management – Administrative management – The behavioral management perspective – The human relations movement – The emergence of organizational behavior.

  • Environmental Impact on Management

The organization’s environment – The external environment – How environment affects organization - The general environment – The organization’s culture – Determinants of organizational culture - Organization-Environment relationships – Models of organizational effectiveness.

  • Corporate Social Responsibility

Social responsibility and organizations – Areas of social responsibility – Arguments for and against social responsibility – The government and social responsibility – How organizations influence government – Managing social responsibility.

  • Planning and Decision Making

Decision making and the planning process – Organizational goals – Organizational planning – Time frame for planning – Responsibilities for planning – The nature of decision making – Types of decisions – Decision making conditions – The rational perspective on decision making – steps in rational decision making – Behavioral aspects of decision making – Group and team decision making in organizations.

  • Organizing

Basic elements of organizing – Designing jobs – Grouping jobs – Establishing reporting relationships – Chain of command - Distributing authority – Decentralization and centralization – Coordinating activities – Differentiating between positions - The nature of organization design – Basic forms of organizational design.

  • Leading

The nature of leadership – Leadership and management – Leadership and power – Leadership traits – Generic approaches to leadership – Situational approaches to leadership - types of leadership – The nature of motivation – Content perspectives on motivation – Process perspective on motivation – Reinforcement perspective on motivation – Managing interpersonal relations and communications.

  • Controlling

The nature of control – The purpose of control – Types of control – Steps in the control process – Operations control – Financial control – Structural control – Strategic control – Resistance to control – Overcoming resistance to control.

  • Human Resource Management

The environmental context of Human Resource management – Attracting human resources – Human resource planning – Recruiting human resources – Selecting human resources – Developing human resources – Performance appraisal – Maintaining human resources – Determining compensation – Managing labor relations.

  • Managers and the Changing Environment

The nature of organizational change – Managing change in organizations – Steps in change process – Overcoming resistance to change – Areas of organization change – Organization development – Organization innovation.

 Basic Text:
1. Ricky W. Griffin: Management Principles and Practices, South-western-Cengage Learning, Canada.


 Reference book:

  • P. Stephen Robbins, Mary Coulter:  Management, 11th Edition, Prentice Hall.
  • H. Koontz, H. Weihrich, and Ramachandra Aryasri A.: Principles of Management, Tata McGraw -Hill Publishing Company Ltd

 

BMT 103 Quantitative Methods
3hours/week, 3 credits
This course includes non-linear functions and applications, vectors and matrix algebra, exponential and logarithmic functions, problems related to linear programming optimization and sensitivity analysis are covered. Methods of solving business problems like mathematics of finance by utilizing mathematical tools are reviewed at length.

1. Measures of Central Tendency & Dispersion
Mean, Median, Mode; Range, Variance & Standard deviation; Quartile: Q1, Q2, Q3 & Q4; Box-Plot


2. Mathematics of Finance
Time Value of Money; Present value and Future value; Bank Discount Simple interest and Compound Interest; Ordinary Annuities and Annuities Due


3. Linear Relationships and Constrained Optimization
Systems of Two Linear Inequalities; Maximization of Product Mix; Equality Constraints; Linear Programming with more than two variables: Simplex method; sensitivity analysis


4. Regression Analysis
Relationships between variables: linear, non-linear; Scatter plots; Least square method and Best-fit line; Regression equation; Correlation analysis: Coefficient of correlation; Co-efficient of determination


5. Elementary Probability Theories
Sample space; Events: Union, Intersection, Mutually exclusiveness; Concept of Probability; Conditional Probability; Independence Theorem; Bayes’ Theorem 


6. Random Variable
Types of random variables: Discrete and Continuous; Expected value of a random variable

Basic Text:
1. Earl K. Bown, Gorden D. Prichett: Mathematics with Application in Management and Economics, Irwin, USA
2. Levin & Rubin: Statistics for Management
Reference Books:

  1. Raymand A. Barnett, Michael R. Zeigler, Karl E. Byleen: Applied Mathematics for Business, Economics, Life Sciences and Social Sciences, Prentice Hall, USA.

Pre-requisite: BMT 101 

BUS 201 Business Communication
3 Hour/Week, 3 credits
Through this course student will be able to understand process and forms of communication, use of visual aids, verbal & non-verbal techniques applied in oral communication, and different methods used in business writings. In addition, will get thorough idea about report (short & long) writing, resume`, curriculum vitae, job application, and interview techniques.

1. Communication Process & Theory
Process of Human Communication, Communication Process Model & Levels of Communication, Main Forms of Communication in Business, Communication Flow in Organizations.


2. Barriers to Business Communication
Types of Barriers in Communication, Ways to Improve Communication Skills


3. Informal Oral Communication
Talking, Using Phone, Using Mobile phone, Techniques of Conducting and Participating in Meeting


4. Listening
Effective vs Ineffective Listening, Types of Listening, How to become an Effective Listener, Ten Commandments of Listening


5. Interviewing process
Importance of Good Interviews, Preparation for Interviews, Interview Questions, Participation in Interviews, Follow-up after Your Interview, Phone Interviews


6. Communicating through writing: Business Letter
Advantages of the Business letter, The Business Letter Today, Letter Format, Letter Form, Principles in Business Communication, Different types of Letter, Collection Letter, Complaint or Grievances, Favorable Adjustments of Claims, Refused request, Refused Adjustments, Sales Messages, Routine Enquiries, Order Acknowledge, Adaptation to Claims, Inquiries about People, Personal Evaluation
Memoranda and Notices


7. Public Speaking & Oral Reporting
Methods of Speeches, Selection of Topic, Preparation of the Presentation, Consideration of Personal Aspects, Appearance & Physical Actions, Team Presentations


8. Oral Presentation
Power Point Presentation – Outline, Slide Structure, Fonts, Color, Background, Graphs, Spelling and Grammar, Conclusions


9. Shorter Reports
Characteristics of Short reports, Forms of Short Report, Special Report Forms – Audit reports, Progress report, Meeting minutes, Proposal, Staff report


10. Long Forms of Reporting
Contents of Longer Reports, Report Proper (Introduction, Body, Ending), Appended Part


 11. Visual Aids
OHT, Slides, Flip Charts, Posters, Models, Handouts, Whiteboards, Computer assisted Audiovisuals, (PPT), Audio or Video (tapes, CDs, DVDs)


12. Communicating Electronically
Email, Voice Mail. Video-Conferencing,


13. Curriculum Vitae, Resume & Cover letter writing
14. Non-Verbal communication
Kinesics, Haptics, Vocalics, Proxemics, Chronemics

Basic Text:
Raymond V. Lesikar, Marie E. Flatly: Basic Business Communication 9th/ 10th edition

 
References Books:
1. Raymond V. Lesikar,      Marie E. Flatly, Kathryn Rentz, Paula Lentz, Neerja Pande:
Business Communication – Connecting in a Digital World, 13th edition


2. Courtland L. Bovee, John V. Thill, Barbara E. Schatzman: Business Communication Today, Prentice Hall

ACN 201 Principles of Accounting
3 Hour/Week, 3 credits
The objectives of the course include introduction to basic accounting principles, accounting equation, transaction analysis, fundamentals of double entry system, journal, ledger, trial balance, errors and their rectification, adjusting and closing entries. Preparation of financial statements for both the service and manufacturing concerns is covered along with bank reconciliation statement. Technique of understanding and analyzing financial statements is also introduced.

1. Introduction to Accounting
Accounting definition - Activities of accounting - Users of accounting information - Building blocks of accounting - Accounting equation and its components - Transaction analysis - Major financial statements.


2. Standard Setting Body and Conceptual Framework
Hierarchy of standard setting body - Standard setting process - IASs and IFRSs - Difference between US GAAP and IAS - Need for conceptual framework - Objectives of financial reporting - Qualitative characteristics of accounting information - Principles, assumptions and constraints of financial reporting.


3. The Recording Process
The account - Debit and credit - Steps in recording process - Journal - Ledger - Posting journal to ledger - Preparing trial balance.


4. Adjusting the Accounts
Accrual versus cash basis of accounting - Adjusting entries - Need for adjusting entries - Adjusting entries for deferrals - Adjusting entries for accruals - Adjusted trial balance.


 5. Completing the Accounting Cycle
Worksheet preparation - Preparing closing entries and post-closing trial balance - Steps in accounting cycle - Correcting entries - Classified balance sheet.


 6. Accounting For Merchandising Operations
Merchandising operations and inventory systems - Recording purchase under a perpetual inventory system - Recording sales under a perpetual inventory system - Compare a multiple-step with a single-step income statement.


7. Bank Reconciliation Statement 
Need for bank reconciliation statement - Steps in preparing bank reconciliation statement - Reconciliation of the bank balance to the book balance.


 8. Financial Statement Analysis
Need for financial statement analysis - Horizontal and vertical analysis of financial statements - Liquidity ratios - Profitability ratios - Solvency ratios - Activity ratios - Concept of sustainable income.

Basic Text:
1. Kieso, Donald E., Weygandt, Jerry J.  and Warfield, Terry D.:  Accounting Principles, 12th Edition. John Wiley & Sons.
Reference Books:
1. Kieso, Donald E., Kimmel, Paul D. and Weygandt, Jerry J.: Intermediate Accounting, 15th Edition, John Wiley & Sons.
2. Needles, Powers and Crosson: Principles of Accounting, 12th Edition, South Western- Cengage Learning.
3. Financial Accounting – CIMA adapted.
          

ECN 201 Micro Economics
3 hours/week, 3 credits
This course will help students to determine consumer preferences and choices based on utility, perform supply and demand analysis to analyze the impact of economic changes on market, evaluate the impact of costs on firm’s profitability, apply the theories of market structures in different economic situations.

1. The Economic Problem

Introduction, definition of economics, definition of microeconomics and macroeconomics, factors of production, economic models (inverse and direct relationships, cause and effect, positive and normative economics, need for assumptions), utility maximization, opportunity cost, production possibility frontier.

2. Economic Systems & Choices

Basic economic questions, traditional economy, market economy, command economy, mixed economy, economic goals.

3. Demand and Supply

Demand, law of demand, demand determinants, supply, law of supply, supply determinants, market equilibrium, effects of surplus and shortage.

4. Competitive Dynamics and Government

Prices elasticity of demand (perfectly elastic and inelastic demand, total revenue, elastic, inelastic and unit elastic demand), factors affecting price elasticity of demand; calculating elasticity of demand; supply (factors affecting elasticity of supply-immediate run, short run, long run), calculating elasticity of supply.

5. Consumer Preferences and Choices

Total utility and marginal utility, cardinal and ordinal utility, indifference curves, characteristics of indifference curve, law of diminishing marginal utility

6. Production Theory

Total, average and marginal product; law of diminishing marginal return.

Basic Text:
1. Lovewell, M.: (2011). Understanding Economics, Toronto, Ontario: McGraw-Hill Ryerson.
Reference Books:

  • Dominick, S.: (2003). Microeconomics: Theory and Applications. Ford Ham University, Oxford University Press, New York
  • Campbell McConell, Stanley Brue, and Sean Flynn:Microeconomics: Principles, Problems, & Policies, McGraw-Hill

Pre-requisite: BMT 101 

MIS 201    Business Statistics
3 hours/week, 3 credits
The course covers topics in both descriptive and inferential statistics: measures of central tendency; measures of dispersion; probability theory and application; Discrete and Continuous probability distributions; Sampling and Sampling distribution; Estimation; Tests of hypotheses; Chi-square tests; Testing the Goodness of Fit; Analysis of variance; simple correlation and regression analysis.

  • Review of Probability Theories

Conditional Probability, Independence theorem, Bayes’ theorem

  • Random Variable

Discrete and Continuous

  • Discrete Probability Distribution

Binomial distribution; Poisson distribution 

  • Continuous Probability Distribution

Uniform distribution; Exponential distribution; Normal Distribution: properties of bell curve; z-table; Finding areas under Normal distribution; Normal approximation of binomial distribution

  • Sampling distribution and Central Limit Theorem

Population and sample; Reasons for taking samples; Sampling distribution of sample mean; Standard error of the mean; Central Limit Theorem; t-distribution

  • Estimation and Confidence Intervals

Point Estimates, Confidence Interval for a Mean When Population Standard Deviation is Unknown, Confidence Interval for a Mean when population Standard Deviation is Known, Confidence Interval for Proportion.

  • Test of Hypothesis

What Is Hypothesis, What Is Hypothesis Testing, Five-Step Procedure For Testing A Hypothesis, One-Tailed And Two-Tailed Test; Level of Significance, Testing For Population Mean: Known Population Standard Deviation, Testing For Population Mean: Unknown Population Standard Deviation, P-Value In Hypothesis Testing, Tests Concerning Proportions.

  • Analysis of Variance

The F distribution, Comparing two Population covariance, ANOVA Assumptions, The ANOVA Test, Two-Way Analysis of Variance.

  • Goodness-of-fit test and Chi-square statistic

Goodness-of-fit test; Tests for independence; Tests

  • Multiple Regression Analysis

Multiple Regression Analysis, How Well Does The Equation Fit In Data, Multiple Standard Error Of Estimate, The ANOVA Table, Coefficient Of Multiple Determination, Adjusted Coefficient Of Determination.

Basic Text:
1. Levin, R. & Rubin, D. Statistics for Management, 7th (Ed.), Prentice-Hall Inc., NJ, USA.
Lind, D. A., Marchal, W. G., & Wathen, M.:  2012, Business & Economics. USA, McGraw-Hill/Irwin.
Reference Books:

  • Walpole, R., Meyers, R. & Myers, S. : Probability and Statistics, 6th (Ed.), Prentice-Hall Inc., NJ, US
  • James T. McClave, P. George Benson and Terry T Sincich: Statistics for Business and Economics, Pearson

Pre-requisite: BMT 103 

 

BUS 203 Legal Environment of Business
3 hours/week, 3 credits
This course covers the essential elements of contract, rules regarding offer and acceptance, consideration, void and voidable agreement, capacity of parties, free consent, termination of contracts, law of agency, law relating to sale of goods, law relating to negotiable instruments, company law, payment of wages act, act of trade unions, act of workmen’s compensation, labor courts.

1.  Law of Contract:
Definition of contract – The essential elements of contract


2.  Offer and Acceptance:
Definitions – Effect of offer and acceptance – Rules regarding offer – Acceptance - - Rules regarding acceptance – Revocation of offer and acceptance


3.   Consideration:
Definition of consideration – Rules regarding consideration


4.  Void and Voidable Agreement:
Void agreement – Voidable agreement – Unenforceable agreement – Illegal agreement


5.  Capacity of Parties:
Definition of capacity–Minority – Persons of unsound mind


6.  Free consent:
Definition of free consent – Coercion – Undue influence – Misrepresentation


7.  Termination or Discharge of Contracts:
Methods of termination


8.  Law of Agency:
Definition and nature of agency – Enforcement and consequences of agents’ contracts


9.  Law relating to sale of goods:
Sale – Agreement to sell – The doctrine of caveat emptor


10.  Law relating to Negotiable Instruments:
Negotiable instruments – Dishonor of a negotiable instrument


11.  Company Law:
Objects and purposes of company legislation – Types of companies – The memorandum and articles of association – The formation of a company


12.  Payment of Wages Act:
Object and scope – Payment of minimum wages – Enforcement of the act


13.  Trade Unions Act:
Legal status of a registered union – Registration of trade unions - CBA


14.  Workmen’s Compensation Act:
Rules regarding workmen’s compensation


15.  Labor Courts:
Labor appellate tribunal

Basic Text:
1. Sen, A. K., & Mitra, J. K.:  (2001). Commercial Law (including Company Law) and Industrial Law. World Press.
Reference Books:

  •  Ahmed, Z.:  (2009). A Text Book of The Bangladesh Labour Act. Shams Publications.
  • Dr. Zulfiquar Ahmed: A Text Book on Bangladesh Labour Law, Quia-Timet Quality Int. Ltd 

 

FIN 201 Principles of Finance

3 hours/week, 3 credits
The purpose of this course is to introduce the student to basic principles of finance.  These principles are the basic knowledge for either a career in corporate finance or further education in the area of investments, real estate, banking, and insurance.  It is also an excellent primer for non-finance majors wanting to familiarize with the world of finance.

  • Introduction to Finance:

Definition of Finance, Types of Finance, Financial Management Decisions, Goals of Financial Management, Functions of Finance, Agency Issues, and Overview of Bangladesh’s Financial System.

  • Financial Ratio Analysis:

Categories of Financial Ratios, Liquidity Ratios, Activity Ratios, Debt Ratios, Profitability Ratios, Market Ratios, DuPont System Analysis.

  • Time Value of Money:

Definition & Concepts-cash flow, Future Value (FV) & Compounding, Present Value (PV) & Discounting, Finding FV & PV of Annuity, Annuity Due & Perpetuity, Future value & Present value of multiple cash flows (CFs), Comparing Rates, Loan Amortization.

  • Cost of Capital

Definition, Required Return vs. Cost of Capital, Determination of Cost of Specific Source- equity, preferred stock, debt and retained earnings, Determination of Weighted Average Cost of Capital (WACC), Marginal Cost of Capital.

  • Capital Budgeting:

Long-term Investments in Fixed Assets, Understanding Cash Flows, Types of Cash Flows, Methods of Capital Budgeting- Net Present Value (NPV), Payback Rule, Discounted Payback, Average Accounting Rate of Return, Internal Rate of Return (IRR), Profitability Index, Comparing NPV & IRR, Multiple IRR Problem, NPV Profile, Crossover Rate, Identifying better approach.

  • Analysis of Risk & Return:

Definition of Return & Risk, Types of Return & Risk, Probability Distribution, Measurement of Return, Measurement of Risk- Variance, Standard Deviation, Coefficient of Variation, Beta Coefficient, Risk Return Relationship, Concept of Correlation Coefficient & Covariance, Capital Asset Pricing Model (CAPM).

  • Capital Structure:

Concepts & Features of Target Capital Structure, Factors to be considered, Effect of Leverage on EPS, Analysis of EBIT & EPS.

  • Working Capital Management (WCM):

Definition, Types, Importance, Factors & Estimation, Need for Working Capital, Approaches to WCM, Cash Conversion Cycle.

Basic Text:
1. Stephen A. Ross, Randolph W. Westerfield, & Bradford D. Jordan: Fundamentals of Corporate Finance, McGraw-Hill Education, USA


Reference Books:

  • Lawrence J. Gitman: Principles of Managerial Finance, Prentice Hall, USA
  1. Scott Besley, Eugene F. Brigham: Principles of Finance, Cengage Learning US

Pre-requisite: BMT 101 

 

MKT 201 Principles of Marketing
3 hours/ week, 3 credits
The course is designed to accustom the students to the basic concepts and theories related to marketing. This course also provides a clear understanding of segmentation, targeting and positioning strategies, buyer market, consumer market and marketing mix.

1.  Marketing; Creating and Capturing Customer Value
Marketing definition, Marketing process, Customer need, want and demand; Marketing Myopia, Marketing Management orientation/ Marketing philosophies.


2.  Company and Marketing Strategy
Partnering to Build Customer Partnerships: Mission statement, strategic planning, BCG Matrix and its application, Product market expansion grid, Downsizing, Value Chain, Value Delivery network, Segmentation, targeting and positioning-basic concept, Marketing mix, SWOT.


3.  Analyzing Marketing Environment
Microenvironment (company, supplier, marketing intermediaries, competitors, publics, customers); macro environment (demographic environment, economic environment, natural environment, technological environment, social environment.)


4.  Managing Marketing Information to Gain Customer Insights
Customer insight, MIS, marketing research definition, research design and its types; Types of data, research approaches and types.


5.  Consumer Market & Consumer Buyer Behavior
Consumer market, model of consumer behavior, reference group, opinion leader, brand personality; the buyer decision process, adaption process, stages in the adaptation process, rate of adaptation.


6.  Business Market & Business Buyer Behavior
Business market, characteristics of business market, major types of buying situation, The business buying process, institutional market, government market


7.  Customer Driven Marketing Strategies
Market segmentation, segmentation variables, Requirements for effective segmentation, selecting target market segments-undifferentiated, differentiated, concentrated and micromarketing, Differentiation and positioning, competitive advantage, positioning strategy.


8.  Products, services and brands
Product definition, levels of products and services, product and service classification, branding, packaging, product line decision, product mix decision, brand equity, building strong brand, nature and characteristics of a service, service marketing types.


9.  New Product Development and Product Life-cycle Strategies
The new product development process (Idea generation, idea screening, concept development, marketing strategy, business analysis, product development, test marketing commercialization), managing new product, product life cycle strategies.


10.  Pricing-Understanding and Capturing Customer Value
Price definition, value-based pricing, cost based pricing, break-even analysis, pricing of different types of market.


11.  Pricing Strategies
New product pricing strategies, Product mix pricing strategies, Price adjustment strategies, responding to price changes.


12.  Marketing Channels
Marketing channel, how channel members add value, Direct and indirect marketing, vertical marketing systems.


13.  Communicating Customer Value
Integrating Marketing Mix: Promotional mix, integrated marketing mix, steps in developing effective marketing communication, setting the total promotional budget, push and pull strategies.


14.  Advertising and Public Relations
Advertising, setting advertising objectives, advertising budget, advertising strategy, Madison and vine, execution style, public relation and its types.


15.  Personal Selling & Sales Promotion
Personal selling, the role of sales force, managing the sales force, sales promotion, major consumer promotion

Basic Text:
1. Kotler, P., & Armstrong, G.:  (2010). Principles of marketing. Pearson education.
Reference Books:

  1. Armstrong, G., & Kotler, P.:  (2005). Marketing: an introduction. Prentice Hall.
  2. E. Jerome McCarthy, William D Perreault Jr.: Essentials of Marketing, Irwin

ECN 203 Macro Economics
3 hours/ week, 3 credits
The course deals with the basic concepts of Macro-Economics. Topics included are National Income, ways of computing national income, theory of income determination, savings, consumption and investment, theory of money and inflation, banking principles of central bank and commercial banks, and economic planning of Bangladesh.

  1. Introduction: Macroeconomics encapsulated into three models, To reiterate, Outline and preview of the text, Prerequisites and recipes.
  2. National Income Accounting: The production of output and payments to factors of production, Outlays and components of demand, Some important identities, Measuring gross domestic product, inflation and price indexes, unemployment, interest rates and real interest rates, exchange rates, Where to grab a look on data.
  3. Growth and Accumulation: Growth accounting, Empirical estimates of growth, Growth theory: The Neoclassical Model.
  4. Growth and Policy: Growth theory: Endogenous growth, Growth policy.
  5. Aggregate Supply and Demand: The aggregate supply curve, the aggregate demand curve, Aggregate demand policy under alternative supply assumption, Supply-Side economics, Putting aggregate supply and demand together in the long run.
  6. Aggregate Supply: Wages, Prices and Unemployment: The aggregate supply curve and the price adjustment mechanism, Inflation and unemployment, Stagflation, expected inflation and the inflation-expectation augmented Phillips Curve, The rational expectations revolution, the wage unemployment relationship: Why are wages sticky? From Phillips curve to aggregate supply curve, Supply shocks.
  7. The Anatomy of Inflation and Unemployment: Unemployment, Inflation, the Anatomy of unemployment, Full employment, the costs of unemployment, the costs of inflation, Inflation and indexation: Inflation Proofing the economy, Is a little inflation good for the economy, Political business cycle theory.
  8. Policy: Policy: working backward, Lags in the effects of policy, Expectations and reactions, Uncertainty and economic policy, Targets instruments and indicators: A Taxonomy, Activist policy, Which target? - A practical application, Dynamic inconsistency and rules versus discretion.
  9. Income and Spending: Aggregate demand and equilibrium output, the consumption function and aggregate demand, the multiplier, the government sector, the budget, the full employment budget surplus.
  10. Money Interest and Income: The goods market and the IS curve, the money market and the LM curve, Equilibrium in the goods and money markets, Deriving the aggregate demand schedule, A formal treatment of the IS-LM model.
  11. Monetary and Fiscal Policy: Monetary policy, Fiscal policy and crowding out, The consumption of output and the policy mix, the policy mix in action.
  12. International Linkages: The balance of payment and exchange rates, the exchange rate in the long run, trade in goods, market equilibrium and the balance of trade, capital mobility, The Mundell Flaming Model: Perfect capital mobility and flexible exchange rates.
  13. Consumption and Saving: The life-cycle permanent-income theory of consumption and saving, Consumption under uncertainty: The modern approach, Further aspects of consumption behavior.
  14. Investment Spending: The stock demand of capital and the flow of investment, investment subsectors- business fixed, residential and inventory, Investment and aggregate supply.
  15. The Demand for Money: Components of the money stock, The functions of money, The demand for money: theory, Empirical evidence, The income velocity of money.
  16. The Fed, Money and Credit: Money stock determination: the money multiplier, the instruments of monetary control, the money multiplier and bank loans, control of the money stock and control of the interest rate, Money stock and the interest rate targets, Money, Credit and interest rates, Which targets for the fed.
  17. Financial Markets and Asset Prices: Interest rates long and short term, the random walk of stock prices, exchange rates and interest rates.
  18. Big Events: The Economics of Depression, Hyperinflation and Deficits: The great depression, The great depression: Issues and ideas, Money and inflation in ordinary business cycle, Hyperinflation, Deficits, Money growth and inflation tax, Budget deficits: facts and issues, Social security.
  19. International Adjustments and independence: Adjustment under fixed exchange rates, exchange rate changes and trade adjustment: imperial issues, the monetary approach to the balance of payments, flexible exchange rates, money and prices, Interest differentials and exchange rate expectations, Exchange rate fluctuation and interdependence, the choice of exchange rate regimes,

 Basic Text:
1. Dornbusch, R., Fischer, S., & Startz, R.:  Macroeconomics.
Reference Books:

  1. Rios, M. C., McConnell, C. R., & Brue, S. L.: Macro Economics: Principles, problems, and policies. McGraw-Hill.
  2. N. Gregory Mankiw: Principles of Macroeconomics, South-Western Cengage Learning

Pre-requisite: ECN 201

 

MIS 203 Fundamentals of MIS
3 hours/week, 3 credits
This course is expected to introduce students to the basic aspects of information systems and information technology that are used in business, so that they can assess their relevant needs as well as cooperate with information system and information technology personnel/experts to build systems.

  1. Introduction

Information systems (IS) - information technology (IT) – End users – IS specialists – Reengineering business process – System concepts – Information system resources.

  1. Computer Hardware

Types of computer systems – The computer system concept – Computer processing speed – Input and output technologies – Computer storage fundamentals – Semiconductor memory – Magnetic disk storage – Magnetic tape storage – Optical disk storage.

  1. Computer Software

Types of software – Use of different types of software – Programming languages.

  1. Data Resource Management

Foundation data concepts – Types of databases – Data warehouses – Data mining – The database management approach.

  1. Telecommunications and Networks

Trends in Telecommunications – Internet - Intranet – Extranet - A telecommunications network model – Wide area network (WAN) – Local area network (LAN) – Virtual private network (VPN) – Client/Server network – Network computing - Telecommunications media – Telecommunications processors.

  1. Introduction to e-Business Systems

Marketing systems – Human resource systems – Accounting systems – Financial management systems.

  1. Decision Support Systems

Management information systems – Decision support systems – Executive information systems – Artificial intelligence – Expert systems.

  1. Developing Business/IT Solution

The systems development cycle – Prototyping – Systems development process –Systems analysis – Systems design – Implementation – Maintenance.

Basic Text:
1. James A. O’Brien: MANAGEMENT INFORMATION SYSTEMS - Managing Information Technology in the Business Enterprise. Tata McGraw-Hill Publishing Company Limited
Reference Books:

  1. Fundamentals of Information Systems, 5th Ed., Cengage Learning
  2. Gordon Davis, Margrethe H Olson:  Management Information System: Conceptual Foundations, Structure and Development, McGraw Hill

 

MHR 203 Human Resource Management
3 hours/week, 3 credits
Through this course students will understand fundamental concepts of Human Resources Management (HRM), get a clear understanding on application of theories (Performance appraisal, Disciplinary problems, Training, Compensation, Labor relations, Motivation etc.) in real life situations. In addition, analyze sympathize, and seek solutions for health & safety issues. Understanding and application of Recruitment & Selection process will also be covered extensively.

  1. Introduction to Human Resource Management

What is management? What is HRM? Personnel to HRM, HRM model, Functions, Scope & Nature of HRM.

  1. Human resource Planning

Importance of Human Resource planning, Assessing the Current Human Resource, Implications of Future demand, Implication of Future Supply, Matching Demand and Supply, Retrenchment.

  1. Job Analysis

Job Analysis methods, Purposes of Job Analysis, Job Design, Job Enrichment, Job Rotation.

  1. Recruiting sources

Factors Influencing Recruiting Efforts, Possible Constraint on Recruiting Sources, Recruiting Sources.

  1. Selection Devices

Application Forms, Employment Tests, Interviews, Background Investigation Physical Examination, Realistic Job Previews.

  1. Socializing the New Employee

Orientation, Towards Understanding Socialization, Socialization Process.

  1. Training

What is Training? Training & Learning, Determining Training Needs & Priorities, Developing Training Program, Evaluating Training Effectiveness.

  1. Motivation

What is Motivation? Some Early Theories, Motivation Theory Today: An Expectancy Approach.

  1. Job Design, Work Scheduling

Design, Scheduling, The Job Characteristic model, Job enrichment, Job Rotation, Work Modules.

  1. Performance Appraisals

  The Appraisal Process, Appraisal Methods, Factors that can Distort Appraisals.

  1. Compensation Administration

  Job Evaluation & Pay Structure, Incentive Compensation Plans, Compensation Methods, Executive
Compensation.

  1. Labor Relations

 Major Labor Legislation, Goals of Group Presentation, How Union Constraint Managerial  
Decisions?


13.   Disciplining the Problem Employee
Types of Discipline Problems, Putting the Problem in Perspective, Disciplinary Actions.


14. Safety & Health
Safety Programs, Health Programs, Drug & Alcohol Abuse and its Remedies, Burnout.


15. Research in HRM
Types of Research, Why Research in HRM? Relevant Research Methods.

Basic Text:
David A. Decenzo: Personnel/Human Resource Management, Prentice-Hall, Inc., Latest Edition, USA
Reference Books:

  1. William B. Werther & Keith Davis: Human Resources & Personnel Management,  Mc Graw Hill, USA
  2. Swapnalekha Basak, Sharon Pande: Human Resource Management: Text and Cases, Pearson India

Pre-requisite: MGT 101

 


FIN 301 Financial Management
3 hours/week, 3 credits
This course provides an understanding of the concepts, techniques, and practices used in financial management activities and decisions. Because the consequences of most business decisions are measured in financial terms, the financial manager plays a key operational role. People in all areas of responsibility—accounting, information systems, management, marketing, operations, and so forth—need a basic awareness of finance so they will understand how to quantify the consequences of their actions.

  1. Financial Statements Analysis and Financial Models

Ratio Analysis, Du Pont Identity, Problems with Financial Statement Analysis, The Internal Growth Rate, The Sustainable Growth Rate, Determinants of Growth

  1. Making Capital Investment Decision

Sunk Cost, Opportunity Cost, Erosion, Nominal Cash Flow, Discounted Cash Flow, Top-Down Approach, Tax Shield Approach.

  1. Risk Analysis, Real Options And Capital Budgeting

Sensitivity Analysis, Scenario Analysis, Break-Even Analysis, Option To Expand, Option To Abandon, Timing Options, Decision Trees.

  1. Stock Valuation

Dividend Discount Model, Growth Opportunities, Price-Earning Ratio

  1. Return And Risk: (CAPM)

Expected Return, Variance, Covariance, Return And Risk Of Portfolio, Diversification, Systematic Risk, Unsystematic Risk, CAPM

  1. An Alternative View Of Risk And Return: APT

Arbitrage Pricing Theory, Beta, Cost Of Fixed Income Securities, Efficient Market Hypothesis, Weak Form, Semi Strong Form, Strong Form.

  1. Capital Structure: Basic Concepts

Financial Leverage And Firm Value, Modigliani-Miller Proposition (With And Without Taxes), Homemade Leverage, Weighted Average Cost Of Capital, Cost Of Equity, Cost Of Debt, Cost Of Unlevered Equity.

  1. Dividends And Other Payouts

Different Types Of Payouts, Irrelevance Of Dividend Policy, Homemade Dividend, Repurchase Of Stock, Stock Splits.

  1. Mergers, Acquisitions And Divestitures

Basic Forms Of Acquisition, Synergy, Side Effects Of Acquisition, Npv Of Merger, Hostile Takeover, Defensive Tactics, Disvestitures: Sale, Spin-Off, Carve-Out, Tracking Stocks

  1.  Financial Distress

Bankruptcy, Liquidation, Reorganization, Private Workout, Z-Score Model.

Basic Text:
1. Stephen A. Ross, Randolph W. Westerfield, Jeffery Jaff:  Corporate Finance, (9th edi).
Reference Books:

  1. Stephen A. Ross, Randolph W. Westerfield  & Bradford D. Jordan: Fundamentals of Corporate Finance (6th edi)
  2. Eugene F. Brigham and Michael C. Ehrhardt: Financial Management: Theory & Practice, Harcourt College Publishersseries in finance

Pre-requisite: FIN 201 

 

MIS 301: Business Research Methodology
3 Hours/week, 3 credits
The course is an introduction to the principles and methods of business research – both qualitative & quantitative. Hence, it will mostly focus on: securing respondents, making a test investigation, sampling, collecting data, identifying types and errors of collected data, tabulating and analyzing data, interpreting the findings and stating the conclusion. Through class projects and exercises, a more practical experience is offered to the students on how research techniques are applied to the solution of business problems.

1. Introduction to Business Research

Understand what business research is and how it differs from decision support systems and business intelligence systems. Understand the trends affecting business research and the emerging hierarchy of research-based decision makers. Explain the different types of research studies used in business. Explain the nature of the research process.

2. Thinking Like a Researcher

Understand the terminology used by professional researchers employing scientific thinking. Describe what you need to formulate a solid research hypothesis. Explain the need for sound reasoning to enhance business research results.

3. The Business Research Process: An Overview

Understand how research is decision- and dilemma-centered; Understand how the clarified research question is the result of careful exploration and analysis and sets the direction for the research project. Describe how value assessments and budgeting influence the process for proposing research and, ultimately, research design. Explain what is included in research design, data collection, data analysis, and reporting. Describe research process problems to avoid.

4. Research Design: An Overview

Understand the basic stages of research design. Explain the major descriptors of research design.
Describe the major types of research designs. Understand he relationships that exist between variables in research design and the steps for evaluating those relationships.

5. Qualitative Research

Describe how qualitative methods differ from quantitative methods. Explain the controversy surrounding qualitative research. Explain the types of decisions that use qualitative methods. Describe the variety of qualitative research methods.

6. Observation Studies

Explain when observation studies are most useful. Describe the distinctions between monitoring non-behavioral and behavioral activities. Explain the strengths and weaknesses of the observation approach in research design. Understand the three perspectives from which the observer–participant relationship may be viewed in observation studies. Explain the various designs of observation studies.

7. Research Method: Survey

Describe the process for selecting the appropriate and optimal communication approach. Describe what factors affect participation in communication studies. To understand the major sources of error in communication studies and how to minimize them. Explain the major advantages and disadvantages of the three communication approaches.

8. Measurement

Explain the distinction between measuring objects, properties, and indicants of properties. Understand the similarities and differences between the four scale types used in measurement and when is each used. Describe the four major sources of measurement error. Describe the criteria for evaluating good measurement.

9. Questionnaires and instruments

Understand the link forged between the management dilemma and the communication instrument by the management-research question hierarchy. Describe the three general classes of information and what does each class contribute to the instrument. Understand the influence of question content, question wording, response strategy, and preliminary analysis planning on question construction. Explain each of the numerous question design issues influencing instrument quality, reliability, and validity. Explain the importance of pretesting questions and instruments.

10. Sampling

Understand the two premises on which sampling theory is based. Explain the characteristics of accuracy and precision for measuring sample validity. Describe the two categories of sampling techniques and the variety of sampling techniques within each category. To understand the various sampling techniques and when each is used.

11. Data Preparation and Description

Editing, Field Editing, Central Editing, Coding, Codebook Construction, Coding Closed Questions, Coding Open-Ended Questions, Coding Rules, Using Content Analysis for Open Questions, “Don’t Know” Responses, Missing Data, Data Entry, Alternative Data Entry Formats.

12. Exploring, Displaying, and Examining Data

Exploratory Data Analysis, Frequency Tables, Bar Charts, and Pie Charts, Histograms, Stem-and-Leaf Displays, Pareto Diagrams, Boxplots, Mapping, Cross-Tabulation, The Use of Percentages, Other Table-Based Analysis, Statistical Significance, The Logic of Hypothesis Testing, Tests of Significance, Types of Tests, How to Select a Test, Selecting Tests Using the Choice Criteria,

13. Presenting Insights and Findings: Written Reports

The Written Research Report, Short Reports, Long Reports, Research Report Components, Prefatory Items, Methodology, Findings, Conclusions, Appendices, Bibliography, Writing the Report, Prewriting Concerns, Writing the Draft, Presentation Considerations.

Basic Text:
1. Cooper, D. R. & Schindler, S. S.: (2014). Business Research Methods (12th Ed) McGraw-Hill: New York.
Reference Books:
1. Sekaran, U., & Bougie, R.:  (2013). Research Methods for Business: A Skill Building Approach. New Jersey: John Willey and Sons.
2. Zikmund, W. G., Babin, B. J., Carr, J. C., & Griffin, M.:  (2013). Business research methods. Cengage Learning.

 

IMG 301 Production and Operations Management
3 hours/week, 3credits
Through this course students will familiarize with the specialized knowledge in Operations Management to solve business problems, formulate effective strategies that will lead to competitive organizations, gain an idea on modern quality management system and apply appropriate technology, critical thinking, and quantitative methods for analysis, communication, and decision making.
 

  1. Introduction to Operations Management

Introduction – The Scope of operations Management – The Operations Manager and the Management Process – Operations Management and Decision Making – Why study Operations Management? – The Historical Evolution of Operations Management.

  1. Competitiveness, Strategy and Productivity

Competitiveness – Why some organizations fail – Strategy – Mission and goals, strategies and tactics, Operations strategy, Strategy Formulation – Productivity – Computing productivity, Factors that affect productivity, Improving Productivity.

  1. Forecasting

Features Common to all Forecasts – Elements of a Good Forecast – Approaches to Forecasting – Forecasts Based on Judgment and Opinion – Forecasts based on Time Series Data – Naïve Methods - Techniques for Averaging – Moving Average, Weighted Moving Average, Exponential Smoothing – Techniques for Trend – Techniques for Seasonality – Associative Forecasting Techniques.

  1. Product and Service Design

What Does Product and Service Design Do? – Reasons for Product or Service Design or Redesign – Legal, Ethical, and Environmental Issues – Other Issues in Product and Service Design – Phases in Product Design and Development – Designing for Manufacturing – The Kano Model – Service Design.

  1. Strategic Capacity planning for Products and Services

Introduction – Capacity Decisions are Strategic – Defining and Measuring Capacity – Determinants of Effective Capacity – Strategy Formulation – Determining Capacity Requirements – Make or Buy – Developing Capacity Alternatives – Evaluating Alternatives – Cost-Volume Analysis, Financial Analysis.

  1. Decision Theory

Causes of poor Decisions – Decision Environments – Decision Making Under Certainty – Decision Making Under Risk – Decision Tree – Expected Value of Perfect Information.

  1. Process Selection and Facility Layout

Process Selection – Process Types – Facilities Layout – Product Layouts, Process Layouts, Fixed- position Layouts, combination Layouts, Cellular Layouts, other Service Layouts - Designing Product Layouts: Line Balancing.

  1. Design of Work Systems

Job Design – Specialization, Behavioral Approaches to Job Design – method Analysis – Motion Study – Work Measurement – Stopwatch Time Study.

  1. Management of Quality

The Evolution of Quality Management, The foundation of Modern Quality Management: The Gurus – insights on Quality Management – Dimensions of Quality, The Determinants of Quality, The Consequences of Poor Quality, The Costs of Quality – Quality Awards – Quality Certification – Total Quality Management – The Plan-Do-Study-Act Cycle – Quality Tools.

  1. Inventory Management

The Nature and Importance of Inventories – Functions of Inventory – Requirements of Effective Inventory Management – How Much to Order: Economic Order quantity Models – Economic Order Quantity (EOQ) Model, Economic Production Quantity (EPQ), Quantity Discounts

  1. MRP and ERP

An Overview of MRP – MRP Inputs – The Bill of Materials – MRP Processing – MRP Outputs – Benefits and Requirements of MRP – MRP II – Capacity Requirements Planning - ERP.

  1. JIT and Lean operations

Definition – Supporting Goals – Building Blocks – Product Design, Process Design.

  1. Project Management

The Nature of Projects – Work /breakdown Structure – Planning and Scheduling with Gantt Charts – PERT and CPM – Deterministic Time Estimates – Probabilistic Time Estimates – Determining Path Probabilities – Time-Cost Trade-Offs.

Basic Text:
1. Stevenson J. William: Operations Management, Tata McGraw-Hill Pub Co. New Delhi
Reference Books:
1. Chase Richard B., Aquilano, Nicholas J. and Jacobs F. Robert: Operations Management for Competitive Advantage, McGraw-Hill Companies, In c, New York.
2. Krajewski Lee J. and Ritzman Larry P.: Operations Management: Strategy and Analysis, Addison-Wesley.

 

MKT 301 Marketing Management
3 hours/ week, 3 credits
The objective of this course to familiarize the students with the applications of the concepts and techniques of marketing which will ultimately help them to become a successful marketer.

  1. Understanding Marketing for the Twenty-First Century

The scope of Marketing – Defining Marketing - What can be Marketed? – Various Definitions of Market – Marketing System – Core Marketing Concepts – Needs, Wants and Demands – Exchange and Transaction- Product and Brand – Marketing Mix.

  1. Building Customer Satisfaction, Value, and Retention

Customer Perceived Value - Total Customer Satisfaction – Systems of Value Enhancement for Customer Retention.

  1.  Identifying Market Segments and Selecting Target Markets

Market Segmentation Procedure – Effective Segmentation – Bases of Segmenting Consumer
Market - Bases of Segmenting Business Market.

  1. Dealing with the Competition

Definition of Industry – Concentrated and Fragmented Industry - Porter’s Five Forces that Determine Industry Attractiveness: Threat of Intense Segment Rivalry, Threat of New Entrants, Threat of Substitute Products, Threat of Buyers’ Growing Bargaining Power, Threat of Suppliers’ Growing Bargaining Power – Industry Structures: Pure Monopoly, Pure Oligopoly, Differentiated Oligopoly, Monopolistic Competition, Pure Competition – Levels of Competition: Brand Competition, Industry Competition, Form Competition, Generic Competition - Designing Competitive Strategies: Market Leader Strategies, Market-Challenger Strategies, Market-Follower Strategies, Market-Nicher Strategies.

  1. New Product Development

New Product Development Process: Idea Generation, Idea Screening, Concept Development and Testing, Marketing Strategy, Business Analysis, Product Development, Test Marketing, and Commercialization.

  1. Product Life Cycle Marketing Strategies

Product Life Cycle (PLC) - Marketing Strategies in the Introduction Stage - Marketing Strategies in the Growth Stage - Marketing Strategies in the Maturity Stage - Marketing Strategies in the Decline Stage.

  1. Designing Pricing Strategies & Programs

Where to Position the Product on Quality and Price - Nine price- Quality Strategies - Six-steps Procedure for Price Setting: Selecting the Pricing Objective; Determining Demand; Estimating Costs; Analyzing Competitors Cost, Prices, and Offers; Selecting a Pricing Method; Selecting the Final Price - Adapting the Price: Geographical Pricing, Price Discounts and Allowances, Promotional Pricing, and Discriminatory Pricing.

  1. Managing the Sales Force

Types of Sales Representative - Designing the Sales Force: Sales-Force Objectives and Strategy, Sales-Force Structure, Sales-Force Size, Sales Force Compensation - Managing the Sales Force: Recruiting and Selecting Representatives, Training Sales Representatives, Supervising Sales Representatives, Motivating Sales Representatives, Evaluating Sales Representatives - Principles of Personal Selling: Improving Effectiveness, Major Steps in Industrial Selling Process: Prospecting and Qualifying, Preapproach, Approach, Presentation and Demonstration, Overcoming Objections, Closing, Follow-up and Maintenance – Negotiation: Classic Bargaining Tactics.

Basic Text:
1. Philip Kotler: Marketing Management, Prentice Hall
Reference Books:

  1. Philip Kotler: Kevin Lane Keller, Abraham Koshy, Mithileshwar Jha: Marketing Management: A South Asian Perspective , Pearson
  1. Greg W. Marshall: Mark W. Johnston: Marketing Management, McGraw-Hill Education
  2. S. Jayachandran: Marketing Management, Excel Books India

Pre-requisite: MKT 201 

 

ACN 301 Costs and Management Accounting
3 Hours /week, 3 credits
This course provides an introduction to various cost and management accounting concepts and techniques and also emphasizes the need of management accounting in the decision-making process. The course includes the following topics:  Introduction to cost and management accounting, Cost Concepts and Classifications, cost behavior analysis and use, break even analysis, Cost-Volume-Profit analysis, Absorption and Variable Costing, differential accounting, responsibility accounting, budgeting and budgetary control.

  1. Introduction:

Definition of Management Accounting- Contrasting with Financial and Cost Accounting- Management Accounting and Decision Making- Importance of Ethics- Management Accounting in Service and Non-profit Organizations- Cost-Benefit and Behavioral Considerations-Management Process and Accounting- Planning and Control for Product Life Cycles and the Value Chain-Career Opportunities in Management Accounting-Changes in Business Processes and Management Accounting-Management Accounting Profession.

  1. Cost Concepts and Classifications:

Cost Classifications- The Cost Flow in a Manufacturing Company- Cost Classifications Predicting Cost Behavior- Cost Classifications for Decision Making- Identifying Resources, Activities- Cost Drivers-Variable and Fixed Costs-Mixed cost analysis.

  1. Cost-Volume-Profit Relationships:

Computing the Break-Even Point (BEP)- Changes in Fixed Expenses- Contribution Margin Ratio (CM Ratio)- Target Net Profit and an Incremental Approach- Multiple Changes in Key Factors- Cost Structure- Operating Leverage- Margin of Safety-Contribution Margin and Gross Margin- Sales-Mix Analysis- Impact of Income Taxes.

  1. Absorption and Variable Costing:

Variable and Absorption Costing-Operating Income and Income Statements- Absorption Costing and Performance Measurement- Comparing Inventory Costing Methods: Absorption, Variable & Throughput/Super Variable Costing- Reconciliation of Variable Costing with Absorption Costing Income- Advantages of Variable Costing and the Contribution Approach.

  1. Relevant Costs for Decision Making:

Management’s Decision-making Process- -The Incremental Analysis Approach-Types of Incremental Analysis- Accept an Order at a Special Price-Make or Buy-Sell orProcess Further-Retain or Replace Equipment- Eliminate an Unprofitable Business Segment-Allocate Limited Resources.

  1. Responsibility Accounting:

Decentralization in Organizations- Cost, Profit, and Investment Centers-Evaluating Investment Center Performance—Return on Investment, Residual Income- Operating Performance Measures- Balanced Scorecard.

  1. Budgeting and Budgetary Control:

Budgets- Planning Horizon (Strategic Plan and Long-Range Planning)- Types of Budget - Components of a Master Budget- Operating Budget (Sales budget, Purchases budget, Cost of Goods Sold Budget, Operating Expenses Budget, Budgeted Income Statement)-and Financial budget (Capital budget,Cash budget, Budgeted balance sheet)- Preparing the Master Budget- Activity-Based Master Budgets(Functional Budgets and Activity-Based Budgets).

Basic text:
1. Ray H. Garrison, Eric W. Noreen, and Peter C. Brewer. Managerial Accounting (Latest Edition).Boston: McGraw-Hill & Irwin.
Reference Books:

  1. Charles T. Horngren, Srikant M. Datar, Madhav V. Rajan: Cost Accounting: A Managerial Emphasis (Latest Edition). Upper Saddle River, New Jersey: Prentice Hall.
  2. C. T. Horngren, G. L. Sundem, W. O. Stratton, J. Schatzberg, and D. Burgstahler: Introduction to Management Accounting (Latest Edition). Upper Saddle River, New Jersey: Prentice Hall.

Pre-requisite: ACN 201 

 

MHR 303 Organizational Behavior
3 hours/week, 3credits
Through this course students will be able to analyze different fundamental issues in organizational behavior, apply different theories of motivation, evaluate the appropriateness of various leadership styles and gain knowledge about how to resolve conflict and manage stress in diverse working environments.

1. The dynamics of People and Organizations
Understanding organizational behavior – Definition, Goals, forces – Fundamental concepts – The nature of people, the nature of organizations – Basic approaches – A human resource approach, A contingency approach, A result-oriented approach, A system approach.


2. Model of Organizational Behavior
The autocratic model -The custodial model – The supportive model – The collegial model – The system model.
3. Social Systems and Organizational Culture
Social Culture – Cultural Diversity, Social Cultural Values – Role – Role perceptions, Mentors, Role conflict, Role ambiguity – Organizational culture – characteristics of cultures, Measuring organizational culture, Communicating and changing culture.

 
4. Motivation
A model of motivation - Motivational drives – Achievement motivation, Affiliation motivation, Power motivation – Human needs – Types of needs, Maslow’s hierarchy of needs, Herzberg’s two-factor model, Alderfer’s E-R-G model, Comparison of the Maslow, Herzberg, and Alderfer models – Behavior modification – Law of effect, Alternative consequences, Schedules of Reinforcement – Goal setting – The expectancy model - The equity model.


5. Appraising and rewarding performance
Money as a means of rewarding employees – Application of the motivational models, Additional considerations in the use of money – Organizational behavior and performance appraisal – The appraisal interview, 360 degree feedback programs – Economic incentive systems – Incentives linking pay with performance, Wage incentives, Profit sharing, Gain sharing, Skill-Based pay.


6. Leadership
The nature of leadership – Management and Leadership, Traits of effective leaders, leadership behaviors – Behavioral approaches to leadership style – Positive and Negative leaders, Autocratic, Consultative, Participative leaders, Leader use of consideration and structure, Black and Mouton’s managerial Grid – Contingency approaches to leadership style – Fiedler’s contingency model, Hersey and Blanchard’s Situational leadership model, Path-goal model of leadership, Vroom’s decision-making model.


7. Empowerment and Participation
Definition – Benefits of participation – The participation process – Prerequisites for participation – Programs for participation – Suggestion programs, Quality emphasis, Self-managing teams, and Employee ownership plans – Labor union attitudes toward participation – Limitations of participation – Managerial Concern about Participation. 8.Employee Attitudes and Their Effects
The nature of employee attitudes – Job satisfaction, Job involvement, Organizational commitment – Effects of employee attitudes – Employee performance, Turnover, Absence and Tardiness, Theft, Violence, Other effects – Studying Job Satisfaction – Benefits of job Satisfaction Studies.


9. Interpersonal Behavior
Conflict in organizations – The nature of conflict – Sources of conflict – Effects of conflict – A model of conflict – Power and politics – Types of power – Effects of power Bases – Organizational politics – Influence and political power.


10. Informal and Formal Groups
Group dynamics – Types of groups – The nature of informal organizations – Comparison of informal and formal organizations, How does informal organization emerge?, Benefits of informal organizations, Problems associated with informal organizations, Monitoring informal organizations, Influencing informal organizations – Formal groups – Committees, System factors to consider, potential outcomes of formal group processes, Weaknesses of committees.


11. Teams and Team Building
Organizational context for teams – Classical concepts, Managers as linking pins, Contingency organizational design, Matrix organization – Teamwork – Life cycle of a Team, Ingredients of effective teams, Potential team problems – Team building - Clues to its need, The process, Specific Team-Building Issues, Skills useful in team building, Characteristics of mature teams, Self managing teams.


12. Managing Change
Change at work – The nature of work change, Responses to change, Costs and benefits – Resistance to change – Nature and effects, Reasons for resistance, Types of resistance, Possible benefits of resistance – Implementing Change Successfully – Transformational leadership and change, Three stages in change, Building support for change – Understanding organizational development – Foundations of OD, Characteristics  of organizational development, The organizational development process, Benefits and limitations of OD.


13. Stress and Counseling
Employee stress – Extreme products of stress, Causes of stress, Job-related causes of stress, Frustration, Stress and job performance, Approaches to stress management – Employee counseling – Need for counseling, The manager’s counseling role – Types of counseling – Directive counseling, Nondirective counseling, Participative counseling.  

Basic Text:
1. John W. Newstrom and Keith Davis: Organizational Behavior, Tata Pub Co. New Delhi
Reference Books:

  1. Stephen P. Robbins: Organizational Behavior, Prentice Hall of India.
  2. Luthans, Fred: Organizational Behavior, McGraw-Hill

 

IBS 301 International Business
3 hours/ week, 3 credits

The course covers the nature and scope of international business and its environment; the international monetary exchange; cultural and political implication of international business; national boundaries, nationalism and the multinational firm; financial trade-oriented institutions; international liquidity; balance of payments; financial instruments; international trade laws and scope of arbitration; fundamentals of export and import management; economic integration, alliances and cooperation; inflation, devaluation, appreciation, and depreciation and their impact on the international trade; global business strategy.

1. Introduction and Overview
What Is Globalization? The Emergence of Global Institutions, Drivers of Globalization, The changing demographics of the global economy, The Globalization debate, Managing in the Global Marketplace.

2. 2. National Differences in Political Economy
Introduction, Political Systems, Economic Systems, Legal Systems, The Determinants of Economic Development, States in Transition The Nature of Economic Transformation, Implications for Business


3. International Trade Theory
An Overview of Trade Theory, Mercantilism, Absolute Advantage, Comparative Advantage, Heckscher Ohlin Theory, The new Trade Theory, National Competitive Advantage, Implications for Business.


4. The Political Economy of International Trade
Instruments of Trade Policy, Government Intervention, Free trade, Development of the World Trading System, Implications for Business


5. Foreign Direct Investment
Introduction, Foreign Direct Investment in the World Economy, Horizontal Foreign Direct Investment, Vertical Foreign Direct Investment


6. Regional Economic Integration
Introduction, Levels of Economic Integration, The Case for Regional Integration, The Case Against Regional Economic Integration, Regional Economic Integration in Europe, Regional Economic Integration in the Americas, Regional Economic Integration Elsewhere.


7. The Foreign Exchange Market
Introduction, The Function of the Foreign Exchange Market, The Nature of the Foreign Exchange Market, Economic Theories of Exchange Rate Determination, Exchange Rate Forecasting, Currency Convertibility


8. The International Monetary System
Introduction, The Gold Standard, The Bretton Woods System, The Collapse of the Fixed Exchange Rate System, The Floating Exchange Rate Regime, Fixed Versus Floating Exchange Rates, The European Monetary System, The IMF and World Bank After Bretton Woods


9. The Strategy of International Business
Introduction, Strategy and the Firm, Profiting from Global Expansion, Pressures for Cost Reductions and Local Responsiveness, Strategic Choice


10. Mode of Entry and Strategic Alliances
Introduction, Entry Modes, Selecting an Entry Mode, Strategic Alliances, Making Alliances Work


11. Exporting, Importing and Countertrade
Introduction, The Promise and Pitfalls of Exporting, Improving Export Performance, Export and Import Financing, Export Assistance, Countertrade


12. Global Marketing and R&D
Introduction, The Globalization of Markets, Product Attributes, Distribution Strategy, Communication Strategy, Pricing Strategy, Configuring the Marketing Mix, New Product Development


13. Global Human Resource Management
Introduction, The Strategic Role of International HRM, Staffing Policy, Training and Management Development, Performance Appraisal, Compensation, International Labor Relations


14. Accounting in the International Business
Introduction, Country Differences in Accounting Standards, National and International Standards, Multinational Consolidation and Currency Translation, Accounting Aspects of Control System


15. Financial Management in the International Business
Introduction, Investment Decisions, Financing Decisions, Global Money Management: The Efficiency Objective, Global Money Management: The Tax Objective, Moving Money Across Borders: Attaining Efficiencies and Reducing Taxes, Techniques for Global Money Management, Managing Foreign Exchange Risk.

Basic Text:
1. Daniels, J. D., Radebaugh, L. H., & Sullivan, D. P.: (1998). International business: Environments and operations. Addison-Wesley.
Reference Books:

  1. Hill, C.: (2008). International business: Competing in the global market place , Strategic Direction, 24(9).
  2. Michael Geringer and Jeanne McNett: International Business, McGraw-Hill

 

SCM  301 Supply Chain Management   
3 hours/week, 3 credits
This course covers the definition of a supply chain with examples; process view and push/pull view in a supply chain; responsive versus efficient supply chain; supply chain drivers; supply chain coordination and bull-whip effect; designing the supply chain network; managing inventories in a supply chain; financial impact of stock-out; transportation in a supply chain; transportation metrics; supply chain performance metrics and financial analysis; case studies.

  1. Introduction

What SC is; Flows in a SC; Evolution of SCM; Major SC issues; Process view of a SC; Need of managing SC; Examples of Supply Chains.

  1. SC Strategies & SC Drivers

Supply Chain strategies and competitive edge; Examples of distinctive competencies; Responsive vs. efficient SC; SC drivers: facilities, inventory, transportation and information; SC coordination: Bull-whip effect.

  1. Designing of SC Network

Network design in SC; Factors affecting network design; Network models: Network minimization, Shortest-route model, Maximum flow model, Maximum-cost capacitated network model

  1. Managing Inventories & Customer Service

Supply chain inventories;  Role of cycle inventory in the SC; Economic Order Quantity (EOQ); Quantity discounts; Role of safety inventory; Service level with uncertain demand; Financial impact of stock-out. 

  1. Transportation Management in Supply Chain

Modes of transportation; Modal selection; Transportation modeling in the SC: Cost minimization problems from multiple sources to multiple destinations; Transhipment; Terms of sale: FOB Terms, Incoterms; Freight documentation: Bill-of-lading, Freight bill, Freight claims form; Transportation metrics. 

  1. SC Performance Measurement and Financial Analysis

Dimensions of SC performance metrics; SCOR model; SC-Finance connection; Revenue-Cost savings connection; Calculating cash-to-cash cycle time; Financial Statement analysis: Financial impact on SC decisions; SC service failure; SC service financial implications.

Basic Text:
1. Sunil Chopra and Peter Mendle: Supply Chain management – Strategy, Planning and Operation  Pearson Prentice-Hall.
Reference Books:

  1. Robert Chase and Richard Chase: Operations and Supply Chain management 15th Edition, McGraw-Hill.  
  2. Coyle, Langley, Gibson, Novack and Bardi: Supply Chain Management – A Logistics Approach . Cengage.

BUS 303 E-Business
3 hours/week, 3 credits
The Internet has changed the way companies carry out their businesses. The primary objective of this course is to introduce concepts, tools and approaches to electronic business to the undergraduate students. Further, the subject will help the students to develop skills to manage businesses in the digital world. The aspects of E-business systems that are covered in this course include· Foundations of E-Business systems, Infrastructure, Functional Areas and Decision Support for E-Business Systems.

1. Introduction to E-Business and E-Commerce: E-Business Opportunities, E-Business Risks, Difference between E-Business and E-Commerce, E-Commerce Defined, Business or Consumer Models of E-Commerce Transactions, E-Business Defined, how significant are e-commerce investment adoptions, Introduction to B2B and B2C companies, Management Response to E-Commerce and E-Business.


2. E-Commerce Fundamentals: The E-Commerce environment, The E-Commerce Market Place, Business or Consumer Model? Market place channel structure, Different types of online intermediary, and the importance of Multi-Channel Market Place Models, Focus on Portals, Types of Petals, The Importance of Search Engine, Commercial arrangement for transitions, Focus on Auction.


3. E-Business Infrastructure: What is the Internet? The internet timeline, just how big is the internet, internet and extranet, what is the World Wide Web? Voice Over IP (VoIP) how does it work? Internet Standard, Networking Standard, the http Protocol, Uniform Resource Standard, Focus on who control the internet, Managing the e-business infrastructure, managing hardware and software, Internet Service Providers, managing employee excess in the internet and e-mail, managing e-business applications structure, Focus on the web service and service oriented architecture (SOA), focus on new access devices, interactive digital television, the future of the internet infrastructure.


4. E-Environment: Social factors, factors governing internet adoption, assessing demand for e-commerce services, Taxation, Freedom reactive legislation, Economic and competitive factors, Focus on E- Commerce and globalization, the implications of e-commerce for international B2B trading, Political factors, Internet governance, e-government, technological innovations and technology assessment. E-Business Strategy: The imperative for e-business strategy, E-Channel strategy, Strategy process models for e-business, Strategic analysis, Resource and Process analysis, Competitive environment analysis, assessing competitive threat, Competitor analysis, strategic objectives, defining vision and mission, how can e-business create business value, strategy definition, strategy implementation, Elements of IS strategy, investment arrival.


5. Supply Chain Management: What is supply chain management? Using technology to support supply chain management, a simple model of supply chain, what is logistic, Push and Pull supply chain management, Focus on supply chain models, Option for the restructuring the supply chain, using e- business to restructuring the supply chain, e-commerce system for supply chain management, supply chain management implementation.


6. E-Procurement: What is E-procurement? Understanding the E-Procurement, types of E-Procurement, Drivers of –Procurement, Focus on estimating of E-procurement cost saving, risks and impacts of E-Procurement, implementing of E-Procurement, the future of E-Procurement.


7. E-Marketing: What is E-Marketing? Marketing defined, E-Marketing defined, Distinguish between E-Procurement, E-commerce, E-business, e-marketing planning, is a separate e-marketing planning required, situation analysis, demand analysis, competitor analysis, intermediary analysis, internal marketing audit, objective setting, the online revenue contribution, strategy, market and product positioning, Target market strategies, Focus on characteristics of new media marketing communications, tactics, product, price, list, people process and physical evidence, focus on online branding, actions, control.


8. Customer Relationship Management: Introduction, Marketing applications of CRM, what is e-CRM? Benefits of e-CRM, Permission marketing, customer profiling, Conversation marketing, the online buying process, customer accusation management, online communities, customer extension, technologies solutions for CRM, types of CRM applications.


9. Change Management: Introduction, the challenge of e-business transformation, different types of change in business, planning change, human resource requirement, stuff retention, focus on knowledge management, what is knowledge? Risk management.


10. Analysis and Design: Introduction, analysis for e-business, workflow management, process modeling, process mapping, task analysis and task decomposition, process dependence, data modeling, focus on user centered design, web accessibility; focus on security design for e-business, managing computer verses, e-mail management, hacking phishing.


11. Implementation and Maintenance: Introduction, alternative for acquiring e-business system, development of web-based contents and services, focus on HTML, Java Script, Testing, Changeover, principle of performance management and improvement.

Basic Text:
1.  Chaffey, D.: (2015). Digital business and e-commerce management. Pearson Education Limited.
Reference Books:

  1. Colin Combe: Introduction to E-business – Management and strategy. BH, Elevier.
  2. Gary P. Schneider: Electronic Commerce, Course Technology

 

FIN 303  Bank Management
3 hours/week, 3 credits
This course is an introduction to the modern theory of banking and financial intermediation. The course has incorporated the significant changes that have taken place in the global financial architecture and the new products and technology that have invaded this sector. This course has made an attempt to address Banking sectors which is evolving fast and witnessing a transformational change. Banks are the backbone of all activities, because every transaction where money is involved, the bank is the main character.

1. Introduction to Banking Business
Role of Banking, Business of Banking, Banker customer relationship, Bank Deposits, Different types of bank account


2. Structure of Commercial Banking
Structure of banking system, Central Bank of Bangladesh, Public and private sector banks, corporate banking, retail banking

 
3. Electronic Banking
Internet Banking, ECs, EFT, Tele Banking, Electronic cheques, Debit cards, Credit cards, ATM


4. Loans and Advances
Principles of sound lending, methods of granting advances, Secured advances, Modes of creating charges  

 
5. Practical Banking
Cheque, MICR, CBS system, Bank draft, Pay order, Banker’s cheque 

  
6. Balance Sheet of a Bank
Annual Report, Balance sheet of a commercial Bank, Liabilities and assets of a bank etc


7. Commercial Bank Operations
The market structure of commercial banks, the most common sources and uses of funds for commercial banks

          
8. Bank Management       
Goal, strategy, and governance of banks, management of bank liquidity, managing of interest rate risk and credit risk by banks


9. Introduction to Insurance
Characteristics, functions and purpose of insurance, Principles of Insurance, Nature of Insurance contract, Fundamentals of insurability, classification of insurance, Life Insurance, Types of health insurance policies, health insurance schemes in BD


10. Fire Insurance, Marine Insurance and Motor Insurance
Scope of fire insurance, Fire insurance underlying principles, Types of fire policies, settlement of claims, Marine insurance contracts, Principles of marine insurance, marine insurance policies, Types of marine losses, important clauses of marine insurances, Taxonomy of motor vehicles, Kinds of motor vehicle insurance policies,


11. Reinsurance and Double Insurance
Characteristics of reinsurance, Types of reinsurance, reinsurance and double insurance, Essentials of reinsurance and double insurance, Important terms concerning reinsurance and double insurance             

Basic Text:
Sethi, Jyotsna, Bhatia, Nishwan: Elements of Banking and Insurance 2nd Ed.
Reference Books:

  1. Jeff Madura: (2011), “Financial Markets and Institutions”, 10th Edition.
  2. Timothy W. Koch, S. Scott MacDonald:Bank Management, Cengage Learning

 

BUS 401 Business Ethics
3 hours/week, 3 credits
The study of Business Ethics addresses the change the way business ethics is taught and reflects the issues, challenges and opportunities student will face in managing ethics in any organization. This course includes knowledge and best practices from business and public policy decisions from governments and international entities. This course will introduce contemporary and controversial ethical issues facing the business community. Upon completion of the course students should be able to demonstrate an understanding of their moral responsibilities and obligations as members of the workforce and society.

1. Introduction:
Definition and importance of business ethics, emerging business ethics issues, ethical standards, stakeholders’ relationships, social responsibilities and corporate governance.


2. Institutionalization of Business Ethics:
Managing ethical risk, requirements of legal compliance, the Sarbanes-Oxley act, ethical conduct and guidelines for organizations, strategic philanthropy and philanthropic contribution.


3. Ethical decision making and Ethical Leadership:
A framework for ethical decision making in business, individual factors, organizational factors, opportunity, business ethics evaluations and intentions, roles of leadership in a corporate culture, leadership styles, habits of strong ethical leader.


4. Moral Philosophies and Values:
Moral philosophy, moral philosophies vs. business ethics, obligation theories, virtue ethics approach to business, goodness theories, interactional justice.


5. Ethical culture and relationships:
Corporate culture, ethical corporate culture, dimensions, types, cultural audits, compliance and value based culture, whistle blowing, power and influence, group norms.


6. Developing, managing and controlling ethical programs:
Ethical and social audit, methods of non financial ethical performance, six sigma, tripple bottom line, AA1000.


7. Product safety and consumer protection
Understanding product safety and consumer protection, guidelines (UN, country specific) for consumer protection, scope, cross-border challenges of product safety and consumer protection, OECD guidelines, consumer product safety framework, safety requirements.


8. Information, privacy , power and Ethics
Moral theory and applied ethics, intellectual property, privacy, free speech and societal control of information, ethical challenges for technology managers, hacking.


9. Climate Change and environmental footprints
Basic reasons and inter linkages, potential consequences of green house effects, climate change and cities, ecological footprints and bio capacity, remedies for negative impacts of climate change.


10. Globalization of ethical decision making
Global business, country cultural values, national culture, cultural dimensions, self-reference criteria, cultural relativism, and global common values.

Basic Text:
1. Ferrell, O. C., Fraedrich, J., & Ferrell, L.: (2013). Business Ethics: Ethical Decision Making and Cases (8th/9th ed.):
Reference Books:
1. John Batright & Bibhu Prasan Patra: 6th Edition. Ethics & the conduct of Business.
2.Z. Hudeková, L. Krajcsovics, P., Martin & E., Pauditšová:(2007), Ecological footprint, climate change and cities, Bratislava

 

MGT 401  Entrepreneurship Development & SME Management
3 credits 3hours/week
This course aims at orienting the students with the process of entrepreneurship development along with tools and techniques for managing small business enterprises. The human factors, organization factors and the motivation factors of entrepreneurship development are discussed in detail. Topics include entrepreneurship and theory; entrepreneurial success and impact of environmental variables; opportunity identification and assessment, entrepreneurial start up strategies, the business plan, sources and ways of financing, launching the business, functional aspects of small business management, challenges to the small business.

  1. Process of developing entrepreneurship

Decide to be an entrepreneur, identify and evaluate business opportunities, development of business plan, mobilize resources, managing the enterprise, managing the growth.

  1. Factors of entrepreneurship development

Human factors include ability to cope with situation, age, education, personality, achievement motivation, self-confidence, competence etc.
Organizational factors such as Micro-Macro factors of entrepreneurship. Micro factors include enterprise itself, suppliers, customers, competitors, public etc.
Macro factors include demographic, economic, physical, technological, political/legal, cultural/social etc.
Motivation factors include desire to do something, educational background, experience, government support, availability of raw materials and labors, demand of the product.

  1. Theories of entrepreneurship

Personal theory, cultural theory, general theory and social psychological theory.

  1. Small Business Management

Characteristics of small business, challenges, management role of small business in economic development, problems and overcoming problems and case study, financing, ownership.

  1. Market Research

Opportunity identification, assessment of market trend, market segmentation, secondary research and primary research for customers & competitors.
Strengths, weaknesses, opportunities & threats analysis (SWOT).

  1. Entrepreneurial start up strategies

Business plan, importance of business plan contents of business plan,
7.   Marketing plan
      Budget, product, price, place, promotion and advertisement, sales and terms of payment.
8.   Production plan
Description of premises, facilities, equipments, suppliers, location and estimation of products to be             
produced yearly.
9.    Human resource plan
       Organization structure, Key personnel, work policies, recruitment and training
10.  Financial plan
        Source of finance, cash flow statement, income statement, profit-loss statement, Break even analysis,  
Ratio analysis.
11. Critical risks and assumptions
12. Government rules and regulation; Employee protection law, consumer protection law, antipollution law, sales tax and others

Basic text
1. Nazrul Islam and Muhammad Z Mamun: Entrepreneurship development
Reference Books:
1. S.S Khanna: Entrepreneurial Development
2. Entrepreneurship Development, Indo Garman Research Publication.

ACN 401 Auditing and Taxation
3 hours/week, 3 credits
This course is designed to introduce the concept of auditing and assurance services as a demand driven discipline necessitated by the economic imperative and guided by social justification. This would pave the way to a more meaningful approach to understanding the audit process as a whole. This course will also give a comprehensive knowledge of tax system in Bangladesh. Calculation of income from various sources, calculation of tax liability will be taught under this course.

Taxation
1. Introduction to Bangladesh Income Tax:
Bangladesh Tax Structure; Structure of Income Tax Laws (Income Tax Ordinance & Rules); Objectives and Importance of Income Tax; Role of Income Tax in Economic Development of Bangladesh; Statutory Definitions and Important Concepts relating to Income Tax; Concept of Income; Capital or Revenue; Tax and Income Tax; Different Rates of Income Tax for Different Assessees; Some Significant Issues of Income Tax (Assessment Year vs. Income Year; Different Classes of Assessees; Residential Status of an Assessee; Taxation Implication of Resident or Non-resident).


2. Charge of Tax:
Charge of Income Tax; Charge of Surcharge; Charge of Other Taxes; Scope of Total Income; Income deemed to accrue or arise in Bangladesh; Deemed income; Special Tax Treatment in respect of some investments; Disclosure of undisclosed income.


3. Heads of Income and Classification of Income:
Statutory Heads of Income; Heads of Income under Income Tax Returns; Non-assessable income, Tax-free income, Unearned and Earned Incomes; Domestic and Foreign Incomes; Regular and Casual incomes; Income Subject to Regular Tax Rate and Income Subject to Special Tax Rate, TDS


4. Computation of Head Wise Income:
Computation of Income under Statutory Heads: Salaries, Income from Business or Profession and Income from Other Sources; Computation of Income under Other Heads.


5. Exemption and Allowances (Tax Holiday/Exemption):
Exclusions from Total Income; Exemptions and Allowances u/s 44 and Part B of Sixth Schedule (Investment Allowances and Tax-free Income); Tax Holiday for Industrial Undertaking and Physical Infrastructure Facility; Exemption of Income of Cooperative Societies.


6. Return of Income and Statements:
Requirement to File Return of Income, Form of Return of Income, Due Date of Submission of Return of Income, Documents to be Submitted along with the Return of Income; Statement of Assets and Liabilities and Life Style, Production of Accounts and other Documents.

Auditing:
1. Introduction to Auditing:
Definitional Analysis of Auditing; Purposes of an Audit; Economic and Social Roles for Auditing; the Distinction between Accounting and Auditing; the Regulatory Framework of Auditing;


2. Professional Ethics and the Rules of Professional Conduct:
Definition of Ethics; Role of Ethical Codes and its Importance for Profession; IFAC Code of Ethics; Threats to Fundamental Ethical Principles


3. The Elements of Auditing:
Auditing Procedures; Evidential Matter and Its Relationship to Procedures; Financial Statement Assertions and Audit Objectives; Overview of the Audit Risk Model; Types of Audit Tests; Classification By Purpose of Tests; Types of Tests of Control; Types of Substantive Tests; Overview of an Audit of Financial Statements; the Function of Working Papers; the Contents and Requirements of Working Papers; Legal Aspects of Working Papers; Mechanics of Working Paper Preparation, Audit Opinion.

Basic Text:
1. A. Arens and J. K. Loebbecke: Auditing: An Integrated Approach (Prentice Hall).
2. Shil, Masud and Alam: Bangladesh Income Tax: Theory and Practice, 11th Edition

  
Reference books:
1. D. R. Carmichael, J. J. Willingham & C. A. Schaller:  Auditing Concepts and Methods (McGraw-Hill).
2. The Income Tax Ordinance 1984 and the Income Tax Rules 1984 (updated).
3. Finance Act (Latest)
4. Summary of Taxation Rules in Bangladesh (MCCI, Dhaka).

 

MGT 403 Strategic Management
3 hours/week, 3 credits
The course aims at providing conceptual knowledge of strategic management that is necessary for developing integrative decisions making skills. Basic business functions will be integrated so as to provide an understanding of the total process of business management. The course includes topics on formulation of business strategies, strategic planning and SWOT analysis, implication of organizational structure and process, utilization of the management information system, control and coordination system, staffing and rewarding, management development, developing and nurturing leadership, strategy for evaluating available alternatives, and strategic decision making. The course will also cover some case studies related to the practices of strategic management both in home and abroad.

1.  Strategic Management: Overview
Strategic Management: Definition and Key Terms- The Strategic Management Model- Benefits and Pitfall of Strategic Planning- Guidelines for Effective Strategic Management.


2.  Vision and Mission Analysis
Vision versus Mission - Vision Statement Analysis - The Process of Developing Vision and Mission Statements - Significance of Vision and Mission Statements- Characteristics of a Mission Statement- Writing and Evaluating Mission Statements.


3.  The Internal Assessment
The Nature of an Internal Audit - The Resource-Based View (RBV) - Integrating Strategy and Culture - Value Chain Analysis - The Internal Factor Evaluation Matrix.


4.  The External Audit
The Nature of an External Audit, The Industrial Organization (I/O) View, Economic Forces- Social, Cultural, Demographic, and Natural Environment Forces- Political, Governmental, and Legal Forces- Labor Unions- Technological Forces-  Competitive Forces Controls for Information Security- Fundamental Information Security Concepts- Competitive Analysis: Porter’s Five-Forces Model- Sources of External Information- Industry Analysis: The External Factor Evaluation Matrix- The Competitive Profile Matrix.


5.  Strategy Formulation
Long-Term Objectives- Types of Strategies- Integration Strategies- Intensive Strategies- Diversification Strategies- Defensive Strategies- Michael Porter’s Five Generic Strategies- Means for Achieving Strategies.


6.  Strategy Generation and Selection
Strategy-Formulation Analytical Framework- The Input Stage- The Matching Stage- The SWO T Matrix- The SPACE Matrix- The BCG Matrix- The I-E Matrix- The Decision Stage- The Grand Matrix- QSPM- Political and Cultural Aspects of Strategy Choice.


7.  Strategy Implementation
Current Marketing Issues- Market Segmentation- Product Positioning/Perceptual Mapping.


8.  Strategy Execution
The Nature of Strategy Implementation- Annual Objectives, Policies- Resource Allocation- Managing Conflict- Matching Structure with Strategy- Types of Organizational Structure- Creating a Strategy-Supportive Culture.


9.  Strategy Monitoring
The Process of Evaluating Strategies- Strategy Evaluation Framework- Characteristics of an Effective Evaluation System.


10. Case Studies

Basic Text:
1. Fred R. David and Forest R. David: Strategic Management: A Competitive Advantage Approach, Concepts & Cases (15th Edition), Pearson


Reference Books:
1. John Pearce, Richard Robinson and Amita Mital: Strategic Management: Formulation, Implementation and Control (12th Ed. Special Indian Edition), Mc Graw Hill.
2. Michael Hitt, R. Duane Ireland, and Robert E. Hoskisson: Strategic Management Concepts and Cases: Competitiveness and Globalization, 12th Edition, South-Western College Pub.

 

MAJOR AND FREE ELECTIVE COURSES


1. COURSES IN ACCOUNTING

ACN 401 Cost Accounting
3 Hours /week, 3 credits
This course aims to equip the students with different tools and techniques to control cost. This is a major course of accounting, which is designed to acquaint the students with comprehensive knowledge of cost accounting concepts and methodologies to enhance their expertise in preparing and analyzing cost accounting data to meet the requirements of practical business world.

1. Cost Accounting and Cost Accountant:
Definition - Comparison with Financial Accounting- Management Accounting- Cost-Benefit Approach in Decision Making- Different Costs for Different Purposes- Organization Structure and the Cost Accountant- Cost Accounting as a Profession and Professional Ethics.


2. An Introduction to Cost Terms and Purposes:
Costs and Cost Terminology–Direct Costs and Indirect Costs- Factors Affecting Direct/Indirect Cost Classifications- Cost-Behavior Patterns: Variable Costs and Fixed Costs- Cost Drivers- Relevant Range- Relationships of Types of Costs-Total Costs and Unit Costs- Types of Inventory in Manufacturing, Merchandising-, and Service Sector Companies; Commonly Used Classifications of Manufacturing Costs (Inventoriable Costs and Period Costs); Prime Costs and Conversion Costs- Different Meanings of Product Costs- A Framework for Cost Accounting and Cost Management- Calculating the Cost of Products, Services-and Other Cost Objects.


3. Materials:
Direct and Indirect Materials - Procurements of Materials - Storage of Material. Materials Record- Methods of Valuing Material Issues- Planning Material Requirements- Stock levels, EOQ, Safety Stock, Materials Control- Stock Verification and Adjustment.


4. Labor:
Measuring Labor Costs- Overtime Premium and Idle Time- Labor Cost Control- Method of Remuneration- Incentive Plans- Calculation of labor cost-recording of labor cost.


5. Overhead:
Planning and Control of Overhead- Predetermined Manufacturing Overhead- Methods of Determining Allocation Ratios- Applied Manufacturing Overhead- Over and Under Applied Manufacturing Overhead- Administrative, Selling and Distribution Overhead-Accounting for Overheads.


6. Job Costing:
Building-Block Concepts of Costing Systems-Job-Costing and Process-Costing Systems- Job Costing: Evaluation and Implementation- Time Period Used to Compute Indirect-Cost Rates- Normal Costing and Actual Costing- Normal Job-Costing System in Manufacturing-General Ledger and Subsidiary Ledgers.


7. Activity-Based Costing:
Broad Averaging and Its Consequences- Under-costing and Over-costing-Product-Cost Cross-Subsidization- Simple Costing System Using a Single Indirect-Cost Pool-Refining a Costing System–Activity-Based Costing (ABC) Systems- Implementing ABC- Comparing Alternative Costing Systems.


8. Process Costing:
Process Costing Concept-Physical Units and Equivalent Units- Calculation of Product Costs- Weighted-Average (WA) Method and First-In- First-Out (FIFO) Method- Transferred-In Costs in Process Costing- Spoilage and Scrap- Normal and Abnormal Spoilages.


9. Standard Costing:
Concepts - Standards and Budgets-Advantages of Standard Costing-Analysis of Material, Labor and Overhead Variances.


10. Inventory Costing and control:
Inventory Management in Retail Organizations- Economic-Order-Quantity (EOQ) Decision Model- Conflict between the EOQ Decision Model- Managers’ Performance Evaluation- JIT Production- Inventory Management- Back flush Costing.

Basic Text:
1. Charles T. Horngren, Srikant M. Datar, Madhav V. Rajan.: Cost Accounting: A Managerial Emphasis (Latest Edition). Upper Saddle River, New Jersey: Prentice Hall.


Reference Books:
1. C. T. Horngren, G. L. Sundem, W. O. Stratton, J. Schatzberg, and D. Burgstahler: Introduction to Management Accounting (Latest Edition). Upper Saddle River, New Jersey: Prentice Hall.
2. Ray H. Garrison, Eric W. Noreen, and Peter C. Brewer: Managerial Accounting (Latest Edition). Boston: McGraw-Hill & Irwin.

Pre-requisite: ACN 301

 

ACN 403 Advanced Financial Accounting I
3 hours/week- 3 credits
The course provides further analysis of financial accounting and reporting issues. It includes preparation and presentation of financial statements, statement of cash flows, inventory accounting and reporting of income, accounting for intangible assets, accounting for fixed assets, valuation of long-term liabilities, regulations and conventions relating to corporate accounting and reporting practices and earnings per share.

1.  IAS 1: Presentation and Preparation of Financial Statements
Objective and scope of IAS 1 - Definitions - Objective of financial statements - Components of financial statements - Fair presentation and compliance with IFRSs - Going concern - Accrual basis and materiality - Reporting period - Disclosures.


2.  IAS 7: Cash Flow Statement
Objective and scope of IAS 7 - Cash and cash equivalent - Benefits of cash flow statement - Operating, investing and financing activities - Reporting cash flows using direct method and indirect method - Interest, dividends and taxes in cash flows, Significant non-cash activities - Free cash flow - Disclosures for cash flow statement.


3.  IAS 2: Inventory
Objective and scope of IAS 2 - Classification of inventory - Measurement of inventories - Issues in inventory valuation - Costs included in inventory - Inventory valuation methods (Average, FIFO) - Lower of cost or NRV - Methods for inventory estimation (gross profit, retail) - Analysis of inventory - Disclosures related to inventory.

 
4.  IAS 16: Accounting for Property, Plant and Equipment (PP&E)
Objective and scope of IAS 16 - Definition of property, plant and equipment - Acquisition of PP&E - Borrowing cost (IAS - 23) - Valuation of PP&E - Cost subsequent to acquisition - Disposition of PP&E - Depreciation, impairments and depletion - Methods of depreciation - Revaluation model - Presentation and analysis of PP&E - Disclosures related to PP&E.

 
5.  IAS 38: Intangibles
Objective and scope of IAS 38 - Definition of intangible asset - Types of intangible asset - Recognition and measurement of intangible asset - Impairment of intangible asset - Research and development cost - Presentation of intangible asset - Disclosures related to intangible asset.

6.  IAS 36: Impairment
Objective and scope of IAS 36 - Definition of impairment - Identifying asset that can be impaired - Measuring recoverable amount - Recognizing and measuring an impairment loss - Cash generating units and goodwill - Reversing an impairment loss - Disclosures for impairment.   

Basic Text:
1. Kieso, Donald E., Kimmel, Paul D., and Weygandt, Jerry J.: Intermediate Accounting, 15th Edition. John Wiley & Sons.
Reference Books:
1. Alfredson, Leo, Picker, Pacter, and Radford: Applying International Accounting Standards, 1st Edition, John Wiley & Sons, Inc.
2. Financial Accounting and Reporting, ICAB Study Manual, Professional Level, 2019 Edition.

Pre-requisite: ACN 301

 

ACN 405 Advanced Financial Accounting II
3 hours/week- 3 credits
The course provides advanced level knowledge on financial accounting and reporting issues as regards contingencies, liabilities, leases, revenue recognition, regulations and conventions relating to corporate accounting and reporting practices and earnings per share.

1.  IAS 37: Provisions, Contingent Liability and Contingent Asset
Objective and scope of IAS 37 - Definition of provisions, contingent liability and contingent asset - Provisions and other liabilities - Relationship between provisions and contingent liabilities - Recognition of provisions, contingent liability and contingent asset - Measurement of provisions, contingent liability and contingent asset - Changes in provisions - Use of provisions - Application of the recognition and measurement rules - Disclosures.


2.  Current and Non - Current Liabilities
Definition of current and non- current liabilities - Accounts payable and notes payable - Bonds payable - Types of bonds - Valuation of bonds payable - Long term notes payable - Special issues related to non-current liabilities.


3.  IAS 17: Leases
Objective and scope of IAS 17 - Definition of leases - Classification of leases - Recognition and measurement of leases - Reporting of lease in the financial statements - Sale and leaseback transactions - Disclosures related to leases.


4.  IAS 18: Revenue
Objective and scope of IAS 18 - Definition of revenue - Measurement of revenue - Recognition of revenue - Identification of the transaction - Sale of goods - Rendering of services - Interest, royalties and dividends - Disclosures.


5.  Corporate accounting: Issues of shares
The corporate form of organization – Equity - Issue of shares - Preference shares - Features of preference share - Dividend policy - Types of dividends - Presentation and analysis of equity. 

 
6.  IAS 33: Earnings Per Share
Objective and scope of IAS 17 - Definition of earnings per share - Dilutive securities - Computing EPS - Dilutive EPS - Disclosures related to EPS.


7.  IAS 8 Accounting Policies, Changes in Accounting Estimates and Errors:
Accounting Changes: Changes in Accounting Principle, Retrospective Accounting Change Approach; Changes in Accounting Estimate: Prospective Reporting; Change in Reporting Entity; Correction of Errors. Error Analysis: Balance Sheet Errors, Income Statement Errors, Balance Sheet and Income Statement, Errors, Counterbalancing Errors, Non-counterbalancing Errors, Preparation of Financial Statements with Error Corrections.


8.  IAS 10 Events after the Reporting Period
Event after the reporting period- Adjusting event- Non-adjusting event- Going concern issues arising after end of the reporting period- Disclosure Requirements.

Basic Text:
1. Richard Baker, Theodore Christensen, David Cottrell:  Advanced Financial Accounting, 11th Edition, McGraw-Hill Education.


Reference Books:
1. Kieso, Donald E., Kimmel, Paul D., and Weygandt, Jerry J.:  Intermediate Accounting, 15th Edition. John Wiley & Sons.
2. Financial Accounting and Reporting, ICAB Study Manual, Professional Level, 2019 Edition.

Pre-requisite: ACN 301

 

ACN 407 Advanced Management Accounting
3 hours/week, 3 credits
The course deals in advanced topics in management accounting and is aimed at developing knowledge and skills for the application of management accounting techniques to quantitative and qualitative information for planning, decision-making, performance evaluation and control. The syllabus for this course builds on the knowledge gained in ACN 301- Cost and Management Accounting and seeks to broaden students’ understanding of how to manage the performance of a business and prepares them for more specialist capabilities.

  • Capital Budgeting

Capital Budgeting- Planning Investments- Discounted Cash Flows- The Net Present Value Method- The Internal Rate of Return Method- Uncertain Cash Flows- Preference Decisions—The Ranking of Investment Projects- The Payback Method- The Simple Rate of Return Method.

  • Performance Management: Balanced Scorecard

Use of non-financial measures- Overview and Use of Balanced Scorecard (BSC) Quadrants, Steps in development of a BSC, Benefits and drawbacks of BSC.

  • Accounting for Pricing

Factors affecting pricing- The economists’ approach to pricing- The profit-maximizing price- The absorption costing approach to cost-plus pricing- Target Selling Price Using the absorption costing approach- Determining the markup percentage- Problems with the absorption costing approach- Pricing strategies, Concept of Transfer Price- Bases of formulating transfer prices.

  • Target costing

Target costing process and its components- Reasons for Using Target Costing- Target cost in manufacturing and service industries-The difficulties of using target costing in service industries- Addressing a target cost gap.

  • Customer Profitability Analysis

Customer Costs- Customer Lifetime Value- Whale Curve- Analyzing customer profitability- Potential Benefits of Customer Profitability Analysis- Improving customer profitability.

  • Life-cycle costing

Identification of costs involved at different stages of the life-cycle - Life cycle cost in manufacturing and service industries- the benefits of life cycle costing.  

  • Throughput accounting

Theory of constraints - Feasibility Analysis - Calculation and interpretation of a Throughput Accounting Ratio (TPAR) - Improvement of TPAR- Apply throughput accounting to a multi-product decision-making problem.

  • Dealing with risk and uncertainty in decision-making

Research techniques to reduce uncertainty e - Use of simulation - Expected values and sensitivity to decision-making problems - Techniques of Maximax, Maximin, and Minimax regret to decision-making problems- Decision Tree and its use for solving a multi-stage decision problem - Value Calculation of perfect and imperfect information

  • Accounting for Value Chain Analysis

Definition of value chain and its basic components- Non-value-added and value-added activities- Porter’s Value Chain- Opportunities for reducing costs and reconfiguring value chain- Identification of value chain- The relationship between target costing and the value chain.

Basic Text:

1. Ray Garrison, Eric Noreen, Peter Brewer : Managerial Accounting, 15th Edition, McGraw-Hill.

Reference Books:
1. Charles T. Horngren, Gary L. Sundem, William O. Stratton, Howard D. Teall: Management Accounting, 6th Edition, Pearson.

2. Anthony A. Atkinson, Robert S. Kaplan, Ella Mae Matsumura, S. Mark Young: Management Accounting: Information for Decision-Making and Strategy Execution, 6th Edition,  Pearson.

Pre-requisite: ACN 301

 

ACN 409 Accounting Information Systems and Computer Applications
3 hours/week, 3 credits
The course aims to provide a critical understanding of Accounting Information Systems (AIS) that will enable graduates to practice the subject in an effective manner. As technology has continued to develop, accounting has become increasingly dependent on information systems, to the point where it is now viewed as a subset of information systems. Accounting information is central to many different activities inside and outside an organization.

1.  The Information System
The information environment, AIS framework, organizational structure, the role of AIS, relationship between AIS and MIS, the AIS and corporate strategy, How AIS can add value to an organization, models of decision making, human aspects of AIS, transaction processing, computer hardware and software in AIS, computerized accounting systems.


2.  Documenting AIS
Importance of documentation, Document Flow Charts (DFC), guidelines for drawing DFC, system flow chart and Data Flow Diagram (DFD), system flow chart and guidelines, program flow chart, decision tables, revenue and expenditure cycles, cash inflow and disbursement cycles, purchase and sales cycles, payroll cycles.


3.  Designing and Implementing Systems
System acquisition methodology, investigation and feasibility study, requirements analysis and initial design, system design, selection, acquisition and development of systems, system implementation, system maintenance and program changes, project management: planning, control methods and standards.


4.  Evaluating Computer Based Business Systems
Planning of system evaluation, evaluating the systems, communication of the results of evaluation to the stakeholder group, following up.


5.  Controls and Standards
Control environment, system acquisition process and controls, risk assessment processes and activities, information system processing operations and controls, monitoring processes and activities, control over personal systems.


6.  Computer Fraud and Abuse Techniques
Introduction to fraud, the fraud triangle, computer fraud, preventing and detecting fraud and abuse, computer attacks and abuse, social engineering, malware.


7.  Information Security
Importance of security, security of computer hardware and software, data security, network and web security, malicious software, hackers and cyber vandalism, computer crime and cyber terrorism.


8.  AIS in Management Control
AIS characteristics and criteria for management control, AIS data support for management control, AIS and MIS use mix in management control, accountants and management control interface, management control decision using AIS.


9.  Computer Applications: Microsoft Access/ Excel
Salary sheet preparation, pivot table, if function, conditional formatting, invoice preparation, data validation, VLookup function, conditional formatting.


10.  Computer Applications: QuickBooks Pro
Overview of QuickBooks, working with lists and charts of accounts, creating a new company, entering business transactions, maintaining data, sales form, receiving and depositing payments, Purchase orders, Payroll, Preparing financial statements.

Basic Text:
1. Marshall B. Romney and Paul J. Steinbart: Accounting Information Systems (Prentice Hall).
Reference Books:
1. J. W. Wilkinson, M. J. Cerullo, V. Raval and B. Wong-On-Wing.:Accounting Information Systems (John Wiley & Sons).
2. James A. Hall: Accounting Information Systems (South-Western Cengage Learning).

Pre-requisite: ACN 301

 

ACN 411 International Accounting  
3 hours/week, 3 credits
This course aims to cater the advanced needs of students with concentration in accounting. The course will emphasize on the guidelines provided by the international Accounting Standard (IAS), International Financial Reporting Committee (IFRS) and Bangladesh Accounting Standard (BAS). The course covers issues related to legal, regulatory and institutional framework that affect financial reporting.

1.  Uniformity of international accounting standards:
Introduction to IAS and IFRS- The Conceptual and Regulatory Framework for Rigorous and Consistent Standards for Financial Reporting- The Need for a Conceptual Framework- Recognition and Measurement.


2.  IFRS 1 First-time Adoption of International Financial Reporting Standards:
Background-Objective -Scope - Recognition and Measurement-Presentation -Disclosure.


3.  IFRS 3 Business Combinations
Forms of Business Combinations- Valuation of Business Entities - Methods of Effecting Business Combinations- Purchase Accounting for Business Combinations- Regulatory Framework and Reporting Methods for Business Combination- Disclosure Requirements - Cost of Acquisition -Goodwill - Financial Reporting Subsequent to a Purchase - Amalgamation- Absorption and Reconstruction of Companies- Introduction to Inter-Corporate Investment and Business Combinations-Intercompany Sale of Inventory- Land and other Assets- Intercompany Profits in Depreciable Assets.


4.  IFRS 10 Consolidated Financial Statements
Consolidated Reporting Decision: Concepts and Standards- The Consolidation Process- Usefulness and Limitation of Consolidated Financial Statements- Subsidiary Financial Statements- Non-controlling Interest- Combined Financial Statements.


5.  IFRS 8: Accounting for Operating Segments:
Definition of Operating Segments- Reportable Segments- Operating Segments, Aggregation Criteria- Quantitative thresholds and Comprehensive Disclosure Test- Enterprise-wide Disclosures.


6. Management of Foreign Currency Transactions
Related Accounting Issues- Foreign Currency Exchange Rates- The Determination of Exchange Rates - Direct versus Indirect Exchange Rates - Changes in Exchange Rates - Spot Rates versus Current Rates -Forward Exchange Rates- Foreign Currency Import and Export Transactions.


7.  IAS 21 The Effects of Changes in Foreign Exchange Rates and Disclosure of International Financial Affairs:
Differences in Accounting Principles- Determining the Functional Currency- Presentation Currency and Functional Currency- Translating Foreign Currency into the Functional Currency- Translation versus Re-measurement of Foreign Financial Statements- Disposal of a foreign operation- Tax effect of exchange differences- Disclosure Requirements.


8.  IAS 34 Interim Financial Reporting
Interim Financial Reporting- The Format of the Interim Financial Report- Discrete versus Integral View of Interim Reporting- Reporting Standards for Interim Income Statements- Accounting Changes in Interim Periods- Note disclosures.

Basic Text:
1. Richard Baker, Theodore Christensen, David Cottrell, Advanced Financial Accounting, 11th Edition, McGraw-Hill Education.
Reference Books:
1. Doupnik, T. S. & Perera, H.: (2012), International accounting (3rd ed.). New York, NY: McGraw –Hill.
2. Frederick D. S. Choi, Gary K. Meek: International Accounting (International Edition), Pearson Education, Upper Saddle River: NJ, USA, 2010, Seventh Edition.
3. Financial Accounting and Reporting, ICAB Study Manual, Professional Level, 2019 Edition.
Pre-requisite: ACN 301

ACN 413 Company Law
3 hours/week, 3 credits
This course deals in nature and scope of company law, formation of company, legal status of company, advantages and disadvantages of company, rights and liabilities of directors of different types of companies including banking companies, regulations regarding dividends and transfer of shares both for banking and non-banking companies, implication on income tax, legal framework for accounting reports, process of winding up of companies, contemporary issues and case studies on company law.

1.  Introduction
Background and evolution of company law in Bangladesh, statutory definitions under the Companies Act 1994.

2.  Constitution and Incorporation
Memorandum of Association (MoA), Articles of Association (AoA), companies limited by guarantee.

3.  Share Capital, Registration of Unlimited Company as Limited and Unlimited Liability of Directors
Distribution of share capital, reduction of share capital, variation of shareholder’s rights, registration of unlimited company as limited, reserve capital of limited company, unlimited liability of directors.

4.  Management and Administration
Office and name, meeting and proceedings, directors, compensation for loss of office, managing agent, contracts, prospectus and statement in lieu of prospectus, payment of interest out of capital, certificates of shares, information as to mortgages, charges, debenture and floating charges, balance sheet, statements, books, board’s report, right of members to copies of account and report, statement to be published by banking and certain other companies, investigation by the registrar, service and authentication of documents, arbitration and compromise, conversion of private company into public company and vice versa, protection of minority interest.

5.  Winding up
Mode of winding up, contributories, winding up by the court, voluntary winding up, winding up subject to supervision of court, supplemental provisions.

6.  Registration Office, Fees and Application of Act to Companies Formed and Registered
Registration office, fees, enforcing submission of returns and documents to registrar, filling or registration of documents etc., after the time specified, application of act to combines formed under former Companies Act, application act of companies registered but not formed under former Combines Act, mode of transferring.

7.  Companies Authorized to be Registered
Companies capable of being registered, definition of joint stock company, requirements for registration of joint stock companies, requirements for registration of companied other than joint-stock companies, authentication of statement of existing companies, addition of "Limited" to name, certificate of registration of existing companies, vesting of property on registration, saving of existing liabilities, power to substitute memorandum and articles for deed of settlement.

8.  Foreign Combines' Registration
Documents to be delivered to registrar by foreign combines carrying on business in Bangladesh, accounts of foreign company, service on foreign company, notice of ceasing place of business of a company, penalties, restriction on sale and offer for sale of shares, requirements as to prospectus, restriction on canvassing for sale of shares, provisions regarding charges, notice of appointment of receiver.

9.  Certain Prohibitions
Prohibition on the alteration of the AoA which restricts foreign interest in certain companies, prohibition on the registration of companies carrying on business for certain undesirable purposes and for dissolution of such companies.

Basic Text:

1. Khan, Md. Al-Imran; Fundamentals of Company Law with Law of Partnership, 8th Edition, Titu Publication and University Publication, Dhaka.
Reference Books:
1. The Companies Act, 1994 (Act No. 14 of 1994).
2. The Companies (Foreign Interest) Act, 1918 (Act No. XX of 1918).
3. The Undesirable Companies Act, 1958 (Act No. X of 1958).
Pre-requisite: ACN 301

ACN 415 Financial Statement Analysis and Reporting
3 hours/week, 3 credits
The objective of this course is to provide students with a framework for analyzing a firm’s past performance, estimating its future performance, and valuing its equity. The course comprises accounting analysis, financial analysis, and valuation. Upon completion of the course, students are expected to achieve the ability to generate reasonably accurate (or at least logically consistent) forecasts of a firm's future financial performance, including revenues, earnings, asset balances, and free cash flows.

  • Introduction

Interrelated Sequential Steps in Financial Statement Analysis, Role of Financial Statement Analysis in an Efficient Capital Market, Association between Earnings and Share Prices, Sources of Financial Statement Information.

  • Understanding the Statement of Cash Flows

Relations among Net Income, Balance Sheets, and Cash Flows, Preparing the Statement of Cash Flows.

  • Profitability Analysis

An overview of Profitability Analysis, Earnings Per Share (EPS), Common-Size Analysis, Percentage Change Analysis, Rate of Return on Assets and Common Shareholders’ Equity, Interpreting Financial Statement Ratios: Cross Sectional and Time Series Analysis.

  • Risk Analysis

Financial Statement Analysis of Risk, Analyzing Short-Term Liquidity Risk, Long-Term Solvency Risk, Credit Risk, Bankruptcy Risk, and Market Equity Beta Risk.

  • Forecasting Financial Statements

Introduction to Forecasting; Preparing Financial Statement Forecasts: General Forecasting Principles, Seven-Step Forecasting Game Plan, Using FSAP to Prepare Forecasted Financial Statements; Analyzing Projected Financial Statements; and Sensitivity Analysis.

  • Dividends Valuation Approach

Dividends-Based Valuation Concepts; Dividends Valuation Model; Implementing the Dividends Valuation Model: Measuring Dividends, Selecting a Forecast Horizon, Continuing Value of Future Dividends, Firm Valuation using Dividend Valuation Model.

  • Valuation: Cash-Flow-Based Approaches

Introduction, Rationale for using Cash-Flow-Based Valuation, Free-Cash-Flows-Based Valuation Concepts, Free Cash Flows to the Investor Analysis and Free Cash Flows to the Firm Analysis, Evaluation of the Free Cash Flows Valuation Method.

  • Valuation: Other Approaches

Earnings-Based Approaches: Introduction and Overview, Rationale for Earnings-Based Valuation, Practical Advantages and Concerns; Market-Based Approaches: Introduction and Overview, Market Multiples of Accounting Numbers, Market-to-Book and Value-to-Book Ratios, Price-Earnings and Value-Earnings Ratios.

Basic Text:
1. James M. Wahlen, Stephen P. Baginski, & Mark T. Bradshaw: Financial Reporting, Financial Statement Analysis, and Valuation-A Strategic Perspective, South-Western Cengage Learning, USA.
Reference Books:
1. K. R. Subramanyam & John J. Wild: Financial Statement Analysis, McGraw-Hill, USA.
2. Martin Fridson & Fernando Alvarez: Financial Statement Analysis: A Practitioner’s Guide, John Wiley & Sons, USA.
Pre-requisite: ACN 301

2.  COURSES IN FINANCE
FIN 401  Corporate Finance
3 hours/week, 3 credits
The course develops theoretical framework for understanding and analyzing major financial problems of modern company in market environment. The course covers basic models of valuation of corporate capital, including pricing models for primary financial assets, real assets valuation and investment projects analysis, capital structure and various types of corporate capital employed, derivative assets and contingent claims on assets. It provides necessary knowledge in evaluating different management decisions and its influence on corporate performance and value. The course requires the knowledge in micro and macroeconomics, accounting and banking.

1. Goals and Governance of the Corporation
Investment and Financing Decisions, What is a Corporation, Goals of the Corporation, Importance of Cash Flows, The Agency problem and control of the Corporation

2. Financial Statements and Cash Flow
The Balance Sheet, The Income Statement, Taxes, Net Working Capital, Financial Cash Flow, The Accounting Statement of Cash Flows, Cash Flow Management

3. Making Capital Investment Decisions
Cash Flows—Not Accounting Income, Sunk Costs, Opportunity Costs, Side Effects, Allocated Costs, Interest Rates and Inflation, Cash Flow and Inflation, Alternative Definitions of Operating

4. Capital Asset Pricing Theory: CAPM and its Use in Corporate Finance
The Cost of Capital, Estimating the Cost of Equity, Capital with the CAPM, Estimation of Beta, Determinants of Beta, The Dividend Discount Model Approach, Cost of Capital for Divisions and Projects, Cost of Fixed Income Securities, The Weighted Average Cost of Capital, Valuation with R WACC, Cost of Capital, Flotation Costs and the Weighted average cost of Capital, The role of CML in pricing models derivation, Assumptions for capital asset pricing model, The market portfolio, Security market line (SML): the slope, the comparison to CML

5. Capital Asset Pricing Theory: Arbitrage Pricing Theory
The assumptions for factor pricing models, The single factor model (the market model). The multifactor models, Systematic risk and diversification in arbitrage pricing theory, The methods of factor’s estimation: factor analysis, macroeconomic variables approach, sorted portfolio approach. Betas and factor- risk premiums, Estimating factors betas, The arbitrage price theory with no-firm specific risk. The risk-expected return relationship for stocks with firm specific risk. Empirical tests on APT: factor studies, macroeconomic variables studies, firm characteristics studies.  Comparison of CAPM and APT.

6. Option Pricing Models and Corporate Contingent Claims
The features of option, Put-call parity, Black-Scholes model and its assumptions, the methods of stock volatility estimation, Option values and dividends on underlying stock, Empirical biases in Black-Scholes formula.

7. Corporate Investing Policies and Value Creation
Creating value with financing decisions, patterns of Corporate Financing, Common Stock, Preferred Stock, Corporate Debt, Convertible securities.


8. Capital Structure

The Capital Structure Question and the Pie Theory, Maximizing Firm Value versus Maximizing Stockholder Interests, Modigliani and Miller: Proposition II (No Taxes and Taxes), Financial distress’ direct and indirect costs. Debt holder - equity holder conflicts: The trade-offs theory of capital structure, the pecking order of financing theory, The stakeholders theory of capital structure The dynamic capital structure theory versus static, The information conveyed by financing choices decision, Signalling concept of capital structure.


9.  Dividend Policy and Corporate Value: Theory and Evidence

Types of dividend: cash dividend, stock dividend and stock splits Stock repurchases, forms of share repurchase,     The Modigliani& Miller dividend irrelevance theorem. The effect of market imperfections (taxes and transaction costs) on dividend policy, signaling theory of dividends: the information content of dividends, dividends as mixed signal


10. Corporate Risk Management and Value Creation

The motivation to hedge, Hedging and the firm’s stakeholders, The methods of interest rate risk management, Foreign exchange risk management, Application of risk management to industrial firms.

Basic Text:
1. Stephen A. Ross, Randolph W. Westerfield: Jeffrey Jaffe, “Corporate Finance”, 10th Edition
Reference Book:

  • Stephen Ross, Randolph Westerfield and Bradford Jordan: “Fundamentals of Corporate Finance” 11th Edition
  • Richard A. Brealey and Stewart C. Myers: “Principles of Corporate Finance”, 6th Edition.

Pre-requisite: FIN 301 

FIN 403 Public Finance and Taxation Practices
3 hours/ week, 3 weeks
Through this course of student will learn to assess the revenue and expenditure policies and decision-making process of the public authorities and adjustment of one or the other criteria to achieve efficiency.

  • Introduction

Nature, definition and scope of public finance, fiscal function of government, allocation function, stabilization function, budget function, public finance versus private finance, fiscal institution.

  • Tools of analysis

Role of theory, public revenue and public expenditure, principle of maximum social advantage, test of Dalton, experimental vs observational studies, welfare economics, social goods and market failure.

  • Public Goods/ Social Goods

Public goods define, models of efficient allocation for private goods and public goods, problem of achieving efficiency, free rider problem , public goods allocation  and distribution, public goods and public choice, social goods allocation through the budget.

  • Externalities

The nature of externalities, graphical analysis, bargaining and coase theorem, merger, social convention, public response to externalities: taxes and subsidies, emission fee, cap & trade, command and control regulation positive externalities.

  • Political economy & government growth

Direct democracy, representative democracy, government growth, the Leviathan hypothesis, classes and interest groups, public expenditure Growth, growth by type of expenditure, causes of expenditure growth.

  • Cost Benefit Analysis

Decision rules, fundamental of project evaluation, types of benefit and costs, measurement of benefit and costs, the chain- reaction game, the labor game, the double-counting game, distribution consideration, risk and economic change.

  • Public Revenue and taxation

Sources of revenue, classification of public revenue, types of taxes, canon of taxation, requirement of tax structure, application of benefit, ability to pay, choice of tax base, rate structure.

  • Tax & Expenditure

Nature of tax burden, concept of tax incidence, measuring of incidence, partial equilibrium models, general equilibrium model, imperfect market, macro aspects of tax, canon of public expenditure, classification of public expenditure, causes and effects of public expenditure, Wagner’s law of increasing state activity, Peacock -Wiseman hypothesis.

  • Efficiency and effects of taxation

Excess burden definition, measurements of excess burden with demand curve, different taxation inputs, administrative and compliance cost, tax distortion and partial equilibrium, tax distortion in general equilibrium, magnitude of excess burden, optimal commodity taxation, optimal user fees, optimal user taxation, policy and time inconsistence problem, tax structure design and design criteria, tax effects on work effort, private sector saving, investments and growth. 

  • Budgeting

Principle of budgeting, objectives of budget, classification of budget, qualities of budget, classification of budget, qualities of budget, classical and modern concepts of budget, techniques of budgeting, performance budgeting, zero base budgeting, planning programming and budgeting system.

  • Deficit financing

Deficit financing, Public debt, classification of public debt, burden of public debt, consequence and limitation of deficit financing, models of public debt burden, tax or debt, benefits-received principle, integrational equity, efficiency vs macroeconomic vs moral and political consideration, bridging fiscal deficit. 

Basic Text:
1. Harvey S. Rosen: Public Finance Ted Gayer
Reference Books:              
in Theory & Finance
2. Rajesh K. Jha.: Public Finance


Pre-requisite: FIN 301 

FIN 405 Capital Budgeting
3 hours/week, 3 credits
This course is primarily concerned with the major financial decisions faced by the firm. These decisions can be broadly classified as the investment decision, the financing decision, the dividend decision and the restructuring decision. This course will examine the main theories and empirical evidence surrounding these decisions and to use this knowledge to help solve typical ‘real’ finance problems.

1. Time Value of Money& Discounted Cash Flow Valuation:
Definition & Concepts-cash flow, Future Value (FV) & Compounding, Present Value (PV) & Discounting, Finding FV & PV of Annuity, Annuity Due & Perpetuity, Future value & Present value of multiple cash flows (CFs), Comparing Rates, Loan Amortization.

2. Cost of Capital:
Definition, Required Return vs. Cost of Capital, Determination of Cost of Specific Source- equity, preferred stock, debt and retained earnings, Determination of Weighted Average Cost of Capital (WACC), Marginal Cost of Capital.

3. Capital Budgeting:
Defining Capital Expenditures, An Overview of Capital Budgeting, Capital Budgeting Process, Types of Project, Capital Budgeting Techniques:  Economic Evaluation of Investment Proposals, Net Present Value (NPV), Internal Rate of Return (IRR), Payback Rule, Discounted Payback, Average Accounting Rate of Return, Profitability Index, Problems with IRR: Multiple IRR & Mutually Exclusive Projects, NPV Profile, Crossover Rate, Modified IRR (MIRR), Comparison of the Methods, Theoretical Justification for NPV Decision Criteria used in Practice, Mutually Exclusive Projects with Unequal Lives, Economic Life vs. Physical Life, The Optimal Capital Budget.

4. Cash Flow Estimation:
Identifying Relevant Cash Flows, Cash Flow vs. Accounting Income, Timing of Cash Flows, Expansion Projects and Replacement Projects, Sunk Costs, Opportunity Cost associated with Assets the Firm already owns, Externalities, Analysis of Expansion Projects, Cash Flow Projections: Intermediate Calculations, Estimating NOPAT, Adjustments to NOPAT, Evaluating Project Cash Flows- Impact of Inflation, Accelerated Depreciation vs. Straight Line Depreciation.

5. Risk Analysis in Capital Budgeting:
Capital Budgeting Under Uncertainty: Types of Project Risks, Techniques for Analyzing Stand Alone Risk, Corporate Risk, Market Risk, Risk Adjusted Discount Rate and Certainty Equivalent Approach, Sensitivity Analysis, Scenario Analysis, Monte Carlo Simulation, Replacement Analysis, Real Options- Investment Timing Options, Growth Options, Abandonment Options, Flexibility Options, Valuing Real Options, Phased Decisions and Decision Tree.

6. Capital Structure:
Concepts & Features of Target Capital Structure, Factors to be considered, Effect of Leverage on EPS, Analysis of EBIT & EPS.

Basic Text:
1. Eugene F. Brigham & Miachael C. Ehrhardt: Financial Management: Theory and Practice, Cengage Learning, USA
Reference Books:
1. Stephen A. Ross, Randolph W. Westerfield, & Bradford D. Jordan: Fundamentals of Corporate Finance, McGraw-Hill Education, USA
2. Haim Levy & Marshall Sarnat: Capital Investment and Financial Decisions, Pearson Education, USA
Pre-requisite: FIN 301 

 

FIN 407  International Finance
3 hours/week, 3 credits
The course deals with the nature and scope of international finance, financial environment, and their implication for business enterprise. Source of mechanism and instruments of international finance are covered. It also discusses exchange rates and policy issues, spot, forward and swap transactions of exchange, instruments of international payments, balance of payment, import and export financing and risk management, arbitrage, purchasing power parity.

1.  Introduction to International Finance
Definition of international finance; basic concepts of foreign exchange and monetary transaction - Open and close economy - Importance of international finance - Overview of financial globalization - Agents in financial globalization - Benefits, risks and effects of financial globalization - Role of government - Money and capital market.

2. International Flow of Funds
Foreign Exchange and exchange rates - Balance of payments (BOP) -current account and capital account, Bop imbalance, BOP crisis of currency crisis, correcting BOP crisis, Foreign exchange markets - Speculation, hedging and arbitrage - Players in foreign exchange market - International capital flows.

3. Spot Markets for Foreign Currency
Definition of Exchange Rates - convention: home currency per unit of foreign currency - The indirect quoting convention - Bid and ask rates - Primary rates vs. cross rates - Major markets for foreign exchange- how exchange markets work, markets by location and by currency, markets by delivery date  - Translating FC Figures: Nominal rates, PPP rates, and Deviations from PPP- the PPP rate, commodity price parity, the real exchange rate and (deviations from) absolute PPP, the change in the real rate and (deviations from) relative PPP.

4. Understanding Forward Exchange Rates for Currency
Introduction to forward contracts - The relation between exchange and money market  -The law of one price and covered interest parity.

5. Government Influence on Exchange Rates
Exchange rate systems –fixed, free floating, managed, pegged exchange rate systems - Foreign exchange debt and stock markets - Government intervention- reasons, direct intervention and indirect intervention - Tools of intervention.

6. Using Forwards for International Financial Management
Practical Aspects of Forwards in Real-world Markets- Quoting Forward Rates with Bid-Ask Spreads - Using Forward Contracts (1): Arbitrage (2): Speculation (3) Hedging contractual exposure (4): Minimizing the impact of market imperfections.

7. Markets for Currency Swaps
The Fixed-for-Fixed Currency Swaps- motivations for undertaking a currency swap, characteristics of the modern currency swap - Interest Rate Swaps- coupon swaps (fixed-for-floating), base swaps - Cross-Currency Swaps.

8. Foreign exchange (Forex) markets ticks and forecasting
The behavior of spot exchange rates - why levels of (log) exchange rates have bad statistical properties, changes in log rates: findings - PPP Theory and the behavior of the Real Exchange Rate- issues with PPP tests, computations and findings - Exchange rates and economic policy fundamentals - the monetary approach to the exchange rate - The forward rate as a black-box predictor- verifying the forward rate’s performance as a predictor, statistical analysis of forecast errors: computations and findings - Forecasts implied by central bank interventions.

9. Measuring Exposure to Exchange Rates
The concepts of risks and exposure in a brief - Contractual-exposure hedging and its limits - Measuring and hedging of operating exposure - Variance approach to measuring and hedging operating exposure.

10. Managing Credit Risk in International Trade
Payment modes without bank participation- cash payment after delivery, cash payment before shipping, trade bills - Documentary payment modes with bank participation- documents against Payment, documents against acceptance, obtaining a guarantee from the Importer’s Bank: The Letter of Credit - Other standard ways to cope with default risk.

11. International Fixed-Income Markets
“Euro” Deposits and Loans- historic, proximate causes of Euro money’s growth, comparative advantages in the medium Run, international deposits, international credits and loans  - International bond & commercial-paper markets, Eurobond markets, institutional aspects of the international bond market, commercial paper.

12. Setting the Cost of International Capital
The link between capital-market segmentation and the sequencing of discounting and translation - The Single-Country CAPM- determination of portfolio return by asset return, discussion on how portfolio choice affects mean and variance of the portfolio Return, Efficient Portfolios, Interpretation of the CAPM, Uses of the Single-Country CAPM - International diversification and the traditional CAPM - The N-country CAPM.

Basic Text:
1. Piet Sercu: “International Finance: Putting Theory into Practice”
Reference Books:

  • Jeff Madura: “International Financial Management”,  7th edition.
  • Jeff Madura,:“International Corporate Finance” 10th Edition.

Pre-requisite: FIN 301 

 

FIN 409 Financial Institutions
3 hours/week, 3 credits
This course will provide students with an introduction to financial markets and an evaluation of the institutions including commercial banking and other financial institutions and role played by central bank, instruments and participants involved in the industry. The mainstream markets to be evaluated include the equity, money, bond market and how the commercial banks manage their operations.

1. Role of Financial Markets and Institutions
Functions and structure of financial markets, The role of financial markets in the Global Economy, The Economic functions performed by the Financial System and Financial Markets, Types of Financial Markets within the global Financial System

2. Determination of Interest Rates              
Functions of Rate interest in the Economy, The Classical Theory of Interest Rates, Liquidity Preference theory, Loanable funds theory and the different suppliers and demanders of loanable funds, Understand how the different economic forces affect interest rates

3. Structure of Interest Rates
Basics of yield curves discuss the basics of term structure, explain the changes in term structure through Pure expectations theory, changes in term structure through Liquidity premium and segmented markets theory        

4. Functions of the Central Bank
Functions of Bangladesh Bank, Different monetary policy tools, discuss the impact of discount rate and required reserve ratio in controlling monetary policy, discuss the different technical factors hindering the control of monetary policy, types of money supply is controlled by the central bank, the impact of open market operations in controlling monetary policy 

5. Monetary Theory and Policy
Keynesian point of view of monetary theory, Goals of Monetary Policy, Impact of Monetary Policy across financial markets, the tradeoffs faced by the central bank, the global effects of monetary policy

6. Money Market, Bond Market
Functions of Money and money as a form of storage discuss the functions of money markets, understand the basics of money market securities, yields of different money market securities, institutional use of money markets, the globalization effects on money markets, the functions of bond markets, different types of bond securities, the characteristics of treasury bonds, the characteristics of corporate bonds, bond price elasticity,

7. Stock Offerings and Investor Monitoring             
Basics of common and preferred stocks, characteristics of stock markets, describe the private equity market, investor participation in the stock markets, the process of initial public offerings and of secondary offerings

8. Commercial Bank Operations
The market structure of commercial banks, the most common sources and uses of funds for commercial banks

9. Bank Management       
Goal, strategy, and governance of banks, management of bank liquidity, managing of interest rate risk and credit risk by banks

10. Finance Company Operations
Types of Finance Companies, Sources and uses of Funds, exposure of finance companies to risk

Basic Text:
1. Jeff Madura (2011): “Financial Markets and Institutions”, 10th Edition.
Reference Books:                              
1. Peter S. Rose, Milton H. Marquis: “Money and Capital Markets”, 9th Edition
2. Frederic S. Mishkin (2015): “The Economics of Money, Banking and Financial Markets”, 11th Edition.  
3. Frank J. Jones, Micheal G. Ferri (2009): “Foundations of Financial Markets and Institutions”, 4th Edition.
Pre-requisite: FIN 301 

FIN 411 Investment Management
3 hours/week, 3 credits
This course is intended to provide a general overview of capital markets, financial instruments, investment process and the role of modern financial theory in portfolio management. Therefore, it will cover a wide range of topics such as, financial markets, trading, security valuation, diversification and asset allocation, modern asset pricing models, performance measurement, active portfolio management, financial derivatives, and fixed income securities.

  • The Investment Environment

Real assets vs. Financial Assets, Taxonomy of Financial Assets, Financial Market & the Economy, Investment Process, Market Competition, Market Players.

  • Asset Classes and Financial Instruments

The Money Market, Bond Market, Equity Securities, Derivative Markets.

  • How Securities are Traded

Securities Issue Process, Trading Process, Buying on Margin, Short Sales.

  • Mutual Fund & Other Investment Companies

Investment Companies, Types, Mutual Funds, Cost of Investment, Return on Investment (ROI), Scenario of Bangladesh.

  • Risk and Return-Past & Prologue

Determinants of Interest Rates, Components, Holding Period Return, Bills & Inflation, Risk & Risk Premium, Time Series Analysis, Measuring Risk.

  • Risk Aversion & Capital Allocation to Risky Assets

Risk Aversion, Capital Allocation to Risky & Risk-Free Portfolios, Risk Tolerance, Capital Market Line(CML).

  • Optimal Risky Portfolios

Diversification & Portfolio Risk, Portfolio of Two Risky Assets, Asset Allocation with Stocks, Bonds & Bills, Risk Pooling & Sharing, Long Run Risk.

  • Portfolio Selection Process

Inputs to Portfolio Analysis, Single Index Model (SIM), Characteristics of SIM, Estimating Beta.

  • The Capital Asset Pricing Model(CAPM)

CAPM, Security Market Line (SML), Applicability of CAPM.

  • Arbitrage Pricing Theory(APT)

Multifactor Model, Arbitrage pricing theory, The Fama-French three factor model, CAPM vs. APT.

  • The Efficient Market Hypothesis (EMH)

Random Walks & EMH, Implications, Justifying Markets Efficiency, Misconception about EMH.

  • Bond Prices & Yields

Characteristics, Pricing, Yields, Default Risk & Bond Pricing.

  • Equity Valuation Models

Limitations of Book Value, Stock Valuation (FCF) with excel application, Intrinsic vs Market Price, Dividend Discount Model (DDM), P/E Ratio.

  • Derivatives

Forward Contract, Options Contract, Value of Options, Option-like Securities, Future Contract, Trading Mechanics, Futures Prices vs. Spot Prices.

Basic text:

  • Bodie, Z., Kane, A., & Marcus, A. J.: (2009). Investments (8th ed.). Boston: McGraw-Hill/Irwin.

Reference Books:

  • Elton, E. I., Gruber, M. J., Brown, S. J., & Goetzmann: W. N. (2010). Modern portfolio theory and investment analysis (8th ed.). Hoboken, NJ: Wiley.
  • Hull, J. C: (2003). Options futures and other derivatives. Pearson Education India.

Pre-requisite: FIN 301

FIN 413 Financial Statement Analysis and Reporting
3 hours/week, 3 credits
The objective of this course is to provide students with a framework for analyzing a firm’s past performance, estimating its future performance, and valuing its equity. The course comprises accounting analysis, financial analysis, and valuation. Upon completion of the course, students are expected to achieve the ability to generate reasonably accurate (or at least logically consistent) forecasts of a firm's future financial performance, including revenues, earnings, asset balances, and free cash flows.

  • Introduction

Interrelated Sequential Steps in Financial Statement Analysis, Role of Financial Statement Analysis in an Efficient Capital Market, Association between Earnings and Share Prices, Sources of Financial Statement Information.

  • Understanding the Statement of Cash Flows

Relations among Net Income, Balance Sheets, and Cash Flows, Preparing the Statement of Cash Flows.

  • Profitability Analysis

An overview of Profitability Analysis, Earnings Per Share (EPS), Common-Size Analysis, Percentage Change Analysis, Rate of Return on Assets and Common Shareholders’ Equity, Interpreting Financial Statement Ratios: Cross Sectional and Time Series Analysis.

  • Risk Analysis

Financial Statement Analysis of Risk, Analyzing Short-Term Liquidity Risk, Long-Term Solvency Risk, Credit Risk, Bankruptcy Risk, and Market Equity Beta Risk.

  • Forecasting Financial Statements

Introduction to Forecasting; Preparing Financial Statement Forecasts: General Forecasting Principles, Seven-Step Forecasting Game Plan, Using FSAP to Prepare Forecasted Financial Statements; Analyzing Projected Financial Statements; and Sensitivity Analysis.

  • Dividends Valuation Approach

Dividends-Based Valuation Concepts; Dividends Valuation Model; Implementing the Dividends Valuation Model: Measuring Dividends, Selecting a Forecast Horizon, Continuing Value of Future Dividends, Firm Valuation using Dividend Valuation Model.

  • Valuation: Cash-Flow-Based Approaches

Introduction, Rationale for using Cash-Flow-Based Valuation, Free-Cash-Flows-Based Valuation Concepts, Free Cash Flows to the Investor Analysis and Free Cash Flows to the Firm Analysis, Evaluation of the Free Cash Flows Valuation Method.

  • Valuation: Other Approaches

Earnings-Based Approaches: Introduction and Overview, Rationale for Earnings-Based Valuation, Practical Advantages and Concerns; Market-Based Approaches: Introduction and Overview, Market Multiples of Accounting Numbers, Market-to-Book and Value-to-Book Ratios, Price-Earnings and Value-Earnings Ratios.

Basic Text:
1. James M. Wahlen, Stephen P. Baginski, & Mark T. Bradshaw: Financial Reporting, Financial Statement Analysis, and Valuation-A Strategic Perspective, South-Western Cengage Learning, USA.
Reference Book:
1. K. R. Subramanyam & John J. Wild: Financial Statement Analysis, McGraw-Hill, USA.
2. Martin Fridson & Fernando Alvarez: Financial Statement Analysis: A Practitioner’s Guide, John Wiley & Sons, USA.
Pre-requisite: FIN 301 

FIN 415  Investment Banking and Lease Financing
3 hours/week, 3 credits
This course is the study of investment banking beginning with strategic planning and financial management; moving to the analysis, financing and valuation of investment opportunities; and finishing with the study of Lease Financing. This course examines the primary functions of investment banking such as mergers & acquisitions (M&A), leveraged buyouts (LBO) corporate restructuring and different aspects of Lease Financing.

1.  The Investment Banking Business 
Historical development, Role of Investment Banks in corporate financing, The investment Banking Industry structure, Investment Banking vs. Commercial Banking,

2.  Corporate Finance: Underwriting and Syndication
Corporate Finance, Public Offering versus Private Placements, The Public Offering Process, Shelf Registration, Seasoned Public Offerings, Private Placements, Commercial Paper

3.  Secondary Market Making: Dealer/Broker Activity
Dealing Vs Brokering, Dealer activity in the Financial Markets, Managing Dealer Risks, Financing Dealer Inventory, Possible Abuses

4.  Trading: Speculation and Arbitrage
Speculation, Speculative Methods, Absolute Value trading, Relative Value trading, Spatial Arbitrage, Temporal Arbitrage, Risk Arbitrage

5.  Corporate Restructuring: Merger & Acquisition, LBOs
Expansions, Defenses, Contractions, The Leveraged Buyout, The Investment Bank in the LBO

6.  Accounting Aspects of Lease Financing
Issues Related to Accounting for Leases

7.  Tax Aspects of Lease Financing
Factors indicating a sale, Tax effects of a lease, Tax effects of a Sale, Tax effects of a Sale and Leaseback, Leveraged Losses

8.   Legal Aspects of Lease Financing
Leases of real property, Sale-Leasebacks of Real Estate

9.   Economics of Lease Financing
The Time Value of Money, The Value of Money In Lease Vs Buy Analysis, The Economic Rationale of Leasing, Evaluating the cost of leasing

10.  Sale- Leasebacks in Real Estate
Installments sales, Tax aspects of a sale leaseback, Purchase Options

 

Basic Text:
1. John F. Marshall, M.E. Ellis: “Investment Banking & Brokerage – The new rules of the Game”, McGraw Hill
Reference Book:

  1. C. Richard Baker, Rick Stephan Hayes : “Lease Financing – A Practical Guide
  2. Joshua Rosenbaum and Joshua Pearl: “Investment Banking: Valuation, Leveraged Buyouts, and Mergers and Acquisitions”, John Wiley & Sons, Inc.

Pre-requisite: FIN 301 

 

3. COURSES IN MARKETING

MKT 401 Consumer Behavior
3 hours/week, 3 credits

Through this course the students will be able to familiarize with two fundamentals (a) theory about consumer behavior and (b) an understanding of how consumer behavior concepts can be applied to marketing management, to our roles as consumers, and to everyday life.

  1. Introduction:

Consumer Decision Making, An Overview of Consumer Behavior, Psychological, Sociological Anthropological and Economic Concept Pertinent to Consumption, Theories and Models, Building, Role of Theory, Criteria of Sound Theory in Consumer Behavior, How Models are Constructed, Different Models of Consumer Behavior.

  1. Cultural Influence on Consumer Behavior:

Components of Culture, Useful Components of Cultural Analysis, Cross Cultural Research and Multinational Marketing Subcultures

  1. Social Organization and Reference Groups:

Socialization Reference Group Norms and Conformity, Social Change, How Social Trends will Affect Consumption.

  1. Social Class:

Social Stratification, Research Models of Social Class, Social Class and Buying Behavior

  1. Family:

Influences on Family Decision Making, Using Family Concepts in Marketing

  1. Individual Influences:

Learning: Learning Theory, Behavior Modification in Psychology and Marketing Retention, Advertising Message, Habit Formation and Brand Loyalty.

  1. Perception:

Theories of Perception, Models of Perception, Factors Determining Perception, Features of Perception Affecting Consumer Behavior

  1. Motivation and Personality:

Motivation Theory, Motivation Research Methods, Theories of Personality.

  1. Attitudes:

Influence of Attitudes, Attitude Organization, Three Component Attitude models, Fluctuations of Attitudes, How Attitudes are Measured, Attitudes Change, Cognitive Dissonance Theory

  1. Consumer Decision Making and Diffusion of Innovations:

Decision Making Process, Diffusion and Adoption of Innovations

 

Basic Text:
1. Harold W. Berkmen and Christopher C. Gilson: Consumer Behavior (Concept and Strategies), Kent Publishing Company
Reference Books:
1. Leon G. Schiffman, Joseph Wisenbelt & S. Ramesh Kumar: Perspectives in Customer Behavior
2.Michael R. Solomon: Consumer Behavior: Buying, Having, and Being, 12th Edition 2016, Publisher:Pearson
3. Sheena Iyenger: The Art of Choosing, Publisher: Twelve
Pre-requisite: MKT 301 

 

MKT 403 Integrated Marketing Communications
3 hours/week, 3 credits
Through this course the students will be able to combine the appropriate theories and models with practical information to make better marketing communications decisions. After completing this course you'll be able to use integrated marketing communications (IMC) in the process of creating valuable brands and winning your consumers.

1. Integrated Marketing Communications (IMC): Communication And IMC Programs- The Communication Process- Barriers to Communication- Integrated Marketing Communication.

2. Corporate Image and Brand  Management: Components of Corporate Image- Role of Corporate Image- Branding- Brand Equity- Brand Extensions- Co-Branding- Private Branding- Branding Management Process.

3. Business to Business Buyer Behavior: Business Customers- Business buying Centers and Factors- Business Sales- Business to business buying Process.

4. Promotion Opportunity Analysis: IMC Plan- Communication Market Analysis- IMC Objectives- IMC Budget- Prepare Promotional Strategies- Market Segmentation- Business- GIMC Programs.

5. Advertising Management: Role of Advertisement in IMC process- Company Activities in Advertising MGT- Communication and Advertising Objectives.

6. Advertising Design: Message Strategies- Cognitive Strategies- Affective Strategies- Exceptional Frameworks- Model of Creating and Advertisement- Advertisement Effectiveness.

7. Advertisement Media Selection: Media strategy- Media Planning- Media Selection- Media Mix- Media Selection in Business- to- Business Markets.

8. Trade Promotion: Nature of Trade Promotion- Types of Trade Promotions- Objectives of Trade promotion.

9. Consumer Promotions: Coupons- Premiums- Bonus Packs- Price Off.

10. Personal Selling, Database Marketing and Consumer Relationship Management: Personal Selling Services- Telemarketing- Retail Sales Presentations- Database Marketing Steps- Methods of Direct Marketing- Customer Relationship Management Steps- Methods of Direct Marketing- Permissions of Marketing- Customer Relationships Management Steps.

11. Public Relation Events: Cause Related Marketing- Green Marketing- Public Relations Tools- Sponsorship Marketing- Event Marketing.

12. Internet Marketing: Marketing Functions on The Internet- E-Commerce- E-Commerce Incentives- Business to Business E-Commerce.

Basic Text:
1. Kenneth E-Clow, Donald Baack: Integrated Advertising, Promotion and Marketing Communications (3rd Edition)
Reference Books:
1. George E. Belch and A. Belch: Advertising and Promotion, Irwin McGraw hill, 1998.
2. Phillip J. Kitchen, Patrick De Pelsmacher: Integrated Marketing Communication: A Primer,  Routledge, 2004.
3. Paul R. Smith, Jonathan Taylor: Marketing Communications: An integrated Approach , Publisher: Kogan Page Business Books
Pre-requisite: MKT 301 

MKT 405 Selling and Salesmanship
3 hours/week, 3 credits
Through this course, the students will be trained in a specific, yet generic, step-by-step selling process that is universal in nature. Once learned, a student will get the basic background of selling any product which will ultimately help them build skills that are critical for a successful career in sales.

1. The Life, Times, and Career of the Professional Salesperson
What Is Selling? -  A New Definition of Personal Selling - The Golden Rule of Personal Selling - What Salespeople Are Paid to Do - Why Choose a Sales Career? - Is a Sales Career Right for You - Success in Selling: What Does It Take? - Relationship Selling - What Does a Professional Salesperson Do? - The Future for Salespeople.

2. The Psychology of Selling: Why People Buy
The Tree of Business Life: Benefits - Why People Buy-The Black Box Approach - Psychological Influences on Buying - FABulous Approach to Buyer Need Satisfaction - How to Determine Important Buying Needs: A Key to Success – The Trial Close: A Great Way to Uncover Needs and SLLL - SELL Sequence - Your Buyer's Perception – Perceptions, Attitudes, and Beliefs - The Buyer's Personality Should Be Considered - You Can Classify Buying Situations - Technology Provides Information - View Buyers as Decision Makers - Satisfied Customers Arc Easier to Sell To.

3. Communication for Relationship Building
Salesperson-Buyer Communication Process Requires Feedback - Nonverbal Communication: Watch for It - Barriers to Communication - Master Persuasive Communications to Maintain Control.

4.  Sales Knowledge: Customers, Products, Technologies
The Tree of Business Life: Knowledge - Sources of Sales Knowledge- Knowledge Builds Relationships - Know Your Customers - Know Your Company - Know Your Product - Know Your Resellers - Advertising Aids Salespeople - Sales Promotion Generates Sales - What's It Worth? Pricing Your Product - Know Your Competition, Industry, and Economy - Personal Computers and Selling - Knowledge of Technology Enhances Sales and Customer Service - Sales: Internet and the World Wide Web - Global Technology Provides Service.

  1. The Relationship Selling Process

10 Steps of Sales Process: Prospecting, Pre-approach, Approach, Presentation, Trial Close, Determine Objections, Meet Objections, Trial Close, Close, Follow-up.

6. Prospecting-The Lifeblood of Selling
Steps before the Sales Presentation – Prospecting - The Leaking Bucket Customer Concept - Where to Find Prospects - Planning a Prospecting Strategy - Prospecting Methods - Prospecting Guidelines- The Referral Cycle - Obtaining the Sales Interview - E-Mail Helps You Keep in Contact and Prospect.

7. Planning the Sales Call
Strategic Customer Sales Planning - The Prospect's Mental Steps: Attention, Interest, Desire, Conviction, Purchase or Action.       

8. Sales Presentation Methods
Sales Presentation Strategy- Sales Presentation Methods- Negotiating So Everyone Wins - Sales Presentations Go High Tech - Select the Presentation Method, Then the Approach.

9. Sales Presentation Strategies
The Approach-Opening the Sales Presentation - Technology in the Approach - Using Question Results in Sales Success - Is the Prospect Still Not Listening? - Be Flexible in Your Approach.

10. Elements of a Great Sales Presentation
The Purpose of the Presentation - Three Essential Steps within the Presentation - The Sales Presentation Mix - Visual Aids Help Tell the Story - Dramatization improves Your Chances - Demonstrations Prove it - Technology Can Help! - The Sales Presentation Goal Model - The Ideal Presentation - Be Prepared for Presentation Difficulties.

11. Prospect's Objections
Welcome Objections - What Are Objections? - When Do Prospects Object? - Objections and the Sales Process - Basic Points to Consider in Meeting Objections - Six Major Categories of Objections - Techniques for Meeting Objections - Technology Can Effectively Help Respond to Objections! - After Meeting the Objection, What to Do?

12. Closing
When Should I Pop the Question? - Reading Buying Signals - What Makes a Good Closer? - How many Times Should You Close? - Closing under Fire - Difficulties with Closing - Essentials of Closing Sale - Prepare Several Closing Techniques - Prepare a Multiple-Close Sequence - Close Based on the Situation - Keysto Improved Selling – The Business Proposition and the Close - Closing Begins the Relationship - When You Do Not Make the Sale.

13. Service and Follow-Up for Customer Retention
The Importance of Service and Follow-Up - Building a Long-term Business Friendship - Relationship Marketing and Customer Retention - Customer Satisfaction and Retention - How Does Service Increase Your Sales? - Turn Follow-Up and Service into a Sale - Returned Goods Make You a Hero - Handle Complaints Fairly - The Path to Sales Success: Seek, Knock, Ask, Serve.

14. Time, Territory, and Self-Management
Customers Form Sales Territories - Elements of Time and Territory Management.
15. Planning, Staffing, and Training Salespeople

Transition from Salesperson to Sales Manager – Sales Management Functions - Sales Force Planning - Staffing: Having the Right People to Sell – Training the Sales Force.

16. Motivation, Compensation, Leadership, and Evaluation of Salespeople
Motivation of the Sales Force - The Motivation Mix - Compensation Is More Than Money - Nonfinancial Rewards - Leadership Is Important to Success - Performance Evaluations Let People Know Where They Stand.

Basic Text:
1. Charles M. Futrell: Fundamentals of Selling, McGraw Hill, USA
Reference Books:
1. Gilbert A. Churchill, Neil M. Ford, Orville C. Walker, Jr.: Sales Force Management, McGraw Hill, USA
2. Rolph E. Anderson, Joseph F. Hair, Jr., Alan J. Bush: Professional Sales Management, McGraw Hill, USA
Pre-requisite: MKT 301 

MKT 407 International Marketing
3 Hour/Week, 3 credits
The objective of this course is to acquaint the students with the basic concepts, processes, principles, analytical tools, and techniques of International Marketing. In addition, focusing on basic elements and applying processes in the global environment will be the ultimate goal of this particular course.

1. Introduction
International Marketing Defined, International Marketing Task, Self-Reference Criteria, Developing Global Awareness, Being International, International Marketing Concepts

2. The Dynamic Environment of International Trade
Stages of International Marketing Involvement, Balance of Payments, Current Account, Balance of Trade, Protectionism, Trade Barriers, Monetary Barriers, GATT, WTO.

3. Cultural Dynamics in Assessing Global Markets
Elements of Culture, Cultural Knowledge, Cultural Borrowing, Resistance to Change

4.  The Political Environment
Sovereignty of Nations, Stability of Government Policies, Nationalism, Political Risks of Global Business, Assessing Political Vulnerability, Strategies to Lessen Political Risks

5.  Developing a Global Vision through Marketing Research
Research Process, Defining the Problem, Setting Objectives, Problems of Availability and Use of Secondary data, Gathering Primary Data, Problems of Gathering Primary Data,  Problems in Analyzing & Interpreting.

6. Emerging Markets
Marketing & Economic Development, Stages of Economic Development, NICs, Objectives of   Developing Countries, Marketing in Developing Countries

7. Global Marketing Management
Planning in Global Markets, Planning Process, Alternative Market Entry Strategies

8. Creating Products for Consumers in global markets
Global Brands, National Brands, Private Brands, Quality Defined, Products & Culture, Innovative Products & Adaptation, Diffusion of Innovations, Degree of Newness, Analysis of Product Component.

9. International Distribution Systems
Distribution Patterns, Alternative Middleman Choices, Factors Affecting Choice of Channels

10. The global advertising & promotion
Global Advertising, Creative Challenges, Media Planning & Analysis, Sales Promotion.

11. Pricing for International markets
Pricing Policy, Approaches to International Pricing, Price Escalation, Dumping, Leasing, Countertrade, Administered Pricing.

12. The Country Notebook- A Guide for Developing a Marketing Plan.

Basic Text:
1. Philip R. Cateora, John L. Graham: International Marketing, 10th Edition, Irwin / McGraw-Hill
Reference Books:

  1. Zeynep, B.  & Gerhard, W.: International Marketing Compact, Publisher: Linde Verlag
  2. Michael R Czinkota.: International Marketing, 10th Edition, 2012.

Pre-requisite: MKT 301 

 

MKT 409 Introduction to Marketing Research
3 hours/week, 3 credits
Through the course students will gain both theoretical and practical understanding of how marketing research is conducted in the real business environment which will ultimately help them to exploit marketing research data for management decision making.

Scientific Method

Why Marketing Research? - What is Scientific Method? – Validity and Reliability - Distinctions Between the Scientific and Nonscientific Methods - Difficulties in Applying the Scientific Method to Marketing.

  1. Steps in the Research Process

Definition of Marketing research – Use of Marketing research - The Marketing Research Process: Problem / Opportunity Identification and Formulation, Creation of the Research Design, Choice of Method of Research, Selection of the Sampling Procedure, Collection of the Data, Analysis of Data, Writing and Presenting the Report, Follow-up.

  1. Qualitative Research

Definition of Qualitative Research – Definition of Quantitative Research – Comparison of Qualitative and Quantitative Research - The Popularity of Qualitative Research - Limitations of Qualitative Research - Focus Group Discussion (FGD): Goal, Emphasis and Intent of FGD; Group Dynamic; Types of Focus Groups: Exploratory groups, Clinical Groups, Experiencing focus groups; Preparing for a Focus Group; Steps in Conducting a Focus Group: Focus Group Facility, Recruiting Participants, Selecting the Moderator, Preparing the Discussion Guide, Preparing the Focus Group Report; Advantages and Disadvantages of Focus Groups - Depth Interview: Basic Understanding, Advantages Relative to Focus Groups, Disadvantages of Depth Interviews Relative to Focus Groups - Projective Techniques: Word Association Test, Sentence and Story Completion, Cartoon Tests, Photo Sorts, Consumer Drawing, Third-Person Techniques.

  1. Observation Research

Definition - Conditions of Using Observation - Approaches to Observation Research: Natural Vs Contrived Situation, Open Vs Disguised Observation, Structured Vs Unstructured Observation, Human Vs Machine Observation, Direct Vs Indirect Observation - Advantages of Observation Research - Disadvantages of Observation Research - Human Observation: Mystery Shoppers, One-Way Mirror Observation, Shoppers Pattern, Content Analysis, Humanistic Inquiry, Audits - Machine Observation: Traffic Counters; Physiological Measurements:  Electroencephalogram  (EEG), Galvanic Skin Response (GSR), Pupilometer, and Voice Pitch Analysis; Opinion and Behavior Measurement: People Reader, People Meter, Scanner-based Research.

  1. Experimentation

Definition of Experiment - The Experimental Setting: Laboratory Experiments, Field Experiments - Experimental Notation - Extraneous Variables, Threats to Experimental Validity: History, Maturation,  Instrument Variation, Selection Bias, Mortality, Testing Effect, Regression to the Mean - Summary of Basic Issues: Experimental Design, Experimental Effect  - Limitations - Selected Experimental Designs  - Pre-experimental designs: The One-Shot Case Study, The One-Group Pretest-Posttest Design, The Static-Group Comparison - True Experimental Designs: Before and After With Control Group, The Solomon Four-Group Design, The After-Only With Control Group - Quasi-Experiments: Interrupted Time-Series Designs, Multiple Time-Series Designs.

  1. Test Markets

Basic Understanding - Test Market Usage and Objectives: New Product Introductions, Estimation of Market Share and Volume, Cannibalization Rate, Characteristics of Consumers, The Behavior of Competitors - Steps in a Test Market Study: Define the Objective, Select a Basic Approach, Develop Detailed Procedures for the Test, Select Markets for the Test, Execute the Plan, and Analyze the Test Results.

  1. Measurement and Scaling: Fundamentals and Comparative Scaling

Measurement – Scaling - Primary Scales of Measurement: Nominal Scale, Ordinal Scale, Interval Scale, Ratio Scale - A Classification of Scaling Techniques: Comparative Scales, Noncomparative Scales - Comparative Scales: Paired Comparison, Rank Order, Constant Sum, Q-Sort -Noncomparative Scales: Continuous Rating Scale, Itemized Rating Scales (Likert, Semantic Differential, and Stapel).

  1. Questionnaire Design

Criteria for a Good Questionnaire - Editing, Coding, and Data Processing Requirements - Questionnaire Development Process: Determine Survey Objectives, Resources, and Constraints; Determine Data Collection Method(s); Determine Question Response Format; Decide Question Wording; Establish Questionnaire Flow and Layout; Evaluate the Questionnaire and Layout; Obtain Approval from All Relevant Parties; Pretest and revise; Prepare final copy; Implementation.  

  1. Sampling: Design and Procedures

Population - Census – Sample - The Sampling Design Process: Define the Population, Determine the Sampling Frame, Select Sampling Technique(s), Determine the Sample Size, Execute the Sampling Process – A Classification of Sampling Techniques: Nonprobability Sampling, Probability Sampling - Nonprobability Sampling: Convenience Sampling, Judgmental  Sampling, Quota Sampling, Snowball Sampling - Probability Sampling: Simple Random Sampling, Systematic Sampling, Stratified Sampling, Cluster Sampling.

  1. Data Processing and Fundamental Data Analysis Using SPSS

Creating a Data File and Entering Data Using SPSS - Preliminary Analyses: Descriptive Statistics, Use of Graphs to Describe and Explore the Data, Checking the Reliability of a Scale - Statistical Techniques to Explore Relationships Among Variables: Multiple Regression, Factor Analysis.

Basic Text:

  1. Carl McDaniel, Jr. Roger Gates: Contemporary Marketing Research, Wiley & Sons, Inc, USA.

Reference Books:

  1. Naresh K. Malhotra & Satyabhushan Dash:  Marketing Research: An Applied Orientation, Pearson, USA

2. Harper W. Boyed, Jr., Ralph Westfall, Stanley F. Stasch: Marketing Research: Text and Cases, Richard D. Irwin, Inc., USA
Pre-requisite: MKT 301 

 

MKT 411 Brand Management
3 hours/week, 3 credits
This course will aid the students to understand the concepts of branding, understand the process of building brands, assess the performance of brand, and create sustainable brand equity.

1. Brand and Brand Management

Brands vs. products, why do brands matter, can everything be branded, the strongest brands, branding challenges and opportunities, brand equity.

2. Customer Based Brand Equity

The concept of customer based brand equity, brand knowledge, sources of brand equity, buiding a strong brand: the four steps of building a brand, create customer value

3. Brand Positioning

Indentify and establish brand position (basic concepts, target market, nature of competition, POP vs. POD), positioning guidelines competitive frame of reference, choosing POD) , brand mantra, core brand associations, brand audit.

4. Choosing Brand Elements to Build Brand Equity

Criteria for choosing brand elements (memorability, meaningfulness, likability, transferability, adaptability, protectability), options and tactics for brand elements.

5. Designing Marketing Program to Build Brand Equity

Integrated marketing communication, personalizing marketing, reconciling to new marketing approaches, product strategy (perceived quality and value, relationship marketing, pricing strategy, channel strategy

6. Integrated Marketing Communication to Build Brand Equity

The new media environment, marketing communication options (advertising, promotion, event marketing and sponsorship), developing integrated marketing communication

7. Leveraging Secondary Brand Associations to Build Brand Equity

Conceptualizing the leveraging process, co-branding, country of origin and other geographical areas, licensing, celebrity endorsement, sports, cultural and other events.

8. Developing a Brand Equity Measurement and Management System

Brand value chain, implications and value stages, designing brand tracking system, establishing brand equity management system (chart, report, responsibilities)

9. Measuring Sources of Brand Equity: Capturing Customer Mind Set

Qualitative research techniques (free association, projective technique, brand personality and value, experiential method), quantitative research technique (awareness, brand image, brand responses, brand relationship), comprehensive models of customer based brand equity

10. Designing and implementing branding strategies

Brand architecture (brand-product matrix, breadth and depth of a brand strategy), brand hierarchy, corporate image dimensions branding strategy, cause marketing

11. Introducing and Naming New Products and Brand Extensions

Advantages of brand extensions (facilitate new product extensions, providing feedbacks) , disadvantages of brand extensions (confusion of customers, retailer resistance, cannibalization, dilution of brand meaning)

Basic Text:

1. Keller, K. L., Apéria, T., & Georgson: M. (2008). Strategic brand management: A European perspective. Pearson Education.

Reference Books:

1. Kapferer, J. N.: (2012). The new strategic brand management: Advanced insights and strategic thinking, Kogan page publishers.
2. Richard Rosen Baum- Elliot, Larry Percy, Simon Pervan: Strategic Brand Management, 3rd Edition, Published: Oxford Press.
Pre-requisite: MKT 301 

 

MKT 413 Services Marketing
3 hours/week, 3 credits
This course primarily supplements basic marketing and strategic marketing courses by focusing on problems and strategies specific to the service industry. It explores the nature of services and associated challenges, emphasizes on relevant models, concepts, tactics and strategies for solving problems faced by various service organizations. Concepts are illustrated using cases, examples, exercises on service blue printing, gaps models of service quality, a range of hard and soft measures including SERVQUAL to understand, monitor and develop marketing strategies for enhanced customer relationship management in a service setting.

  1. Introduction to Services: What are services? Why service marketing? Service and Technology-differences in goods and services marketing, Service marketing mix- The gaps model of service quality.

  2. Consumer behavior in service: Search versus Experience versus credence properties, decision marketing process, The role of culture in service marketing.

  3. Customer Expectations of service: Marketing and types of service expectations, Factors that influence customer expectations of service, a model of customer service expectations, Customer issues involving customer service expectation.

  4. Customer Perceptions of Service: Customer perception, Customer satisfaction, Service quality, Service encounter, Strategies for influencing customer perceptions.

  5. Building Customer Relationships: Relationship Marketing, Relationship value of customers, Foundation of relationship strategies, the customer is not always right, Customer profitability segment, Levels of relationship strategies.

  6. Service Recovery: The impact of service failure and recovery, How customers respond to service failures, Why do (and don’t) people complain? Why they complain? What do customers expect? Switching vs staging following service recovery, Service recovery strategies, Service guarantees.

  7. Service Development and Design: Challenges of service design, Stages in new service development, service blueprinting, Quality function development, High performance service innovations.

  8. Employees Role in Service Delivery: The critical importance of service employees, Boundaries, Spanning roles, strategies for closing gap-3, Service culture.

  9. Customers Role in Service Delivery: The importance of customers in Service delivery, Customer roles, self-service technology, Strategies for enhancing customer participation.

  10. Delivering service through Intermediaries and Electronic Channels: Service intermediaries, Direct or company owned channels, Common issues involving intermediaries, Key intermediaries for service delivery, Strategies for effective service delivery through intermediary.

  11. Integrated Service Marketing Communication: The need for coordination in marketing communication, key reasons for service communication problems, four categories of strategies to match service promises with delivery, Exceeding customer expectations, Caveats and strategies.

  12. Pricing of Service: Three key ways service pricing are different for consumers, Approaches to pricing services. Pricing strategies that link to four value definitions.

Basic Text:

  1. Wilson, A., Zeithaml, V. A., Bitner, M. J., & Gremler, D. D.: 2012, Services marketing: Integrating customer focus across the firm (No. 2nd Eu). McGraw Hill.

Reference Books:

  1. Jochen, W. & Patricia, W. P. C.: Essentials of Services Marketing, 2nd Edition, Prentice-Hall.

2.   Mike Schultz, John E. Doer: Professional Services Marketing, 2nd Edition, Publisher: Wiley
Pre-requisite: MKT 301 

 

4. COURSES IN HUMAN RESOURCE MANAGEMENT

 

MHR 401 Performance Management and Appraisals
3hours/week, 3 Credits
Through this course students will be able to understand the how performance of employees are assessed by employers in an organizational setup, what are the different tools used by managers while assessing the employees, and what are the areas where performance results are used.

  1. Introduction to Performance Management: Definition Of Performance Evaluation, Evolution Of Performance Management, Definitions And Differentiation Of Terms Related To Performance Management. What A Performance Management System Should Do? Importance Of Performance Management, Linkage Of Performance Management To Other HR Processes. 

  2. Theoretical Framework of Performance Management: Goal Theory and its Application in Performance Management, Control Theory and its Application in Performance Management, Social Cognitive Theory and its Application in Performance Management, Organizational Justice Theory and its Application in Performance Management. 

  3. An Overview of Performance Management: Aims of Performance Management, Purpose of Performance Management, Employee Engagement and Performance Management, Principles of Performance Management, Overview of Performance Management as a System, Dimensions of Performance Management. 

  4. Process of Performance Management: Overview of Performance Management Process, Performance Management Process, Performance Management Planning Process, Mid-cycle Review Process, End-cycle Review Process, Performance Management Cycle at a Glance. 

  5. Performance Management Planning and Development: Introduction, Performance Management Planning, the Planning Process, Performance Agreement, Drawing up the Plan, Evaluating the Performance Planning Process. 

  6. Mechanics of Performance Management Planning and Documentation: The Need for Structure and Documentation, Manager’s Responsibility in Performance Planning Mechanics and Documentation, Employee’s Responsibility in Performance Planning Mechanics and Documentation, Mechanics of Performance Management Planning and Creation of PM Document. 

  7. Performance Appraisal: Definitions and Dimensions of PA, Purpose of PA and Arguments against PA, Necessity of Performance Appraisal and its Usage by Organisations, Characteristics of Performance Appraisal, Performance Appraisal Process, Mistakes made by Human Resource Department. 

  8. Performance Appraisal Methods: Performance Appraisal Methods, Traditional Methods, Modern Methods, and Performance Appraisal of Bureaucrats – A New Approach. 

  9. Performance Appraisal Feedback: Feedback – Role, Types and Principles, Situations Requiring Feedback and Pitfalls, Components of a Feedback and Steps in giving a Constructive Feedback, Levels of Performance Feedback. 

  10. 360-Degree Appraisal: Introduction, the Impact of 360-Degree Feedback on Organizations, Concept of 360-Degree Feedback System, Purpose, Methodology, Ratings, Advantages and Disadvantages of the Method, The Process of 360-Degree Feedback, Operating 360-Degree Appraisal. 

  11. Issues in Performance Management – I: Team Performance, Performance of Learning Organizations and Virtual Teams: Team Performance Management, Performance Management and Learning Organizations, Performance Management and Virtual Teams. 

  12. Issues in Performance Management – II: Role of Line Managers, Performance Management and Reward: Role of Line Managers in Performance Management, Performance Management and Reward, Concepts related to Performance and Reward, Linking Performance to Pay – A Simple System Using Pay Band, Linking Performance to Total Reward, Challenges of Linking Performance and Reward. 

  13. Facilitation of Performance Management System through Automation: Improving Quality of Planning and Design of Performance Management, Improving the Objectivity of Performance Management, Improving Execution Aspects of Performance Management, Automation in Performance Management, Automation Process. 

  14. Ethics in Performance Appraisal: Ethics – An Overview, Ethics in Organizations, Ethics in Performance Management, Realities of Ethics in Performance Management, Ensuring Ethics in Performance Management.

Basic Text:

  1. Gillen, Terry: Performance Management and Appraisal, Chartered Institute of Personnel and Development.

Reference Book: 

  1. Rao, T. V.: Performance Management and Appraisal Systems.
  2. Dick Grote: How to be good at Performance Appraisals: Simple, Effective, Done Right, Harvard Business Review Press; 12th Edition.
  3. Robert D. Austin: Measuring & managing Performance in organizations.

Pre-requisite: MHR 203 

 

MHR 403 Human Resource Planning
3 hours/week, 3credits
Through this course students will familiarize with the theories and concepts of human resource planning, gain knowledge about the methods used in forecasting demand for and supply of human resources and analyze alternative HR strategies for the merger, acquisition and separation of human resources and correctly match them to appropriate business strategies.

Concepts of Strategy and Planning

A Need For Strategic HRM – Strategy - Strategic Types - Corporate Strategies – Restructuring, Growth, And Maintenance - Business Strategies - Models of Business Strategies – Boston Consulting Group Model, Porters Model, Miles and Snow’s Organizational Types.

Aligning HR with Strategies

Strategic HRM – The importance of Strategic HR Planning, Employee as Strategic Resources, Improved Goal attainment - Linking HR Processes to strategy – Characteristics of an Effective HRM Strategy - HR Alignment with Low-Cost Provider Strategy - HR Alignment with Differentiation Strategy.

Environmental Influences on HRM

Environmental Scanning Sources and methods – Techniques for Scanning – Trend analysis, Delphi Technique, Impact analysis – Environmental Factors – Stakeholders.

Evaluation of HR Programs and Policies

The Scorecard – The 5C Model of HRM Impact – Compliance, Client Satisfaction, Culture Management, Cost Control, Contribution – Approaches to Measuring HRM Practices – Cost Benefit Analysis, Utility Analysis, Auditing and Benchmarking, Measuring the Worth of Employees.

  1. Job Analysis

Job Analysis, Problems Associated with Job Analysis - The Process of Job Analysis –- Specific Job Analysis Techniques – Critical Incidents Technique, Behaviorally Anchored Rating Scales, Position Analysis Questionnaire, Functional Job Analysis, The Hey System – Competency-Based Approaches.

  1. HR Management Systems

Three Stages of HRMS Development – Basic Personnel System, Augmented HR System, Comprehensive and Interactive HRMS - Selection and Design Criteria for HRMS - Core HRMS Data Entries.

  1. The HR Forecasting Process

Forecasting Activity Categories - Benefits of HR Forecasting - Environmental and Organizational Factors Affecting HR Forecasting - HR Forecasting Time Horizon – Determine Net HR Requirements – Determine HR Demand, Ascertain HR Supply, Determine Net HR Requirements, Institute HR Programs: HR Deficit and HR Surplus.

HR Demand

Index/Trend Analysis - Expert Forecasts - Delphi Technique - Nominal Group Technique - HR Budgets: Staffing or Manning Table - Envelop/Scenario Forecasting - Regression Analysis.

Ascertaining HR Supply

Skills and Management Inventories - Succession/Replacement Analysis - Markov Models - Movement Analysis - vacancy Model.

Succession Management

Importance of Succession Management - Evolution of Succession Management - Succession Management Process – Align Succession Management plans with Strategy, Identify the Skills and Competencies needed to meet Strategic Objectives, Identify High Potential Employees, Provide Development Opportunities and Experiences, Monitor Succession Management.

Downsizing and Restructuring

The Downsizing Phenomenon - Defining Downsizing and Restructuring – How do Organizations Downsize? – The “Survivors” of Downsizing – Effective Downsizing Strategies.

Strategic International HRM

Corporate International Business Strategies – Strategic IHRM Fits with Corporate International Business Strategies – International Staffing - Career Development.  

Mergers and Acquisitions

Definitions – The Urge to Merge – Cultural Issues in Mergers - HR Issues in M&As.

Basic Text:
1. McBey Kenneth J. and Belcourt Monica: Strategic Human Resource Planning, 5th (Ed.), Nelson, Thomson Canada Limited
Reference Books:
1. Kumar Dipak Bhattacharyya: Human Resource Planning, 2nd (Ed.)    
2. William P. Anthony, Pamela L. Perrewe and K. Michele Kaemar: Strategic Human Resource Management.

Pre-requisite: MHR 203 

 

MHR 405  Compensation Management
3 hours/week, 3 credits

This course covers the fundamental elements related with compensation management, apply the knowledge of pay system and pay structure in their job life and also know the types of major benefits and control benefit costs.

1. Introduction
Definition of compensation management, objectives of compensation management, Importance of Compensation management, Components of Compensation, Factors Affecting Compensation, Competency based payment, merit- based payment, possible determinants of pay dissatisfaction. Organizations strategies for boosting pay satisfaction, job satisfaction model.

2. The reward system and Pay systems
Reward system, compensation system, compensation dimensions, Non-compensation dimension, Types of Pay Systems, Designing Effective Pay Systems.

3. The world of pay and compensation
Compensation Payment, Determining rates of pay, Jobs and Pay in Bangladesh, A World in Transition.

4. Organizational structure
Development of an Organization, Employees- A critical Resource, Division of Labor, Creating an Organizational Hierarchy, Board of Directors, Senior Managers, Operating Managers, Sales Personnel, Professionals, Operative Employees, Pay Relationships- A fairness Issue.

5. Legislation and Compensation
The Legislative Process, Wage and Hour Legislation, Employee Pension and Welfare Legislation, Tax Treatment Legislation, Antidiscrimination in Employment Legislation, Wage and Price Control Legislation, Legislation Affective Public Employees.

6. Job Analysis
Primary Consideration, Planning a Job Analysis Program, Gaining Employee Acceptance and Cooperation, Collecting and Describing Job Data, Reviewing and Revising Job Facts, Designing a Custom-Made Job-Analysis Questionnaire, Guidelines for Conducting a Job Analysis interview, Other Job Analysis Methodologies.

7. Job Description
Broad, Generic Job (Class) Description versus Narrow, Specific Job (Position) Description, A Job Contract, Planning, Operations and Control, Elements of the Job description, Other kinds of Information used in describing Jobs, Other Ways of Describing Job facts, Revising Job Description.

8. Job Evaluation
Job Requirements and pay, The Evaluation Issues, the Intra-occupational and Inter-occupational Method of Job- Classification, Whole job ranking, Position (Job) Classification- Predetermined Grading Approach, A market Pricing Approach, The Maturity Curve Method, The Development and Use of Compensable factors, Job Evaluation and Comparable Worth.

9. Designing a Base Pay Structure
Process of Developing Pay Level and pay Structure, Pay Structure Architecture, Interlocking Multiple Pay Structures, The Expanding or Fan- Type Pay Structure: An Optional Approach, Architectural Design Hints, Pay Sectors and Levels of Education, Experience and Training, Spreadsheet Software.

10. Short-term Incentives
Premiums and Differentials Pay for Units Produced, Individual-Based Bonuses and Awards, Aggregating Employees for Incentives Opportunities, Organization- Wide Short- term Incentives.
11. Benefits and Services: Benefits Administration, Types of Major Benefits, Employees Benefits, Employees Services, Funding Benefits through a VEBA, Costing Benefits, Flexible Compensation/ Benefits Plan, Controlling Benefits Costs.

Basic Text:
1. Richard I. Henderson: Compensation Management in Knowledge- Based World, Pearson Education, London.
Reference Books:
1.   Dipak Kumar Bhattacharyya: Compensation Management, Oxford University Press.
2.   George T. Milkovich and Jerry M. Newman: Compensation, Tata McGraw-Hill Publishing Company
Ltd, New Delhi, India. (9th Edition)
3.  Gary Dessler: Human Resource Management, 12th Edition, Pearson Education Inc., 2011.
Pre-requisite: MHR 203  

 

MHR 407 Industrial Law and Labor Relations
3 hours/week, 3 credits

Through this course students will familiarize with the terms used in labor law, acquire knowledge regarding the practice of industrial law in Bangladesh. They will also be able to mitigate labor related problems effectively and efficiently.

Preliminary

Definition of various Law terms – retirement-partial disablement- officer- hours of work- factory- adolescent- gratuity- retrenchment- public utility services- trade union- discharge- go-slow- strike- shift- establishment- dismissal- wages- employer- collective bargaining agent- lay off- lock-out- industrial dispute- worker.

Industrial Relations in Bangladesh:

Historical evolution, major economic indicators in Bangladesh: country profile, GDP & GNP, Budget size, contributing sector in GDP, Employment status-self-employed, urban, rural, day labor etc., major industry wise workforce, RMG sector, and workforce in RMG, and workforce in EPZ.

Conditions of service and employment

Classification of workers and period probation-service book- form of service book- registration of workers and supply of tickets and cards- procedure for leave- stoppage of work Closure of establishment- right of laid off workers for compensation- retrenchment-punishment for conviction and misconduct- procedure for punishment Special provision relating to fine- termination of employment by workers- retirement of workers- grievance procedure.

Employment of adolescent

Provision of employment of children and adolescent-certification of fitness- restriction of employment of adolescent in certain work- employment of adolescent on dangerous machines- working hours for adolescent- notice of periods of work for adolescent.

Industrial disputes

Definition of ID, rules regarding dispute settlement according to Bangladesh Labor Law-2013 (amendment), dispute settlement mechanism in Bangladesh. Bipartite negotiation, conciliation, arbitration, right to lock out or strike, adjustment, role of labor Appellate Tribunal and high court division, preventing measures for avoiding industrial disputes.

Employee Participation

Define worker participation in management (WPM), rules regarding WPM, various forms of WPM. WPM in Bangladesh, establishment of participation fund and welfare fund, eligibility to benefits, companies engagement in more than one industrial undertaking.

Trade unions and industrial relations

Concept, procedures & theories of trade. Trade union in Bangladesh, Establishment of trade union in private & public sector, Procedure for registering trade union in Bangladesh.

Collective Bargaining

Concept of collective bargaining, rules regarding CB according to the Labor Law 2006/2013, legal framework of collective bargaining, process of CBA, practices of CB in Bangladesh.

Maternity benefits

Employment of women worker prohibited during certain period- payment of maternity benefit- procedure of maternity benefit- amount of maternity benefit.

Health and hygiene

Cleanliness- ventilation and temperature- lighting- drinking water.

Safety

Precaution in case of fire- hoists and lifts- revolving machinery- precaution against dangerous fume.

Working hours and leave

Daily hours-interval for rest or meal- weekly hours- notice of periods of work for adults and preparation thereof- sick leave- annual leave with wages-festival holidays.

Basic Text:
1. Ghosh, Piyali: Industrial Relations and Labor Laws, Mcgraw Hill Education.                            
Reference Books:
1. Sinha P.R.N.: Industrial Relations, Trade Unions and Labor Legislation.
2. B.D. Sing: Industrial Relations-Emerging Paradigms, First edition, New Delhi, 2004.
3. Arun Monappa: Industrial Relations, Tata McGraw-Hill Publishing Company Limited, New Delhi, 2002
4. Nirmal Chandra Paul : The Bangladesh Labor Code & Other Related Laws, 8th Edition, [English Version with Original Bangla Text], Shams Publications, Dhaka.
Pre-requisite: MHR 203 

 

MHR 409 Training and Development Management
3 hours/week, 3credits

This course will help the students to explain how training can contribute to companies’ competitiveness and how to assess training needs as well as design various methods of effective training programs. Students will further be able to calculate the cost of training initiatives and ROTI (Return on Training Investment) accurately.
 
1. Introduction to Employee Training and Development
What is Training – Designing Effective Training – The Forces Influencing Working and Learning – Economic Cycles, Globalization, Increased Value Placed on Intangible Assets and Human Capital, Focus on Linking to Business Strategy, Changing Demographics and Diversity of the Work Force, Talent Management, Customer Service and Quality Emphasis, New Technology, High-performance Models of Work Systems – Snapshot of Training Practices.

2. Strategic Training
The Evolution of Training’s Role, The Strategic Training and Development Process – Organizational Characteristics that Influence Training – Training Needs in Different Strategies – Models of Organizing the Training Department – Faculty model, Customer Model, Matrix Model, Corporate University Model, Business Embedded model – Outsourcing Training.

3. Needs Assessment
Why is Needs Assessment Necessary? – Who Should Participate in Needs Assessment? – Methods used in Needs Assessment – The Needs Assessment Process – Organizational Analysis, Person Analysis, Task Analysis – Competency Models.

4. Learning: Theories and Program Design
Learning Theories – Reinforcement Theory, Social Learning Theory, Goal Theories, Need Theories, Expectancy Theory, adult Learning Theory, Information Processing Theory – The Learning Process – Instructional Emphasis for Learning Outcomes – Considerations in Designing Effective Training Programs.

5. Transfer of Training
Training Design – Work Environment Characteristics that Influence Transfer – Climate for Transfer, Manager Support, Peer Support, Opportunity to use Learned Capabilities, Technological Support – Organizational Environments that Encourage Transfer – The Learning Organization, Knowledge and Knowledge Management.
6. Training Evaluation

Reasons for Evaluating Training – Overview of the Evaluation process – Outcomes Used in the Evaluation of Training Programs – Reaction Outcomes, Cognitive Outcomes, Behavior and Skill-Based Outcomes, Affective outcomes, Results, Return on investment – Determining Whether outcomes are Appropriate – Evaluation Practices – Evaluation Designs – Determining Return on Investment.

7. Traditional Training Methods
Presentation Methods – Lecture, Audiovisual Techniques – hands-on Methods – On-the-Job Training, Simulations, Case Studies, Business Games, Role Plays, Behavior Modeling – Group Building Methods – Adventure Learning, Team Training, Action Learning.

8. E-Learning and Use of Technology in Training
Technology’s influence on Training and Learning - Technology and Multimedia - Computer-Based Training – Developing Effective Online Learning – Mobile Technology and Training Methods, Distance Learning – Technologies for Training Support – Technologies for Training Administration

9. Employee Development
Approaches to Employee Development – Formal Education, Assessment, Job Experiences, Interpersonal Relationships - Development Planning Process – Company Strategies for providing Development.

10. Special Issues in Training and Employee Development
Training Issues resulting from The External Environment – Legal Issues, Cross-Cultural Preparation, Managing Work Force Diversity – Training Issues Related to Internal Needs of the Company – Basic Skills Training, Life Long Learning, Melting the Glass Ceiling, Joint Union-Management programs, Succession Planning, Training and Pay System.

11. Careers and Career Management
Why is Career Management Important? – What is a Career? – A Model of Career Development – Career Management Systems – Roles of Employees, Managers, Human Resource Managers, and the Company in Career Management – Evaluating Career Management Systems.

12. Special Challenges in Career management
Socialization and Orientation – Career Paths, developing Dual-Career Path, and Career Portfolios – Skill obsolescence – Balancing Work and Life – Company Policies to Accommodate Work and Non-work.

Basic Text:
1. Raymond A Noe and Amitabh Deo Kodwani: Employee Training and Development, Tata McGraw Hill Education Private Limited, New Delhi.
Reference Books:
1. P. Nick Blanchard and James W. Thacker: Effective Training: System, Strategies, and Practices, Fourth Edition, Pearson Education, Inc.
2. Gary Dessler: Human Resource Management, 12th Edition.
Pre-requisite: MHR 203 

MHR 411 Change Management
3 hours/week, 3credits
This course provides essential information on the management of change in the organizations. The changes include structural, cultural and process change, as well as changes that aim to cut costs. As change is the part of organizational demand so students must know how to anticipate, catalyze and mange changes in the workplace.

1. Organizational Change Management
Understanding Organizational Transformation, Transformation Strategies, Process of Organizational Transformation, Nature of Organizational Change, Perspectives of Organizational Change.

2. Models of Organizational Change
Process-based Change Models, Content-based Change Models, Individual Change Models, Integration of Change Models

3. Communicating Change
Need for Communicating Change, Factors Involved in Communicating Change, Methods and Techniques for Communicating Change, Role of Top Management in Communicating Change

4. Process of Change Management
Change Management Process, Phases of the Change Management Process, Change Management Process Control

5. Resistance to Change
Concept of Resistance to Change, Forms of Resistance, Reactions to Change, Resistance to Organizational Change Initiatives, Overcoming the Resistance to Change, Techniques to Overcome Resistance

6. Implementing Change
Implementation of Change, the Delta Technique, Developing an Implementation Plan, Gaining Support and Involvement of Key People, Developing Enabling Organizational Structures, Celebrating Milestones

 7. Strategies for Implementing Change
Introduction, Types of Change Management Strategies, Factors Affecting the Choice of a Change Strategy, Formulating and Facilitating Change, Facilitating Change, Implementing Change

8. Leading Changes
Visionary Leadership, Leadership Framework, Creating Shared Vision, Role of Leaders in the Phases of Organizational Change

9. Maintaining Organizational Effectiveness
Meaning of Organizational Effectiveness, Difference between Effectiveness and Efficiency, Approaches to Organizational Effectiveness, Perspectives of Organizational Effectiveness, Factors in Achieving Organizational Effectiveness

10. Evaluating Organizational Change
Concept of Monitoring and Evaluation, Measurement and Methods of Evaluation, Feedback Process, Continuous Incremental Change

11. Change Agents
Meaning and Concept of Change Agents, Types of Change Agents, Role and Competencies of a Change Agent, Change Agent Styles, Areas that Change Agents can Change
12. Culture and Change

Introduction, Concept of Organizational Culture Dimensions of Culture, Type of Culture, Assessing Organizational Culture, Role of Culture in Managing Change

13. Individual Change
Need for Individual Change, Personality and Change, Learning and Individual Change, Approaches to Individual Change, Implications of Change in Individuals

14. Organizational Learning and Learning Organization
Concept of Organizational Learning, Process of Organizational Learning, Types of Organizational Learning, Disciplines Practiced in Organizational Learning, Concept of Learning Organizations, Individual Skill Sets in Learning Organizations

Basic Text:
1. Barbara Senior: Organizational Change  , 3rd edition (any latest edition) FT/Prentice Hall.                                         
Reference Books:

  1. Robbins, S.P. & Judge, T.A:.  Organizational Behavior, T.A. 15th edition, Prentice- Hall.
  2. Tidd, John Bessant, Managing Innovation: Integrating Technological Market and Organizational Change, 5th Edition.
  1. Dean Anderson, Beyond Change Management: How to Achieve Breakthrough Results through

 Conscious Change Leadership, 2nd Edition 2010.

  1. Cummings, Thomas G. & Christopher G. Worley (C & W): Organization Development and Change, 9th

Edition, West Publishing Co.: Minneapolis/St. Paul, 2008.

Pre-requisite: MHR 203 

 

MHR 413  Strategic Human Resource Management
3 hours/week, 3credits.
The course provides students with a comprehensive review on strategic human resource management concepts and techniques in an understandable form. This course will also stretch opportunities for the students to familiarize with the definition and purpose on strategic human resource management issues e.g. employment practices, reward system etc. by viewing them from strategic prospective.

Introduction, Context of SHRM

Definition of HRM, strategy, strategic management and strategic human resource management, strategic role of HR.

Conceptualization of SHRM

Propositions of SHRM, principles and aims, concepts and perspectives of SHRM, the best-fit and best-practice approach.

Strategic role of HRM

Strategic v/s traditional HR, barriers to strategic HR, the strategic partner model, remodeling HR.

Human Capital Management (HCM) Strategy

Aims, roles, links between HCM and business strategy, developing HCM strategy.

High -Performance Strategy

Definition, characteristics, components, impact of high-performance work system, developing high-performance work strategy.

CSR Strategy

Definition of strategic CSR, CSR activities, rationale, developing CSR strategy.

Organizational Development Strategy

Definition, strategies, assumptions and values, activities incorporated in the OD strategy, strategies for organizational transformation.

Knowledge Management Strategy

Definition, types, sources, process, approaches, components, strategic issues.

Talent Management Strategy

Definition, process, development of talent management strategy.

Reward strategy

Definition, rationale, characteristics, structure, content, guiding principles, developing reward strategies, effective reward strategy.

Employee relation strategy

Definitions, concerns, directions, background, policy options, formulation of employee relation strategies, employee voice strategies.

Basic Text:
1. Michael Armstrong: Strategic Human Resources Management, Kogan Page (London & Philadelphia)
Reference Books:

  1. Jaffrey, A. Mello: Strategic Management of Human Resources, Cengage, 3rd Edition. India.
  2. Agarwal, Tanuja: Strategic Human Resource Management. 2nd Edition. Delhi: Oxford University Press.
  3. Alan Nankervis; Robert Compton and Marian Baird: Strategic Human Resource Management, Thomson, Fourth Edition.

Pre-requisite: MHR 203 

 

MHR 415 Negotiations and Conflict Management
3 hours/week, 3credits.
The basic objective of this course is to manage conflicts in the organization. The study of this course will help to attain and maintain a moderate amount of substantive conflict. Additionally, this will enable the organizational members to learn and use the various styles of behavior, such as integrating, obliging, dominating, avoiding, and compromising, for handling different conflict situations effectively.

1. Introduction to Conflict Management
Different schools of thought on conflict, components of conflict, models of conflict, conflict and performance.

2. Levels of conflict
Intra-personal conflict, interpersonal conflict, group conflict, organizational conflict.

3. Sources of conflict
Sources of intra-personal conflict, sources of interpersonal conflict, sources of group conflict and sources of organizational conflict.

4. Managing interpersonal conflict
The Thomas conflict resolution approach, behavioral style and conflict handling, the Coiser Schank model of conflict resolution, collaboration and conflict resolution, dealing with difficult and boss, one to one dispute resolution.

5. Managing team and organizational conflict
Techniques to resolve team conflict, strategies to resolve organizational conflict, effective listening and dialogue skills, humor and conflict resolution.

6. Negotiation
Types of negotiations, negotiation process, factors responsible for making negotiation, tricks used in negotiation process, methods of counter negotiation techniques, issues in negotiation.

7. Third party conflict resolution
Mediation, arbitration, alternative dispute resolution, managerial dispute resolution.

 8. Conflict resolution process
Questionnaire for assessing potential conflict, check list for sources of conflict, conflict dynamics analysis, analysis of consequences.

9. Developing effective interpersonal skills
Assertive behavior and conflict handling, perception and conflict, understanding self: Johari window, transactional analysis and conflict handling.

10. The paradox of conflict and creativity
Need for increasing conflict in organization, conflict and creativity, stimulating conflict through idea generation, introducing conflict and making work environment creative.

11. Assessing the cost of workplace conflict
Effect of conflict on organizational performance, cost of viable and effective methodology to assess, dimensions of costs of conflict.

12. Dealing with personality conflicts and problem employees: Personality conflict in workplace, personality types and response to situation, conflict handling styles, recognizing  and handling of problem behaviors

Basic Text:
1. Eirene Leela Rout and Nelson Omiko: Corporate Conflict Management: Concepts and Skills, Prentice Hall of India, New Delhi, India, Latest edition
Reference Books:
1. M. Afzalur Rahim: Managing Conflict in Organizations, Quorum books, Westport, Connecticut, USA, Latest edition
2. Thompson, L.L.: The Mind and Heart of the Negotiator. Upper Saddle River: PrenticeHall.2. 2012.
3. Brett, J.M. Negotiating globally: How to Negotiate Deals, Resolves Disputes, and makes Decisions Across Cultural Boundaries. San Francisco: Jossey-Bass. 2001.


Pre-requisite: MHR 203 

 

  1. COURSES IN INTERNATIONAL BUSINESS

 

IBS 401 Comparative Economic Systems and International Trade
3 hours/week, 3 credits
The course discusses the varying economic systems of different countries of the world and its impact on international trade. However, it will particularly look in to the post communism trends of international economies and implication of free market economic policies as are gradually being adopted by most of the countries.

1. Introduction
Definition of Economic System-Types of Economic System: Command, Market and Mixed Economy-Means and methods of a Market Economy.
2. National Differences in Economic Development
Micro economic and Macroeconomic factors -GNP per capita -GDP per capita-Economic growth-Amartya Sen Broader conceptions of Economic Development.
3. The nature of Economic Transformation
The nature of economic transformation-Post communism economic transformation-Deregulation -privatization-change in legal system-Internationalization of domestic economy-Factors encouraging expansion of international trade-Benefits, cost and risk of doing business globally.
4. Economic Development performance and potential
Assessing Economic Development performance and potential of a) Developing countries, b) emerging economies and c) developed countries-BRIC economies on NNP, GPI and HDI
5. Development of the World Trading System
The World Trading System- Protectionism to Trade liberalization -GATT and its transformation to WTO- Functions, scope, principals, provision structure and principles of WTO -Trade Related Aspects of Intellectual Property Rights- MFN-Exceptions to MFN principles.
6. International Economic Analysis
World Bank 214 discrete economic environment comprising 188 countries and 26 economies along 4 dimensions: System complexity Market dynamism, Market Interdependence and Data Overload- Economic freedom: Rule of law, Limited Government, Regulatory Efficiency and open markets;-Types of Economic System: Market, Mixed and Command economy analysis.
7. Contribution of IB
Reasons for growth in IB-Globalization of Market-Globalization of Production-Income distribution-Poverty Alleviation - Job creation-Environment -Management implication-National sovereignty - Quality of life.

Basic Text:
1. Charles W.L. and G. Tomas M. Hult: International Business, Competing in the global market place  12th edition, McGraw Hill.
Reference Books:
1. Rosefielde: Comparative Economic System: Culture, Wealth and Power in the 21st century  1999-2019 edition, John Wiley and Sons, Inc.
2. Frederick Pryor: A guidebook to the comparative study of the economic system –Vol. 10, Prentice Hall New Jersey.
Pre-requisite: IBS 301 

IBS 403 International Marketing
3 Hour/Week, 3 credits
The objective of this course is to acquaint the students with the basic concepts, processes, principles, analytical tools, and techniques of International Marketing. In addition, focusing on basic elements and applying processes in the global environment will be the ultimate goal of this particular course.

1. Introduction
International Marketing Defined, International Marketing Task, Self-Reference Criteria, Developing Global  
Awareness, Being International, International Marketing Concepts.
 2. The Dynamic Environment of International Trade
Stages of International Marketing Involvement, Balance of Payments, Current Account, Balance of Trade,
Protectionism, Trade Barriers, Monetary Barriers, GATT, WTO.
3. Cultural Dynamics in Assessing Global Markets
Elements of Culture, Cultural Knowledge, Cultural Borrowing, Resistance to Change.
4.  The Political Environment
Sovereignty of Nations, Stability of Government Policies, Nationalism, Political Risks of Global Business,
Assessing Political Vulnerability, Strategies to Lessen Political Risks.
5.  Developing a Global Vision through Marketing Research
Research Process, Defining the Problem, Setting Objectives, Problems of Availability and Use of Secondary   
data, Gathering Primary Data, Problems of Gathering Primary Data,
Problems in Analyzing & Interpreting.
6.  Emerging Markets
Marketing & Economic Development, Stages of Economic Development, NICs, Objectives of Developing    
Countries, Marketing in Developing Countries.
7. Global Marketing Management
Planning in Global Markets, Planning Process, Alternative Market Entry Strategies.
8. Creating Products for Consumers in global markets
Global Brands, National Brands, Private Brands, Quality Defined, Products & Culture,
Innovative Products & Adaptation, Diffusion of Innovations, Degree of Newness, Analysis of Product Component.
9. International Distribution Systems
Distribution Patterns, Alternative Middleman Choices, Factors Affecting Choice of Channels
10. The global advertising & promotion
Global Advertising, Creative Challenges, Media Planning & Analysis, Sales Promotion.
11. Pricing for International markets
Pricing Policy, Approaches to International Pricing, Price Escalation, Dumping, Leasing, Countertrade,
Administered Pricing.
12. The Country Notebook- A Guide for Developing a Marketing Plan.

Basic Text:

  1. Philip R. Cateora, John L Graham: “International Marketing”, 10th Edition, Irwin / McGraw-Hill,

Reference Books:

  1. Zyenep, B. W. & Gerhard, W. : “International Marketing Compact”. Linde Verlag, Wien. 2014.
  2. Michael R Czinkota, & Ronkainen A. Ilkka: “International Marketing” Cengage Learning, 10th edition, 2012.

Pre-requisite: IBS 301 

IBS 405 International Trade Management, Strategies and Agreements
3 hours/week, 3 credits
The course focuses on the management challenges associated with developing strategies and managing the operations of companies whose business activities spread over more than one nation. This course elaborates the management mechanism including the global expansion strategies undertaken by firms competing around the world, the merits and demerits of the strategies and the factors that affect firm choice of global strategies, International Organization structure and its integration with the strategies and modes of entry are core issues of the following unit. Other relevant issues include analytical study of contemporary international trade agreements, the economic and social features of signatories, advantages and disadvantages of entering into such trade agreements

1. Introduction
Concepts of global strategy- Factors to consider when choosing a strategy- value creation, strategic positioning- location economies- experience effects- learning effects and economies of scale- cost pressure and local responsiveness.
2. Global strategies
Types of global strategies for competing in the global market place - Global Standardization Strategy - Localization strategy - Transnational Strategy and-International Strategy.
3. The Organizational of International business
Definition of organization architecture-Elements of organization architecture: Structure, Control systems, Processes, Culture an- Functional structure of International Divisions.
4. Synthesis of structure with strategy
Correlation: Strategy and architecture and performance- Structure supporting Global Standardization Strategy,  localization strategy, Transnational Strategy and International Strategy.
5. Entry Strategies and strategic Alliances:
The three basic decisions firms make when they decide on foreign expansion-Modes of Entry- factors influencing choice of entry- merits and demerits of modes of entry-acquisition- green field and strategic alliances.
6. Export and Counter Trade
Export and Import financing- Letter of Credit- draft- Bill of Lading- international trade transaction- Counter trade: Barter, Counter Purchase, Switch Trading, Compensation and Buybacks.
7. Global Human Resources Management
Strategic role of HRM in IB- Staffing Policy: Critical analysis of Ethnocentric, Polycentric and Geocentric Approach-advantages and disadvantages- Expatriate management- Management development training programs- Performance Appraisal Systems- Compensation Labor welfare and Relations Management.
8. Global Trade Agreement
Regional Economic Integration: Definition- levels of REI-Free Trade Area, Custom Union, Common Markets and Economic Union- Effects of REI, advantages and disadvantages of REI- case studies on NAFTA, EU and SAARC.
9. Bangladesh and Regional Economic Integration (REI)
History Pattern and scope of Bangladesh foreign trade agreements.

Basic Text:
1. International Business Strategy in emerging country markets by Hans Jansson, Linnaeus University, Sweden.
Reference Books:
1. International Marketing Management, Philip Kotler Prentice-Hall International, Inc Prentice-Hall International, Inc
2. International Marketing (Analysis and strategy): Sak Onkvisit & John J Shaw, Pearson Education Asia Ltd and Tsinghua University Press.
3. Global Strategy and Management by Paul N.Gooderham, Birgitte, Kirsten Foss, 2019 edition.
Pre-requisite: IBS 301 

IBS 407 Legal and Political Economy of International Trade
3 hours/week, 3 credits
This course aims at providing an understanding of international business from a global perspective comprising of international laws regarding trade disputes arbitration, international trade bodies and their role in the legal system, International arbitration bodies and their jurisdiction and functions in resolving trade disputes.
1. The Political Environment:
Political Ideologies- spectrum (democracy to totalitarianism) -classes and characteristics of political risk across the world from systematic to catastrophic risk with examples.
2. The Legal Environment
Types of Legal System-Common Law, Civil Law, Theocratic, Customary and mixed law-   Modern Legal System: Constitutional Law, Criminal Law and Civil Law and Commercial Law.
3. Legal issues in International Business
Starting a business- entering and enforcing contracts- hiring and firing workers,-Labor welfare - wage consideration -closing a business.
4. Strategic legal concern managers face worldwide
Product origin - local content- market place behavior- legal jurisdiction- product safety and liability - Intellectual property protection.
5. International Economic Analysis
World Bank 214 discrete economic environment comprising 188 countries and 26 economies along 4 dimensions: System complexity Market dynamism, Market Interdependence and Data Overload- Economic freedom: Rule of law, Limited Government, Regulatory Efficiency and open markets- Types of Economic System: Market, Mixed and Command economy analysis.
6. Government Policy and International trade
Political and Economic rationale for government intervention in international business, strategic trade policy of government supporting domestic industries.
7. Instrument of Trade Policy
Tariff - Non-Tariff Barriers: Subsidies and Import Quotas, Voluntary Export Restraint, Export Tariff, Local Contents Requirement, Administrative Policies and Antidumping Policies.

8. Development of the World Trading System
Protectionism to Trade liberalization -GATT and its transformation to WTO- Functions , scope, principals ,provision structure and principles of WTO- Trade Related Aspects of Intellectual Property Rights, MFN principles- Exceptions to MFN principal and WTO consideration for developing countries and settlement of trade dispute.
9. International Trade dispute and arbitration
International Trade dispute and arbitration and jurisdiction: Role of WTO and ILO.

Basic Text:

  1. International business environment and operation by Daniels, J., Radebaugh, L., Sullivan, D. International Business: environment and operations, 15th edition.

Reference Books:

  1. The Political Economy of International Trade Law: Essays in honor of Robert E. Hudac, 1st edition, Cambridge University Press.
  2. Raj Bhala: Legal and Political Economy of International Trade, Carolina Academic Press

Pre-requisite: IBS 301 

 

IBS 409 International Economies
3 hours/week, 3 credits
The course covers the concept of comparative advantage gains from trade, standard and alternative trade theories, monopoly and cartels; economic integration, factor movement balance of payment and adjustment policies, flexible and fixed exchange rates, international monetary system, international aid in economic development, international lending and technical assistance programs:

1.  An overview of trade theories
IB theories: Theory of Absolute and Comparative Advantages, Neo-Classical-Modern Approaches to International Business: PLC, Factor proportion, Michael E. Porter Diamond and  Paul Krugman New Trade Theory.
2. Regional Economic Integration (REI)
Definition of REI- levels, and logic for and against regional integration- bilateral and multi trade agreement.
3. Exchange Rate
Definition- Foreign exchange rate determination -market risk management- Spot and forward -quotation -market rules direct and indirect quotes bid and ask- speculation- arbitrage in Forex- currency forwards -currency option-, futures and swaps.
4. International Monetary System
Finance function in global business scenario-currency convertibility -forex reserve- BO-, Bilateral and multilateral agreements relating to financial transaction - sovereign rating.
5. International Accounting and taxation
International Accounting and taxation-Case studies on Currency Crisis: Consolidation of Accounts, International Tax Law and Transfer Pricing.
6. International sources of finance
Sources of fund for the firm and international financing decision: Bond pricing fixed and floating Rate Notes -Loan agreements - negotiations and budgeting.
7. International aid in economic development:
Background statistics on overseas aid - Types of Aid- relationship with overseas aid and economic development - Case studies explaining aid programs across the world.
8. International lending and technical assistance program
Scope and objectives of IBRD, WB and IMF, ILO, etc.
Basic Text:

  1. Steve Suranovic: International Economics: Theory and Policy, Saylor Foundation

Reference Books:

  1. International Management: Managing across borders and cultures text and cases, 9th edition by Helen Deresky, Pearson Publication.
  2. Comparing Economic System in the twenty first century by Gregory Stuart, 7th edition.

Pre-requisite: IBS 301 

 

 

IBS 411 International Finance
3 hours/week, 3 credits
The course deals with the nature and scope of international finance, financial environment, and their implication for business enterprise. Source of mechanism and instruments of international finance are covered. It also discusses exchange rates and policy issues, spot, forward and swap transactions of exchange, instruments of international payments, balance of payment, import and export financing and risk management, arbitrage, purchasing power parity.

1.  Introduction to International Finance
Definition of international finance; basic concepts of foreign exchange and monetary transaction - Open and close economy - Importance of international finance - Overview of financial globalization - Agents in financial globalization - Benefits, risks and effects of financial globalization - Role of government - Money and capital market.
2. International Flow of Funds
Foreign Exchange and exchange rates - Balance of payments (BOP) -current account and capital account, Bop imbalance, BOP crisis of currency crisis, correcting BOP crisis, Foreign exchange markets - Speculation, hedging and arbitrage - Players in foreign exchange market - International capital flows.
3. Spot Markets for Foreign Currency
Definition of Exchange Rates  - convention: home currency per unit of foreign currency - The indirect quoting convention - Bid and ask rates - Primary rates vs. cross rates - Major markets for foreign exchange- how exchange markets work, markets by location and by currency, markets by delivery date - Translating FC Figures: Nominal rates, PPP rates, and Deviations from PPP- the PPP rate, commodity price parity, the real exchange rate and (deviations from) absolute PPP, the change in the real rate and (deviations from) relative PPP.
4. Understanding Forward Exchange Rates for Currency
Introduction to forward contracts - The relation between exchange and money market - The law of one price and covered interest parity.
5. Government Influence on Exchange Rates
Exchange rate systems –fixed, free floating, managed, pegged exchange rate systems - Foreign exchange debt and stock markets - Government intervention- reasons, direct intervention and indirect intervention - Tools of intervention.
6. Using Forwards for International Financial Management
Practical Aspects of Forwards in Real-world Markets- Quoting Forward Rates with Bid-Ask Spreads - Using Forward Contracts (1): Arbitrage (2): Speculation (3) Hedging contractual exposure (4): Minimizing the impact of market imperfections.
7. Markets for Currency Swaps
The Fixed-for-Fixed Currency Swaps- motivations for undertaking a currency swap, characteristics of the modern currency swap - Interest Rate Swaps- coupon swaps (fixed-for-floating), base swaps - Cross-Currency Swaps.
8. Foreign exchange (Forex) markets ticks and forecasting
The behavior of spot exchange rates - why levels of (log) exchange rates have bad statistical properties, changes in log rates: findings - PPP Theory and the behavior of the Real Exchange Rate- issues with PPP tests, computations and findings - Exchange rates and economic policy fundamentals - the monetary approach to the exchange rate - The forward rate as a black-box predictor- verifying the forward rate’s performance as a predictor, statistical analysis of forecast errors: computations and findings - Forecasts implied by central bank interventions.
9. Measuring Exposure to Exchange Rates
The concepts of risks and exposure in a brief - Contractual-exposure hedging and its limits - Measuring and hedging of operating exposure - Variance approach to measuring and hedging operating exposure.
10. Managing Credit Risk in International Trade
Payment modes without bank participation- cash payment after delivery, cash payment before shipping, trade bills - Documentary payment modes with bank participation- documents against Payment, documents against acceptance, obtaining a guarantee from the Importer’s Bank: The Letter of Credit - Other standard ways to cope with default risk.
11. International Fixed-Income Markets
“Euro” Deposits and Loans- historic, proximate causes of Euro money’s growth, comparative advantages in the medium Run, international deposits, international credits and loans - International bond & commercial-paper markets, Eurobond markets, institutional aspects of the international bond market, commercial paper.
12. Setting the Cost of International Capital
The link between capital-market segmentation and the sequencing of discounting and translation- The Single-Country CAPM- determination of portfolio return by asset return, discussion on how portfolio choice affects mean and variance of the portfolio Return, Efficient Portfolios, Interpretation of the CAPM, Uses of the Single-Country CAPM - International diversification and the traditional CAPM - The N-country CAPM.

Basic Text:
1. Piet Sercu: “International Finance: Putting Theory into Practice”  
Reference Books:
1. Jeff Madura: “International Financial Management” 7th edition.

  1. Jeff Madura “International Corporate Finance”  10th Edition.
  2. Pre-requisite: IBS 301 

 

IBS 413 Bangladesh in International Business
3 hours/week, 3 credits
This course aims at providing an understanding of international business from a global perspective keeping Bangladesh in mind. It focuses on the competitiveness of Bangladesh in the global arena namely in the export market, including sectoral performance, patterns of trade, trade policies, mechanism of Government interventions and management challenges associated with developing strategies and managing the operations of Bangladeshi companies whose business activities spread over more than one nation. On successful completion of this unit a learner will acquire knowledge regarding:

 

1. Introduction
Bangladesh Development Index- GNI Analysis, HDI, objectives and scope of International Business -Pattern and growth of International business- Forces driving international business - Sectoral contribution (Agriculture, Manufacturing and service) to international Business.
2. Forms and Modes of IB in Bangladesh:
Modes of trade in Bangladesh- Trade theories and Bangladesh- culture and legal framework of Bangladesh influencing IB.
3. Bangladesh export and import scenario and Balance of Payment analysis
IS-LM model of income determination, Historical Analysis of BOP: Current account and capital account- official reserve of BOP- historic analysis of BOP state of Bangladesh- Terms of Trade (ToT) - Revealed Comparative advantage of Bangladesh (RCA) - Sectoral RCA ranking- Tariffs and imports by products group, country wise export earnings and export growth.
4. Export and Import policies of Bangladesh
The import and export Act of Bangladesh including general and specific provision and conditions of import and export, Objectives, Strategy and Scope and major issues and challenges of the Export Policy (2015-2018).

5. Regional Economic Integration (REI) and Bangladesh
Definition of REI- levels, and logic for and against regional integration-, bilateral and multi trade agreement with Bangladesh and steps for enhanced regional integration- Bangladesh and SAARC.
6. WTO and Bangladesh
GATT and its transformation to WTO, structure and principles of WTO, Trade Related Aspects of Intellectual Property Rights, MFN principles, WTO TRIPS Agreement: Exceptions and WTO consideration for developing countries including Bangladesh.
7. ILO and Bangladesh
History, scope, convention, principles, activities of ILO in Bangladesh- Contribution in Bangladesh- Current Status and Evolution of Industrial Relations System influencing IB including Minimum wage, Labor law-2006, etc.
8.  FDI in Bangladesh:
Historic Pattern and sectoral contribution, factors attracting FDI in Bangladesh- Economic rationale of FDI-Types and forms of FDI- Foreign and joint investment in Bangladesh and cost and benefits of FDI-ways of encouraging FDI: Govt. intervention.

  1. Tax exemptions and incentives for foreign investors and exporters in Bangladesh:

Government provision for foreign investors in Bangladesh and facilities and incentives are provided by Bangladesh Export Processing Zones Authority (BEPZA).
10.  Competitiveness in international business
International trade theories how it is related with the scenario of Bangladesh- Porters diamond theory implication: determinants of national competitive advantage- Global competitive Index ranking of Bangladesh- policy interventions to improve global competitiveness - Case studies on RMG, Pharmaceutical, Leather, ceramic industry.

Basic Text:

  1. Daniels, J., Radebaugh, L., Sullivan, D. International Business: environment and operations, 15th edition. Prentice Hall

Reference Books:
1. John J. Wild : International Business - 8th edition, Pearson
2. Related Reading materials from journal and newspaper articles such as Global Competitive Index published by World Economic Forum and Export and Import Policy 2017-2018, etc.
Pre-requisite: IBS 301 

IBS 415 Global Supply Chain Management
3 hours/week, 3 credits
This course explores the key issues associated with the design and management of Global Supply Chains (GSC). GSC is concerned with the efficient integration of Global suppliers, factories, warehouses and stores so that products are distributed to customers in the right quantity and at the right time. This course requires the student to assess the role of the organization in a Supply Chain and the evolution into a Global Supply Chain and how to allocate resources to optimize the organization's role and performance in a Global Supply Chain. Topics include conducting an extensive review of the principles of Supply Chain, then evolving into the foundations of Global Supply Chain Management (GSCM), Optimization of the GSCM Efficiency and Global Supply Chain Redesign from the perspective of all the elements of supply chain and the value starting from inventory: inbound and outbound logistics, production planning, sales, distribution, marketing and management, etc. This course compels students to explore deeper understandings of the concepts on warehouse design, inventory management, transportation optimization, information technology, emergency responsiveness and the supply chain for manufacturing.

1. Supply Chain Management (SCM)
Definition-Components of SCM: Inventory Management -Ware housing-inbound and outbound logistics-Production-Operations Management-Distribution-transportation-sales and Marketing-Market entry mode.

2. Introduction to Global supply chain Management (GSCM):
Definition-Globalization of production-Reasons and Pattern with case studies-importance of Global Supply Chain Management decisions-decision criteria: where to produce: country factors –technological factors: Fixed cost, minimum efficient scale, flexible manufacturing and mass customization-Production factors - Product features-locating production facilities-strategic role for production process-hidden cost of foreign locations.
3. Global Supply Chain Functions and Value Chain:
Global logistics-Global distribution center management-global inventory management-packaging –transportation-Introduction to value chain components.
4. Design of Supply chain
Analysis of transportation- communication- utilities -technology infrastructure-Supply chain security, risks-Legal considerations, international contracts and insurance issues-Commercial documents and customs clearance-International commerce terms (incoterms).
5. Leveraging Logistics in Global Supply Chains
How to design a global logistics strategy-Managing global inventory-Global packaging and materials handling-Understanding of global distribution centers-Ocean, air, land and intermodal transportation-Logistics Infrastructure-Global Trade Logistics-Warehousing Networks-Global Trends in Packaging and Material Handling-Containerization-Intermodal Transportation
6. Operations of global Supply Chain
How to create a global operations strategy-Strategic make or buy decisions in global supply chains-Total cost analysis in global supply chains-Process-based quality standards-Comprehension of the Supply Chain Operations Reference Model-Using a first-party logistics (1PL), 2PL, 3PL, 4PL, 5PL supplier-Global trends in packaging -Exploration of the many daily decisions made to operate a global supply chain-Exploration of the issues affecting how these decisions are made, how different cultural influences make the same decisions, and how these decisions affect global supply chain performance. Supply chain operational decisions are:
Transportation routing and scheduling decisions, Inventory policy decisions, Contracts and international arbitration andTrademark, protection of intellectual property
7.  Global Purchasing
Key elements of a global purchasing strategy-How to move from international to global purchasing-Types of global purchasing strategies-Strategies for outsourcing and offshoring-Selecting suppliers and designing global supplier networks-Outsoucing-insourcing-offshoring-offshore outsourcing-Near shoring-co-sourcing-role of just in time inventory-information technology-case study on Alibaba and Amazon’s supply chains
8.  Management of Global Supply Chain
Organogram and Hierarchy of global business- strategic role of HRM in GSCM: people, Structure, incentives and control, process and culture-staffing policies: Ethnocentric, Polycentric and geocentric-expat selection training-performance appraisal and compensation management.
9.  Global Marketing
Globalization of Markets-brands-market segmentation-product attributes-the effect of culture, economic development, technical standard-retail concentration-channel length and exclusivity-quality and distribution strategy: push Vs pull strategy
10. Global Marketing Mix
Product Strategy-Distribution Strategy-Communication strategy-Pricing Strategy-Regulatory influences on Prices: Antidumping regulations and competition policy-International Market Research.
11. Contemporary issues in global supply chain
Supply Chain Analytics and its Application-Digital Transformation of Supply Chain - Supply Chain Sustainability - Performance Benchmarks for Competitive Advantage Supply Chain Security Issues-International Trade Contracts-Financing Global Trade and Insurance Issues-Commercial Documents, Letter of Credit, Customs Clearance and EDI and International Trade Practices.

Basic Text:
1.  World Class Supply Chain Management, seventh edition, David N Burt; published by McGraw Inc.
Reference Books:
1. Supply Chain Management: Strategy, Planning and Operation. By Sunil Chopra and Peter Meindl. Fourth edition published by Prentice-Hall, Inc.
2.International business environment and operation by Daniels, J., Radebaugh, L., Sullivan, D. International Business: environment and operations, 15th edition.
Pre-requisite: IBS 301 

6. COURSES IN MANAGEMENT INFORMATION SYSTEM (MIS)

MIS 401 Business Data Communications

3 hours/week, 3 credits
This course covers different standards, media, transmissions, local area network (LAN) and wide area network (WAN) interconnections etc. used in data communications. This course will give an understanding of how information systems become integrated.

1. TCP/IP and OSI
The Open Systems Interconnections (OSI) Protocol Architecture
2. Data Transmission
Signals for Conveying Information – Electromagnetic Signals – Analog Signals – Digital Signals      Transmission   
Impairments and Channel Capacity – Guided Media - Unguided Media – Channel Capacity
3. Transmission Media
Guided Transmission Media – Twisted Pair – Coaxial Cable – Optical Fiber. ireless Transmission – Terrestrial  
Microware – Satellite Microwave – Optical Fiber versus Satellite Communications – Radio – Infrared
4.  Data Communications Fundamentals
Asynchronous and Synchronous Transmission
5.  Transmission Efficiency
The Need for Transmission Efficiency (Multiplexing and Compressing)
6.   Approaches to Networking
LANs, MANs, and WANs – Switching Techniques – Circuit-Switching Networks – ISDN – Packet-Switching Networks – X.25 – Traditional Wide Area Network Alternatives
7.   Wide Area Networks
Wide Area Networking Alternatives – Frame Relay – Asynchronous Transfer Mode (ATM).
8.   Wireless Networks
Mobile Telephony – Advanced Mobile Phone Service – Global System for Mobile Communications – Third-Generation Wireless Communication – Satellite Communication – Iridium: A Third Generation Satellite System.
9.  Local Area Network Technology
Background – LAN Configuration – Topologies and Transmission Media – LAN Standards – Bridges   
– Layer 2 and Layer 3 Switches.
10. LAN Systems
The Emergence of High-Speed LANs – Ethernet – Token Ring – Fiber Channel – Wireless LANs
11. Network Management
Network Management Requirements

Basic Text:

  1. William, S.:  Business Data Communications, Publisher: Pearson Education Asia

Reference Books:

  1. David A. Stamper.:  Business Data Communications, The Benjamin/Cummings Publishing Company, Inc.
  2. Jerry FitzGerald, Alan Dennis, Alexandra Durcikova: Business Data Communications and Networking, 12th Edition, Wiley publishing company

Pre-requisite: MIS 203 

MIS 403  Web Development
3 hours/week, 3 credits

This course covers how to design, develop, and format Web pages; link a Web page with other pages; add graphics and multimedia in a Web page etc. If also includes how to prepare Web site for businesses.

1. Learning about HTML, the Web, and the Internet
Getting There: URLs
2. Starting with HTML Basics
HTML Example – Introducing HTML Elements – Learning the Basic Structure Elements of HTML – Learning the Two Categories of Body Elements – Creating First Real HTML Page – Viewing Pages in Different Browsers – Viewing the HTML Source – HTML’s Rules of Nesting.
3. Beautifying HTML Documents
Arranging HTML Tags – Changing Color Scheme with Body Elements Attributes – Changing Fonts with the Font Element – Creating a More Advanced HTML Page.
4. Classifying Site with Head Section Elements
Classifying HTML Document with DOCTYPE – Understanding the Head Section Elements – Specifying Language Information for Documents.
5. Formatting the Body Section of Pages
Using Block-Level Elements to Structure Documents – Using Text-Level Elements – Using Font-Style Elements – Using Phrase Elements – Marking Changes with the Ins and Del Elements.
6. Stepping Out: Linking Your Way Around the Web
Creating an External Link – Using Anchor Elements with Other HTML Elements – Creating an Internal Link – Jumping to a Named Anchor with Internal Links – Verifying and Maintaining Links
7. Catching the Colors – Adding Graphics
Adding Graphics with the Image Elements – Using Image Element Attributes – Using Images as Links – Creating Image Maps – Working with Image Files.
8. Making Pages Sing: Multimedia
Getting Multimedia to Work with Browser – Understanding Sound Formats – Understanding Video Formats – Employing Other Multimedia Formats – Adding Multimedia to Web Pages – Using Plug-ins.
9. Formatting Site with Cascading Style Sheets
Understanding Style Sheets – Seeing Style Sheets in Action – Understanding CSS1’s Advantages and Limitations – Making HTML and CSS1 Work Together – Learning How CSS1 Works – Using CSS1 Properties.
10. Programming with Applets, Active Scripts, and CGI
Understanding Active Scripts and Applets – Understanding and Using JavaScript – Understanding VBScript – Understanding and Using Java – Understanding ActiveX Controls – Using CGI Programs and Scripts – Comparing Programming Technologies.
11. Wowing Them with Design
Using Logical Design – Creating Templates – Creating a Compatible Design – Validating Your Work
12. Orienting Your Site for Business
Choosing a Level of Service – Publicizing Your Business – Increasing Customer Satisfaction.

Basic Text:
Mack, E. S. Mack. & Janan P.:  HTML 4.0. BPB Publications (Under arrangement with SYBEX COMPUTER BOOKS INC., USA)
Reference Books:
1. Patrick Carey: New Perspectives on Creating Web Pages with  HTML, International Thomson Publishing
2. Jennifer Niederst Robbins: Learning web Design, 5th edition, O’Reilly Media, Inc.

Pre-requisite: MIS 203 

 

MIS 405 Computer Programming
3 hours/week, 3 credits

The course covers understanding programming languages and use of a programming language to learn and write programs.

1. Working with the Visual Basic Development Environment
The Development Interface – What is Event-Driven Programming? – Working with Objects and Controls –   
Building Event-Driven Code – Building a Database Project – Data Environment Designer
2. Building Objects in Visual Basic
Object Basics – Building Object – Building Object Models – Encapsulating ActiveX Controls
3. Connecting to Databases
Getting Connected – Using DAO to Build a Simple Database Interface – Programming with ADO-in  Depth –  
Adding a Data Interface to Object Models – Working with the Visual Basic Report Designer
4. Designing User Interfaces
Visual Elements of a Visual Basic Application – Design Tools and Guidelines – Building Sample 
Application.
5. Building Programs in the Windows Environment
Working with Windows
6. Working with the Windows API
Application Programming Interface-What is it? – Working with DLLs – API Demonstration Time.
7. Error Handling, Debugging, and Deploying Applications
Error Handling – Debugging Applications – Deploying Applications
8. Building Multitier Applications
Building and Deploying a System – Building the Data Environment.
9. Building the User Interface
Defining the Interface – Building the Interface Code
10. Building the Business Logic
Implementing the Class Structure – Running the System
11. Deploying the System
Spliting Up the Application – Adding Report Capabilities – Deploying the Application

Basic Text:
Noel J.: The Complete Reference Visual Basic 6, Tata McGraw-Hill Publishing Company Limited
Reference Books:
1) VISUAL BASIC 6.0 PROGRAMMING, Tata McGraw-Hill Publishing Company Limited
2)  Benjamin C. Pierce : Types and Programming Languages, 5th edition, The MIT Press
Pre-requisite: MIS 203 

MIS 407 System Analysis and Design
3 hours/week, 3 credits

Introduction to systems and models; simulation; Introduction to programming; Value analysis and iterative process; Queuing concepts; Matrix methods; Management Planning Methods (PERT, CPI) Application of systems in solving real-life problems

Planning Phase
1. Information Systems Development
The Systems Development Life Cycle – Project Identification and Initiation – Feasibility Analysis
Analysis Phase
2. Requirements Determination
The Analysis Phase – Requirements Determination – Requirements Elicitation Techniques –
Requirements Analysis Strategies.
3. Process Modeling
Data Flow Diagrams – Creating Data Flow Diagrams
4. Data Modeling
The Entity Relationship Diagram – Creating an Entity Relationship Diagram – Validating an Entity
Relationship Diagram
Design Phase
1. Architecture Design
Creating an Architecture Design – Hardware and Software Specification
2. User Interface Design
The Usability Concept – Principles for User Interface Design – User Interface Design Process –
Navigation Design – Input Design – Output Design
3. Program Design
Moving from Logical to Physical Process Models – Designing Programs – Structure Chart – Program
Specification
4. Data Storage Design
Data Storage Formats – Moving from Logical to Physical Data Models – Optimizing Data Storage
Implementation Phase
1. Moving into Implementation
Managing the Programming Process – Testing – Developing Documentation
2. Transition to the New System
Making the Transition to the New System – The Migration Plan  - Post implementation Activities

Basic Text:
Alan, .D., Barbara, H. W. & Roberta, M. R.: Systems Analysis & Design, Wiley
Reference Books:
1. Elias M. Awad: Systems Analysis and Design:  Galgotia Publications (P) Ltd.
2. Hawryszkiewycz: Systems Analysis and Design, 5th edition, Prentice Hall of India
Pre-requisite: MIS 203 

MIS 409 Database Management and Development
3 hours/week, 3 credits
The course covers database design, development, and management with Structured Query Language (SQL) and PL/SQL. It also covers user interface development.

1. Guidelines for Developing an Oracle Application
Gathering Requirements – Designing and Building the Application – Testing the Application – Deploying the   
Application – Maintaining the Application.
2. Logical Database Design
Relational Database Theory – Data Integrity – Primary Key – Referential Integrity – Relationship – The Concept    
of the Null Value – Normalization – Entity Relationship Diagramming Tools – Sample Application Database –
Oracle Terminology: Connection, User, and Session – Connecting to an Oracle Database – Creating a New User –
Oracle Data types
3. Implementing Logical Model: Physical Database Design
Basics of the CREATE TABLE Statement – Using ALTER TABLE to Modify Table Definition –  Using a   
Primary Key – The Foreign Key and Referential Integrity – Declaring Unique Constraints – Table Indexes -   
Viewing Constraints – Restricting Values with a Column CHECK Constraint –  Common Restrictions on
Modifying a Table – Script for Creating the Sample Database
4. Introduction to Structured Query Language (SQL)
Retrieving and Modifying Data – SQL Grammar – Syntax of the Select Statement – Specifying Criteria   
in the WHERE Clause – Sorting Data in the ORDER BY Clause – Counting Rows in a Table – Finding  
Rows Where a Column Value is NULL – Searching for Rows with the LIKE Operator – Searching for 
Rows with the BETWEEN Operator – The IN Operator – Referencing Columns with an Alias – How
to use a Sub query?
5. Using SQL to Modify Data
SQL Data-Manipulation Language – Adding Rows with INSERT – Specifying Values in the INSERT      
Statement – Using a Subquery with INSERT – Modifying Data with UPDATE – Think of Sets, Not Records –  
Using a Subquery with an UPDATE – Throwing Out Data with the DELETE Statement – Concurrency – Read
Consistency and Read-Only Transactions – Setting a Column Value to NULL – A
Transaction is a Logical Unit of Work.
6. Taking Advantage of SQL Built-In Functions
Manipulating Strings – Manipulating Dates – Specifying a Numeric Column
7. Programming an Oracle Database with PL/SQL
PL/SQL Is a Block Structured Language – Declaring Variables with PL/SQL – Some Familiar Control
Structure – Using SQL Statements in a PL/SQL Program – PL/SQL Subprograms – Using Sub-Blocks  
– Declaring a Procedure – Declaring a Function
8. Program Development with PL/SQL
Creating a Stored Procedure or Function – Retrieving a Stored Procedure – Forward Declaration of
Procedures and Functions – Using Stored Functions in a SQL Statement – Storing Results to a Table – 
Invoking a Stored Procedure or Function – Packages – Additional PL/SQL Datatypes – Specifying
Default Values for Variables
9. Developer/2000: Introduction to Oracle Forms
What is Develop/2000? – Building a Simple Form with Form Designer – Elements of Oracle Forms – 
Elements of a Form – Using the Registry Editor to Change Oracle Components
10. Developer/2000: Developing a User Interface with Oracle Forms
Building a Master-Detail Form – Working with the Layout Editor – Running the Master-Detail Form – Improving the Form.

Basic Text:
Lockman, D.: Teach yourself -Oracle8 Database Development in 21days, SAMS PUBLISHING
Reference Books:
1. Scott Urman: ORACLE8i Advanced PL/SQL Programming, Tata-McGraw-Hill Publishing Company Limited
2. Alex Berson, Larry Dubor:  Master Data Management & Data Governance, 2nd Edition, McGraw-Hill Publishing Company Ltd.
Pre-requisite: MIS 203 

MIS 411 Local Area Networking
3 hours/week, 3 credits                 
The course covers nature an scope of networking operation, networking principles, methods and instruments for local area networking, networking utilities, software for networking, security of data and troubleshooting.
1. Planning a Domain Model in the Enterprise Environment
Introduction to the Enterprise Environment – Networking Models – NT Server Roles – Domain Controller Placement – Trust Relationships – The Four NT Domain Models – NT Directory Services.
2. Installing and Maintaining NT Server 4
Windows NT Server Planning Issues – Overview of Windows NT Server Installation – Simulating an NT Enterprise Environment – Joining a Domain – Implementing Trust Relationships.
3. User and Group Management
User Account Management – Group Management – Local and Global Groups Implementation Example – Security Policy Management.
4. Resource Management
NT Security and Permissions – Managing Local Resources – Managing Network Resources – Auditing File Resources.
5. User Profiles, System Policies, and Hardware Profiles
How NT Server Stores Configuration Information – User Profiles – System Policies – Removing System Policies – Hardware Profiles.
6. NT Client Administration
Making Network Installation Startup Disks – Making Installation Disks Sets – Copying Client-Based Network Administration Tools – Remote NT Administration.
7. NT Domain Management
Server Manager – PDC/BDC SAM Synchronization – Browser Services.
8. Printing
Introduction to Printing – Creating Printers – Sending Print Jobs to Network Printers – Managing NT Printers – Managing NT Print Servers – TCP/IP and DLC Printer support.
9. TCP/IP and Related Services
The TCP/IP Protocol Suite – Using Dynamic Host Configuration Protocol (DHCP) – Windows Internet Name Service (WINS) – Domain Name System.
10. Internetwork Routing
An Overview of Routing – IP Routing – BOOTP/DHCP Relay Agent
11. Network Monitor
Introduction to Network Monitor – Installing Network Monitor – Capturing Data with Network Monitor – Filtering Captured Data – Network Monitor Security.

Basic Text:
Donald, L. & Chellis, J.: MCSE: NT  SERVER 4 IN  THE ENTERPRISE Study Guide, BPB Publications
                (Under arrangement with SYBEX COMPUTER BOOKS INC. USA)
Reference Books:
1. Drew Heywood: Inside Windows NT server 4 New Riders Publishing, Indianapolis, Indiana
2. Patrick Regan: Local Area Networks, 1st Edition, Prentice Hall Publications.
Pre-requisite: MIS 203 

 

MIS 413     Decision Support System
3 hours/week, 3 credits
In addition to maintaining information for routine business transactions, business managers need to make decision in changing business environments. This course covers how tools, techniques, and models can be used for managerial decision support.

Decision Support Systems  and Business Intelligence

Changing Business Environments and Computerized Decision Support – Managerial Decision Making – Computerized Support for Decision Making – An Early Framework for Computerized Decision Support – The Concept of Decision Support Systems (DSS) – A Framework for Business Intelligence (BI) – A Work System View of Decision Support – The Major Tools and Techniques of Managerial Decision Support.

Decision Making, Systems, Modeling, and Support

Decision Making: Introduction and Definitions – Models - Phases of the Decision-Making Process– Decision Making: The Intelligence Phase – Decision Making: The Design Phase – Decision Making: The Choice Phase – Decision Making: The Implementation Phase - How Decisions are Supported.

Decision Support Systems Concepts, Methodologies, and Technologies: An Overview

Decision Support System Configurations – Decision Support System Description – Decision Support System Characteristics and Capabilities – Decision Support System Classifications – Components of Decision Support Systems – The Data Management Subsystem – The Model Management Subsystem – The User Interface (Dialog) Subsystem.- The Knowledge-based Management Subsystem – The Decision Support System User – Decision Support System Hardware.

Modeling and Analysis

Management Support Systems Modeling – Structure of     Mathematical Models for Decision Support – Certainty, Uncertainty, and Risk – Management Support Systems Modeling with Spreadsheets – Mathematical Programming Optimization – Multiple Goals, Sensitivity Analysis, What-If Analysis, and Goal Seeking – Decision Analysis with Decision Tables and Decision Trees – Multi-criteria Decision Making with Pair-wise Comparisons – Problem-Solving Search Methods – Simulation – Visual Interactive Simulation – Quantitative Software Packages and Model Base Management.

Data Mining for Business Intelligence

Data Mining Concepts and Applications – Data Mining Applications – Data Mining Process – Data Mining Methods – Data Mining Software Tools – Data Mining Myths and Blunders.

Data Warehousing & Business Performance Management

Data Warehousing Definitions and Concepts – Data Warehousing Process Overview – Data Warehousing Architectures – Data Integration and the Extraction, Transformation, and Load (ETL) Processes – Data Warehouse Development – Real-Time Data Warehousing – Data Warehouse Administration and Security Issues.

Basic Text:
Turban, E., Sharda, R. & Delen, D.: Decision Support and Business Intelligence Systems, Pearson Education Inc.
Reference Books:
1. Vicki L. Sauter: Decision Support Systems for Business Intelligence, John Wiley & Sons, Inc. Publication
2. Daniel J. Power, Ciara Heavin: Decision Support, Analytics and Business Intelligence, 3rd Edition, Business Expert Press
Pre-requisite: MIS 203 

7. COURSES IN SUPPLY CHAIN MANAGEMENT

SCM 401  Operations, Planning & Analysis  
3 hours/week, 3 credits
This course involves operations planning and analysis tools and techniques. Topics include: forecasting: time series and regression; inventory management; sampling plan; master plan scheduling (MPS) and manufacturing resource planning (MPR); scheduling; layout planning and lean systems; use of software.

Forecasting Methods

Quantitative methods: Time Series forecasting methods; Components of a time series; Smoothing methods; Simple moving & Double moving average; Exponential & Double exponential smoothing; Time series trend projection;  Trend projection with seasonal adjustment; Holt’s method; Winter’s method; Forecast error calculation; Linear regression analysis

Inventory Management

Introduction: Ordering cost; Holding cost; Shortage cost; Economic Ordering Quantity (EOQ); Economic Production Quantity (EPQ); Quantity discount models; Inventory modeling with probabilistic demands; ABC analysis

Acceptance Sampling Plan

Operations Characteristics (OC) curve; Acceptable sampling plan; Double sampling plan; Sequential sampling plan; Rectifying plan

MPS and MRP

Overview of MPS; Developing an MPS; Available-to-Promise quantities; Freezing the MPS; Overview of MRP; Inputs to MRP: Bill of Materials, Inventory record

Scheduling

Gantt charts; Performance measures: throughput time, makespan, critical ratio; Types of scheduling.

Lean Systems

Characteristics of lean systems: Just-In-Time (JIT) operations; Lean manufacturing; 6-sigma; Kanban systems; 5-S method; Lean system in services; Linkage between lean practices with financial performance; Theory of Constraints.

Managing Quality

Quality defined; Dimensions of quality; Quality gurus and their philosophies; Statistical process control (SPC) tools; 5-S method 
Basic Text
R. B. Chase and F. R. Jacobs: Operations and Supply Chain Management – Global Edition (McGraw-Hill)

Reference Text:
L., J. Krajewski, M., K. Malhotra and L., P. Ritzman: Operations Management – Processes and Supply Chains (Pearson)
W. Stevenson: Operations Management – International Edition (McGraw-Hill)
Pre-requisite: SCM 301  

SCM 403  Logistics and Distributions Management
3 hours/week, 3 credits
This course covers the topics that include role of logistics in supply chain, supply chain relationships, procurement and supply management, distribution management, warehousing decisions and reverse flows in a supply chain.

1. Role of logistics in supply chain
What is logistics; Logistics activities; Logistics interfaces with other areas; Logistics in the firm: factors affecting the cost & importance of logistics; Techniques of logistics system analysis.   
2. Supply chain relationships
Logistics relationships; Intensity of involvement; Model for forming logistics relationships; Need for collaborative relationships: types of collaboration; Third-Party Logistics (3PL): Industry overview; Future 3PL industry trends
3. Procurement and Supply Management
Introduction; Inbound logistics along the supply chain; Procurement process; Importance of items and service purchased; Overview of vendor selection process; Electronic procurement    
4. Distribution Management
Role of distribution operations in SCM: distribution facility functionality, distribution tradeoffs, distribution challenges; Distribution planning & strategy; Channels of distribution; Distribution execution; Distribution metrics
5. Warehousing Decisions
Nature and importance of warehousing; Role of warehouse in logistics system; Basic warehousing decisions; Number of warehouses versus logistics cost; Basic warehouse operations; Packaging 
6. Reverse Flows in a Supply Chain
Importance and magnitude of reverse flows; Reverse logistics systems versus closed loops; Achieving a value stream for reverse flows; Managing reverse flows in a supply chain

Basic Text:
John, J. C., C. J., Langley, Robert, R. Novack, and B. Gibson, B.: Supply Chain Management: A Logistics Approach (Cengage Learning)
Reference Books:     
R. B. Chase and F. R. Jacobs: Operations and Supply Chain Management – Global Edition (McGraw-Hill)
S. K. Kapoor and P. Kansal: Basics of Distribution Management: A Logistical Approach (Prentice-Hall of India Private Limited)
Pre-requisite: SCM 301  

  

SCM 405  IT Application In Supply Chain Management
3 hours/week, 3 credits
This course offers an overview on IT application in supply chains that includes supply chain digitization, value of IT in SCM, business innovation, choice of appropriate supply chain strategy, MRP and ERP solution for a business enterprise.

1. Supply Chain Digitization
New Perspectives in Supply Chain; Impact of Global Economics; Creating an Omni-Channel Customer Experience; Digital Supply Chain; Supply Chain Analytics - From Cloud to Clarity; Building Resilient Organizations; Green Value Chain; Innovation and Agile Development in a digital age; Supply Chain Finance; Emerging Tech and Trends in Supply Chain Technology
2. Value of Information Technology in Supply Chain Management
Increased Control over Production; Better Inventory Management; Increased Collaboration between Supply Chain Partners; More Effective Order Tracking and Delivery
3. Supply Chain Business Innovation
Sustained and efficient Risk Management. Advanced analytics; Supply chain transparency through traceability and provenance; Seamless and superior delivery experience; Shop-floor modernization
4. Choose the Right Supply Chain Strategy
Understanding the Market; Customer Needs; Business Model; Product Portfolio; Understanding the Supply Chain Options: Just In Time; Min-Max; Dell Push-Pull
5. MRP and ERP
Ensure Material Availability; Drive Down and Control Waste; Automate the Scheduling and Planning Processes; ERP Systems and Material Requirements Planning; MRP, ERP, or Unified Manufacturing ERP; Benefits of a Unified MRP and ERP Solution; How to Choose a Unified MRP/ERP System

Basic Text:
D. Olson: Supply Chain Information Technology (Business Expert Press)
Reference Books:
M. Eric Johnson and S. Whang: E-business and Supply Chain management: An Overview and Framework. (Production and Operations Management Society. USA)

D. F. Ross: Introduction to Supply Chain Management Technologies (CRC Press)

Pre-requisite: SCM 301  

SCM 407  Selling and Salesmanship
3 hours/week, 3 credits
Through this course, the students will be trained in a specific, yet generic, step-by-step selling process that is universal in nature. Once learned, a student will get the basic background of selling any product which will ultimately help them build skills that are critical for a successful career in sales.

 

1. The Life, Times, and Career of the Professional Salesperson
What Is Selling? -  A New Definition of Personal Selling - The Golden Rule of Personal Selling - What Salespeople Are Paid to Do - Why Choose a Sales Career? - Is a Sales Career Right for You - Success in Selling: What Does It Take? - Relationship Selling - What Does a Professional Salesperson Do? - The Future for Salespeople.
2. The Psychology of Selling: Why People Buy
The Tree of Business Life: Benefits - Why People Buy-The Black Box Approach - Psychological Influences on Buying - FABulous Approach to Buyer Need Satisfaction - How to Determine Important Buying Needs: A Key to Success – The Trial Close: A Great Way to Uncover Needs and SLLL - SELL Sequence - Your Buyer's Perception – Perceptions, Attitudes, and Beliefs - The Buyer's Personality Should Be Considered - You Can Classify Buying Situations - Technology Provides Information - View Buyers as Decision Makers - Satisfied Customers Arc Easier to Sell To.
3. Communication for Relationship Building
Salesperson-Buyer Communication Process Requires Feedback - Nonverbal Communication: Watch for It - Barriers to Communication - Master Persuasive Communications to Maintain Control.
4. Sales Knowledge: Customers, Products, Technologies
The Tree of Business Life: Knowledge - Sources of Sales Knowledge- Knowledge Builds Relationships - Know Your Customers - Know Your Company - Know Your Product - Know Your Resellers - Advertising Aids Salespeople - Sales Promotion Generates Sales - What's It Worth? Pricing Your Product - Know Your Competition, Industry, and Economy - Personal Computers and Selling - Knowledge of Technology Enhances Sales and Customer Service - Sales: Internet and the World Wide Web - Global Technology Provides Service.
5. The Relationship Selling Process
10 Steps of Sales Process: Prospecting, Pre-approach, Approach, Presentation, Trial Close, Determine Objections, Meet Objections, Trial Close, Close, Follow-up.
6. Prospecting-The Lifeblood of Selling
Steps before the Sales Presentation – Prospecting - The Leaking Bucket Customer Concept - Where to Find Prospects - Planning a Prospecting Strategy - Prospecting Methods - Prospecting Guidelines- The Referral Cycle - Obtaining the Sales Interview - E-Mail Helps You Keep in Contact and Prospect.
7. Planning the Sales Call
Strategic Customer Sales Planning - The Prospect's Mental Steps: Attention, Interest, Desire, Conviction, Purchase or Action.       
8. Sales Presentation Methods
Sales Presentation Strategy- Sales Presentation Methods- Negotiating So Everyone Wins - Sales Presentations Go High Tech - Select the Presentation Method, Then the Approach.
9. Sales Presentation Strategies
The Approach-Opening the Sales Presentation - Technology in the Approach - Using Question Results in Sales Success - Is the Prospect Still Not Listening? - Be Flexible in Your Approach.
10. Elements of a Great Sales Presentation
The Purpose of the Presentation - Three Essential Steps within the Presentation - The Sales Presentation Mix - Visual Aids Help Tell the Story - Dramatization improves Your Chances - Demonstrations Prove it - Technology Can Help! - The Sales Presentation Goal Model - The Ideal Presentation - Be Prepared for Presentation Difficulties.
11. Prospect's Objections
Welcome Objections - What Are Objections? - When Do Prospects Object? - Objections and the Sales Process - Basic Points to Consider in Meeting Objections - Six Major Categories of Objections - Techniques for Meeting Objections - Technology Can Effectively Help Respond to Objections! - After Meeting the Objection, What to Do?
12. Closing
When Should I Pop the Question? - Reading Buying Signals - What Makes a Good Closer? - How many Times Should You Close? - Closing under Fire - Difficulties with Closing - Essentials of Closing Sale - Prepare Several Closing Techniques - Prepare a Multiple-Close Sequence - Close Based on the Situation - Keysto Improved Selling – The Business Proposition and the Close - Closing Begins the Relationship - When You Do Not Make the Sale.
13. Service and Follow-Up for Customer Retention
The Importance of Service and Follow-Up - Building a Long-term Business Friendship - Relationship Marketing and Customer Retention - Customer Satisfaction and Retention - How Does Service Increase Your Sales? - Turn Follow-Up and Service into a Sale - Returned Goods Make You a Hero - Handle Complaints Fairly - The Path to Sales Success: Seek, Knock, Ask, Serve.
14. Time, Territory, and Self-Management
Customers Form Sales Territories - Elements of Time and Territory Management.
15. Planning, Staffing, and Training Salespeople
Transition from Salesperson to Sales Manager – Sales Management Functions - Sales Force Planning - Staffing: Having the Right People to Sell – Training the Sales Force.
16. Motivation, Compensation, Leadership, and Evaluation of Salespeople
Motivation of the Sales Force - The Motivation Mix - Compensation Is More Than Money - Nonfinancial Rewards - Leadership Is Important to Success - Performance Evaluations Let People Know Where They Stand.

Basic Text:

  1. Charles M. Futrell: Fundamentals of Selling (McGraw Hill)

Reference Books:

  1. Gilbert A. Churchill, Neil M. Ford, Orville C. Walker, Jr.: Sales Force Management (McGraw Hill)
  2. Rolph E. Andershon, Joseph F. Hair, Jr., Alan J. Bush: Professional Sales Management (McGraw Hill)

Pre-requisite: SCM 301  

 

SCM 409  Project Management
3 hours/week, 3 credits
 This course provides a holistic view of project management. Topics include: characteristics of a project, project life cycle; project fit with organizational strategy; project portfolio matrix; project management structure; project planning; project scheduling: CPM and PERT; resource allocation; project evaluation techniques and cash flow estimation; project management and leadership; project control process; use of PM software packages.

  1. Introduction

Characteristics of a project; Project life cycle; Types of projects; Importance of project management

  1. Strategy and Project Management

Role of strategy in project management; Project portfolio process: Project portfolio matrix; Need for an effective project portfolio management system; Project proposal

  1. Project Management Structure

Functional organization; Dedicated project teams; Matrix structure: Different matrix forms; Virtual project organization; Choosing appropriate project management structure

  1. Project Planning

Defining the project scope; Establishing project priorities; Work breakdown structure (WBS); Integration of WBS with Organizational Breakdown Structures (OBS); Responsibility matrices

  1. Project Scheduling and Resource Allocation

Network techniques: AOA and AON; Gantt Chart; Critical Path Method (CPM); Program Evaluation Review Technique (PERT); Crashing a project; Resource allocation: Resource loading and Resource leveling

  1. Project Evaluation and Cash Flow Analysis

Techniques for project evaluation; Independent vs. Mutually exclusive projects; Estimating Cash Flows: Expansion project and Replacement project

  1. Project Management and Leadership

Selection of a project manager; Roles and Requirements of a effective project manager; Managing project stakeholders; Managing project teams; Creating a shared vision; Leading by example; Ethics & project management

  1. Project Control Process

Project control process: tracking Gantt chart; project schedule control chart; control of change and scope creep

Basic Text:
C. Gray and E. Larson: Project Management – The Managerial Process (Mc-Graw Hill Education)

Reference Books:
J. R. Meredith, S. J. Mantle and S. M. Shafer: Project Management: A Managerial Approach 10th Edition (Wiley)
E. F. Brigham, L. C. Gapenski and M. C. Ehrhardt: Financial Management: Theory and Practice (Dryden Press)
Pre-requisite: SCM 301  

SCM 411 Quality Management in Supply Chain
3 hours/week, 3 credits
This course introduces fundamentals of quality and its implementation in internal supply chain from a holistic perspective. Topics include: dimensions of quality, quality gurus, leadership and employee engagement; customer satisfaction; statistical process control tools and techniques; quality frameworks and standards; benchmarking; continuous process improvement tools. Students will carry out a group project and learn the quality control circle activities.

  1. Introduction

Quality defined; Dimensions of quality; Historical overview; Quality Gurus and their philosophies and models; Traditional Management versus TQM

  1. Leadership & Employee Engagement

Role of senior management; Strategic planning; Quality statements; Employee motivation and empowerment; Components of Employee engagement; Benefits from employee engagement

  1. Customer Satisfaction

Customer perception of quality; Product and service design; Quality Function Deployment (QFD): Voice of the customer; House of Quality; Kano Model

  1. Statistical Process Control (SPC) Tools & Techniques

Sources of variation: natural causes, assignable causes; Costs of poor quality; Prevention costs, appraisal costs; internal and external failure costs; SPC tools: Cause-and-Effect diagram, Pareto diagram, Control charts- for variable & for attributes, Process flow diagram, Check sheets, Histogram; Out of Control Process, Process Capability, Process Performance.

  1. Quality Frameworks and Standards

Malcolm Baldrige National Quality Award (MBNQA); European Qualifications Framework; ISO 9000 series of standards; ISO 14000, ISO 14001: environmental standard; Steps to implement quality management systems; PDSA cycle; Kaizen; 5-S method; Process reengineering

  1. Benchmarking

Benchmarking defined; Reasons for benchmarking; Approaches to benchmarking; Pitfalls and criticism of benchmarking, Pitfalls and Criticisms of Benchmarking.

Basic Text
D. H. Besterfield, C. Besterfield-Michna, G. H. Besterfield and M. Besterfield-Sacre: Total Quality Management (Prentice-Hall)
Reference Books:
1. J. S. Oakland: Total Quality Management- Text with Cases (Butterworth Heinemann)
2. W. E. Deming: Out of the Crisis, The MIT Press.
Pre-requisite: SCM 301  

SCM 413  Global Supply Chain Management
3 hours/week, 3 credits
This course explores the key issues associated with the design and management of Global Supply Chains (GSC). GSC is concerned with the efficient integration of Global suppliers, factories, warehouses and stores so that products are distributed to customers in the right quantity and at the right time. Topics include conducting an extensive review of the principles of Supply Chain, then evolving into the foundations of Global Supply Chain Management (GSCM), Optimization of the GSCM Efficiency and Global Supply Chain Redesign from the perspective of all the elements of supply chain and the value starting from inventory: inbound and outbound logistics, production planning, sales, distribution, marketing and management, etc. This course compels students to explore deeper understandings of the concepts on warehouse design, inventory management, transportation optimization, information technology, emergency responsiveness and the supply chain for manufacturing.

1. Supply Chain Management (SCM)
Definition-Components of SCM: Inventory Management -Ware housing-inbound and outbound logistics-Production-Operations Management-Distribution-transportation-sales and Marketing-Market entry mode.
2. Introduction to Global supply chain Management (GSCM):
Definition-Globalization of production-Reasons and Pattern with case studies-importance of Global Supply Chain Management decisions-decision criteria: where to produce: country factors –technological factors: Fixed cost, minimum efficient scale, flexible manufacturing and mass customization-Production factors - Product features-locating production facilities-strategic role for production process-hidden cost of foreign locations.
3. Global Supply Chain Functions and Value Chain:
Global logistics-Global distribution center management-global inventory management-packaging –transportation-Introduction to value chain components.
4. Design of Supply chain
Analysis of transportation- communication- utilities -technology infrastructure-Supply chain security, risks-Legal considerations, international contracts and insurance issues-Commercial documents and customs clearance-International commerce terms (incoterms).
5. Leveraging Logistics in Global Supply Chains
How to design a global logistics strategy-Managing global inventory-Global packaging and materials handling-Understanding of global distribution centers-Ocean, air, land and intermodal transportation-Logistics Infrastructure-Global Trade Logistics-Warehousing Networks-Global Trends in Packaging and Material Handling-Containerization-Intermodal Transportation
6. Operations of global Supply Chain
How to create a global operations strategy-Strategic make or buy decisions in global supply chains-Total cost analysis in global supply chains-Process-based quality standards-Comprehension of the Supply Chain Operations Reference Model-Using a first-party logistics (1PL), 2PL, 3PL, 4PL, 5PL supplier-Global trends in packaging -Exploration of the many daily decisions made to operate a global supply chain-Exploration of the issues affecting how these decisions are made, how different cultural influences make the same decisions, and how these decisions affect global supply chain performance. Supply chain operational decisions are:
Transportation routing and scheduling decisions, Inventory policy decisions, Contracts and international arbitration and Trademark, protection of intellectual property
7. Global Purchasing
Key elements of a global purchasing strategy-How to move from international to global purchasing-Types of global purchasing strategies-Strategies for outsourcing and offshoring-Selecting suppliers and designing global supplier networks-outsourcing-insourcing-offshoring-offshore outsourcing-Nearshoring-co-sourcing-role of just in time inventory-information technology-case study on Alibaba and Amazon’s supply chains
8. Management of Global Supply Chain
Organogram and Hierarchy of global business- strategic role of HRM in GSCM: people, Structure, incentives and control, process and culture-staffing policies: Ethnocentric, Polycentric and geocentric-expat selection training-performance appraisal and compensation management.
9. Global Marketing
Globalization of Markets-brands-market segmentation-product attributes-the effect of culture, economic development, technical standard-retail concentration-channel length and exclusivity-quality and distribution strategy: push Vs pull strategy
10. Global Marketing Mix
Product Strategy-Distribution Strategy-Communication strategy - Pricing Strategy-Regulatory influences on Prices: Antidumping regulations and competition policy-International Market Research.
11. Contemporary issues in global supply chain
Supply Chain Analytics and its Application-Digital Transformation of Supply Chain - Supply Chain Sustainability - Performance Benchmarks for Competitive Advantage Supply Chain Security Issues-International Trade Contracts-Financing Global Trade and Insurance Issues-Commercial Documents, Letter of Credit, Customs Clearance and EDI and International Trade Practices.

Basic Text:

  1. Harrison: Business Environment in a Global Context (Oxford)

Reference Books:
Charles W.L. and G. Tomas M. Hult: International Business, Competing in the Global Market Place,12 th edition (McGraw Hill)
Daniels, J., Radebaugh, L., Sullivan, D: International Business: Environment and Operations (Prentice Hall)
Pre-requisite: SCM 301  

8. COURSES IN INDUSTRIAL MANAGEMENT

IMG 401 Production Planning & Control
3 hours/week, 3 credits
This course involves production planning and control tools and techniques. Topics include: forecasting: time series and regression; inventory management; sampling plan; master plan scheduling (MPS) and manufacturing resource planning (MPR); scheduling; layout planning and lean systems; use of software.

  1. Forecasting Methods

Quantitative methods: Time Series forecasting methods; Components of a time series; Smoothing methods; Simple moving & Double moving average; Exponential & Double exponential smoothing; Time series trend projection;  Trend projection with seasonal adjustment; Holt’s method; Winter’s method; Forecast error calculation; Linear regression analysis

  1. Inventory Management 

Introduction: Ordering cost; Holding cost; Shortage cost; Economic Ordering Quantity (EOQ); Economic Production Quantity (EPQ); Quantity discount models; Inventory modeling with probabilistic demands; ABC analysis

  1. Acceptance Sampling Plan

Operations Characteristics (OC) curve; Acceptable sampling plan; Double sampling plan; Sequential sampling plan; Rectifying plan

  1. MPS and MRP

Overview of MPS; Developing an MPS; Available-to-Promise quantities; Freezing the MPS; Overview of MRP; Inputs to MRP: Bill of Materials, Inventory record

  1. Scheduling

Gantt charts; Performance measures: throughput time, makespan, critical ratio; Types of scheduling.

  1. Layout Planning

Layout types: product, process, warehouse, office, hybrid; Performance criteria; Line balancing

  1. Lean Systems 

Characteristics of lean systems: Just-In-Time (JIT) operations; Lean manufacturing; 6-sigma; Kanban systems; 5-S method; Lean system in services; Linkage between lean practices with financial performance; Theory of Constraints.

Basic Text
Lee, J. Krajewski and Larry, P. Ritzma: Operations Management: Strategy and Analysis (Addison-Wesley)
Reference Books:
William, J. Stevenson:  Operations Management (Mc-Graw Hill International Edition)
Eliyahu, M. Goldratt and Jeff Cox: The Goal: A Process of Ongoing Improvement (Taylor & Francis)
Pre-requisite: IMG 301  

IMG 403 Materials Management
3 hours /week, 3 credits

The objective of this course is to introduce students with the important concepts, theories and issues related to managing the flow of materials from planning and internal control of production to control of work in process, to warehousing, shipping and distribution of the finished product.

  1. Introduction to material management
  2. Introduction to material management, importance and function of material management, purchasing and distribution, operating environment, supply- chain concept, supply chain metrics,
  3. Inventory system

Inventory concept, inventory management, continuous review system, periodic review system, hybrid system, quantity discounts, one-period decision. 

  1. Production planning system

Manufacturing planning and control system, the planning process, aggregate planning for services and manufacturing. sales and operation planning, manufacturing resource planning, enterprise resource planning, making of production plan

  1. Capacity management

Introduction, definition of capacity, capacity planning, capacity requirement planning (CPR), capacity available, capacity required (load), scheduling orders, making the plan

  1. Production activity control

Introduction, data requirement, order preparation, scheduling, load leveling, scheduling bottlenecks, theory of constraints and drum-buffer-rope, implementation, control, production reporting.

  1. Order quantities & independent demand ordering systems

Introduction, economic order quantity (EOQ), Variation of the EOQ Model, quantity discounts, order quantities for unknown product cost, period order quantity, order point system, determining safety stock, determining service levels, different forecast and lead-time intervals, determining order point reached, periodic review system, distribution inventory

  1. Warehouse management

Introduction, warehouse management, physical control and security, inventory record accuracy, technology applications

  1. Physical Distribution

Physical distribution system, interfaces, transportation, legal types of carriage, transportation cost elements, warehousing, packaging, material handling, multi- warehouse systems

  1. Just-in- time manufacturing and lean production

Introduction, just-in-time philosophy, waste, just-in-time environment, manufacturing planning and control in a JIT environment, lean production, MRP(ERP), Kanban or theory of constraints

Basic Text
J. R. T. Arnold, Stephen N. Chapman, Lloyd M. Clive: Introduction to Material Management (Pearson Prentice Hall)
Reference Books
A. K. Datta: Materials Management: Procedures, Text and Cases (Prentice Hall of India Private Limited)
P. Vrat: Materials Management: An Integrated Systems Approach (Springer)
Pre-requisite: IMG 301  

IMG 405 Management Science
3 hours/week, 3 credits
This course introduces core concepts of management science: Review of probability concepts; decision theory; conditional and expected value; value of information; game theory; linear programming: graphical method, simplex method, the dual problem and the transportation problem; waiting line and simulation; software usage.

  1. Decision Theory

Decision analysis: decision making without probabilities: Maximax, Maximin, Hurwicz criterion, Minimax regret; Theory of Games: two-person zero-sum game, saddle point; mixed strategies; Decision making with probabilities: expected value approach and expected loss approach; Expected value of perfect information (EVPI); Bayes’ Theorem; Decision analysis with sample information.

  1. Linear Programming (LP): Problem Formulations & Solution Procedures

Problem formulation –maximization and minimization: objective function and constraint equations; Graphical solution method: feasible space; optimum solution; Simplex solution procedure: conversion of the given problem into standard form, entering and leaving variables; initial solution; pivot column; optimal solution; Interpreting the simplex table: status of a resource, unit worth of a resource; Sensitivity/Post-optimal analysis; Special cases in LP: Degenerate, Alternative, Unbounded; Infeasible solutions; Use of software.

 

  1. Transportation Problem

Modeling of a transportation problem (TP); Initial solution for a TP: North-West corner rule, Least cost method, Vogel’s approximation method (VAM); Optimal solution method: the MODI and Stepping Stone methods; Special cases in TP: Unbalanced-supply/demand greater than demand/supply, Degeneracy, Alternative and Unacceptable routes; Assignment problems: Hungarian method; Special cases in Assignment problems

  1. Network

Network models: Network minimization, Shortest-route model, Maximum flow model, Maximum-cost capacitated network model

  1. Queuing Theory

Queuing theory cost relationships; The structure of queuing situations; Queues and queuing; Some basic definitions; Single Channel, Single-Phase (Single server model); Effect of increasing service channels.

  1. Simulation

Introduction; Types of simulation; Procedure to conduct Monte Carlo Simulation: role of random numbers; Applications in inventory management, Queuing system, Staffing decisions; Simulation in practice.

Basic Text:
1. Frederick, S. Hillier, Mark, S. Hillier, & Gerald, J. Lieberman: Introduction to Management Science – A Modeling and Case Studies Approach with SpreadSheets (McGraw-Hill International Editions).

Reference Books:
1. Rafikul Islam: Essentials of Management Science (Thompson Learning, Singapore)
2. Hamdy A. Taha: Operations Research – An Introduction (McMillan Publishing Co.)

Pre-requisite: IMG 301  

 

 

IMG 407 Total Quality Management
3 hours/week, 3 credits
This course introduces fundamentals of quality and its implementation from a holistic perspective. Topics include: dimensions of quality, quality gurus, leadership and employee engagement; customer satisfaction; statistical process control tools and techniques; quality frameworks and standards; benchmarking; continuous process improvement tools. Students will carry out a group project and learn the quality control circle activities.

  1. Introduction

Quality defined; Dimensions of quality; Historical overview; Quality Gurus and their philosophies and models; Traditional Management versus TQM

  1. Leadership & Employee Engagement

Role of senior management; Strategic planning; Quality statements; Employee motivation and empowerment; Components of Employee engagement; Benefits from employee engagement

  1. Customer Satisfaction

Customer perception of quality; Product and service design; Quality Function Deployment (QFD): Voice of the customer; House of Quality; Kano Model

  1. Statistical Process Control (SPC) Tools & Techniques

Sources of variation: natural causes, assignable causes; Costs of poor quality; Prevention costs, appraisal costs; internal and external failure costs; SPC tools: Cause-and-Effect diagram, Pareto diagram, Control charts- for variable & for attributes, Process flow diagram, Check sheets, Histogram; Out of Control Process, Process Capability, Process Performance.

  1. Quality Frameworks and Standards

Malcolm Baldrige National Quality Award (MBNQA); European Qualifications Framework; ISO 9000 series of standards; ISO 14000, ISO 14001: environmental standard; Steps to implement quality management systems; PDSA cycle; Kaizen; 5-S method; Process reengineering

  1. Benchmarking

Benchmarking defined; Reasons for benchmarking; Approaches to benchmarking; Pitfalls and criticism of benchmarking, Pitfalls and Criticisms of Benchmarking.

Basic Text:
D. H. Besterfield, C. Besterfield-Michna, G. H. Besterfield and M. Besterfield-Sacre: Total Quality Management (Prentice-Hall)
Reference Books:
1. J. S. Oakland: Total Quality Management- Text with Cases (Butterworth Heinemann)
2. W. E. Demin: Out of the Crisis. (The MIT Press)

Pre-requisite: IMG 301  

IMG 409 Industrial Law and Labor Relations
3 hours/week, 3 credits
Through this course students will familiarize with the terms used in labor law, acquire knowledge regarding the practice of industrial law in Bangladesh. They will also be able to mitigate labor related problems effectively and efficiently.

  1. Preliminary

Definition of various Law terms – retirement-partial disablement- officer- hours of work- factory- adolescent- gratuity- retrenchment- public utility services- trade union- discharge- go-slow- strike- shift- establishment- dismissal- wages- employer- collective bargaining agent- lay off- lock-out- industrial dispute- worker.

  1. Industrial Relations in Bangladesh:

 Historical evolution, major economic indicators in Bangladesh: country profile, GDP & GNP,  
Budget size, contributing sector in GDP, Employment status-self-employed, urban, rural, day labor  etc., major industry wise workforce, RMG sector, and workforce in RMG, and workforce in EPZ.

  1. Conditions of service and employment

Classification of workers and period probation-service book- form of service book- registration of workers and supply of tickets and cards- procedure for leave- stoppage of work Closure of establishment- right of laid off workers for compensation- retrenchment-punishment for conviction and misconduct- procedure for punishment Special provision relating to fine- termination of employment by workers- retirement of workers- grievance procedure.

  1. Employment of adolescent

Provision of employment of children and adolescent-certification of fitness- restriction of employment of adolescent in certain work- employment of adolescent on dangerous machines- working hours for adolescent- notice of periods of work for adolescent.

  1. Industrial disputes

Definition of ID, rules regarding dispute settlement according to Bangladesh Labor Law-2013 (amendment), dispute settlement mechanism in Bangladesh. Bipartite negotiation, conciliation, arbitration, right to lock out or strike, adjustment, role of labor Appellate Tribunal and high court division, preventing measures for avoiding industrial disputes.

  1. Employee Participation

Define worker participation in management (WPM), rules regarding WPM, various forms of WPM. WPM in Bangladesh, establishment of participation fund and welfare fund, eligibility to benefits, companies’ engagement in more than one industrial undertaking.

  1. Trade unions and industrial relations

Concept, procedures & theories of trade. Trade union in Bangladesh, Establishment of trade union in private & public sector, Procedure for registering trade union in Bangladesh.

  1. Collective Bargaining

Concept of collective bargaining, rules regarding CB according to the Labor Law 2006/2013, legal framework of collective bargaining, process of CBA, practices of CB in Bangladesh.

  1. Maternity benefits

Employment of women worker prohibited during certain period- payment of maternity benefit- procedure of maternity benefit- amount of maternity benefit.

  1. Health and hygiene

Cleanliness- ventilation and temperature- lighting- drinking water.

  1. Safety

Precaution in case of fire- hoists and lifts- revolving machinery- precaution against dangerous fume.

  1. Working hours and leave

Daily hours-interval for rest or meal- weekly hours- notice of periods of work for adults and preparation thereof- sick leave- annual leave with wages-festival holidays.

Basic Text:
1. Ghosh, Piyali: Industrial Relations and Labor Laws (Mcgraw Hill Education)                           
Reference Books:
1. Monappa: Industrial Relations and Labor Laws (Tata McGraw-Hill Foundation)
2. A.K. M. Mohsanuddin Ahmed Chowdhury: Labor and Industrial Law of Bangladesh. (B. Ahmed and Co., Advocates, 1996)
Pre-requisite: IMG 301  

 

IMG 411 Project Management
3 hours/week, 3 credits
This course provides a holistic view of project management. Topics include: characteristics of a project, project life cycle; project fit with organizational strategy; project portfolio matrix; project management structure; project planning; project scheduling: CPM and PERT; resource allocation; project evaluation techniques and cash flow estimation; project management and leadership; project control process; use of PM software packages.

  1. Introduction

Characteristics of a project; Project life cycle; Types of projects; Importance of project management

  1. Strategy and Project Management

Role of strategy in project management; Project portfolio process: Project portfolio matrix; Need for an effective project portfolio management system; Project proposal

  1. Project Management Structure

Functional organization; Dedicated project teams; Matrix structure: Different matrix forms; Virtual project organization; Choosing appropriate project management structure

  1. Project Planning

Defining the project scope; Establishing project priorities; Work breakdown structure (WBS); Integration of WBS with Organizational Breakdown Structures (OBS); Responsibility matrices

  1. Project Scheduling and Resource Allocation

Network techniques: AOA and AON; Gantt Chart; Critical Path Method (CPM); Program Evaluation Review Technique (PERT); Crashing a project; Resource allocation: Resource loading and Resource leveling

  1. Project Evaluation and Cash Flow Analysis

Techniques for project evaluation; Independent vs. Mutually exclusive projects; Estimating Cash Flows: Expansion project and Replacement project

  1. Project Management and Leadership

Selection of a project manager; Roles and Requirements of a effective project manager; Managing project stakeholders; Managing project teams; Creating a shared vision; Leading by example; Ethics & project management

  1. Project Control Process

Project control process: tracking Gantt chart; project schedule control chart; control of change and scope creep

Basic Text:
1. J. R. Meredith, S. J. Mantle and S. M. Shafer. Project Management: A Managerial Approach 10th Edition (Wiley)

Reference Books:
1. H. Maylor: Project Management 4th Edition (Pearson Education Limited)
2. E. F. Brigham, L. C. Gapenski and M. C. Ehrhardt: Financial Management: Theory and Practice (Dryden Press)

Pre-requisite: IMG 301  

 

 

IMG 413 Industrial Psychology
3 hours/week, 3 credits
This course is designed to expose the undergraduate students to the exciting world of personnel and industrial psychology. The field is a large and active part of psychology that includes research and applications in human resources, job analysis, performance evaluation, employee selection, training, and much more. Regardless of the area or issue, Industrial Psychologists seek to develop and apply appropriate scientifically supported solutions to wok, workers and the workplace. At the end of the course, students will have a greater appreciation and understanding of how psychology has contributed to the world of work and helped to create more productive and satisfying organizations.

1. Introduction to Industrial Psychology
Introduction, Concept and Meaning of Industrial Psychology, Characteristics of Industrial Psychology.
2. Motivation and Job Satisfaction
Introduction to motivation and job satisfaction, Concept and Meaning of motivation and job satisfaction, Types and theories of Motivation, Implication of Motivation Theories in Workplace, Factors Influencing Job Satisfaction, Consequences of Job Satisfaction/ Dissatisfaction.
3. Motivation and Stress Management
Introduction and Definition of Stress, Dynamics and Types of Stress, Signs and Causes of Stress, Addressing and Managing the Causes of Stress at Workplace, Studies on Motivation, Tips for Improving Employee Motivation.
4. Organizational Culture
Introduction, Concept and Meaning of Organizational Culture, Types of Organizational Culture, Importance of Organizational Culture, Changing Organizational Culture Matching People with Organizational Culture.
5. Leadership and Group Dynamics
Introduction, Concept and Meaning, Importance of Leadership, Qualities of Good Leader, Principles of Leadership, The Process of Great Leadership, Leadership Theories, Concept and Meaning, Features of Group, Group Formation and Development, Types of Groups, Why Individual Join the Group? Group Structure, Group Cohesiveness.
6. Ensuring a Healthy Environment at Work
Introduction, Concept and Meaning of Work Environment, Requirement of Suitable Working Environment.
7. Managing Emotions and Appearance at Work
Importance of Pricing, New Product Development Process, Pricing Objectives, Pricing Strategies, Break-Even Analysis, Total Fixed Costs, Variable Costs.
8. Job Analysis
Introduction, Concept and Meaning, Importance of Job Analysis, Use of Job Analysis Information, Types of Information Collected, Writing job description and job specification, Methods of Job Analysis, Job Analysis in a Worker-Empowered World.
9. Recruitment and Selection: Recruitment Tests and Their Validity
Introduction, Concept, Meaning, Objectives and Need of Recruitment, Process of Recruitment, Factor Affecting Recruitment, Source of Recruitment, Importance of Reliability and Validity Test on Recruitment, Reliability and Validity Test, Relationship of Reliability and Validity, Concept and Objective of Selection, Process of Selection.
10. Performance Management
Introduction, Concept and Meaning of Performance Management, Objectives of Performance Management, Process of Performance Management, Approaches to Performance Development Methods of Performance Management.
11. Training and Development
Introduction, Concept and Meaning of T & D, Basic Purposes of Training, Basic Purposes of Development, Difference between Training and Development, Importance of Training and Development, Process of Training, Evaluation of Training Effectiveness, Methods of Training and Development.

Basic Text:
1. Singh, N.: (2011) Industrial Psychology, New Delhi, Tata McGraw Hill Education Pvt. Ltd.
Reference Books:
1. Bisen V. and Priya: (2010), Industrial Psychology, New Age International (Pvt) Ltd.
2. Aamodt, M. G.: (2007). Industrial/Organizational Psychology: An Applied Approach (5th ed.). California (Wadsworth Publishing, Inc.)
Pre-requisite: IMG 301  

 

 

 

 

 

 

 

 

           
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